User's Guide
Solving Problems
Cannot Charge the Battery from a Computer
❏ Select Menu > Battery > Battery Settings on the control panel, and then enable USB Power Supply via PC.
❏ Make sure the printer is off or in sleep mode.
❏ Turn on the computer. Wake the computer if it is in hibernate or sleep mode.
❏ You cannot charge the battery using a USB hub. Connect the printer directly to the computer.
❏ The computer may be configured not to allow other devices to charge when the computer is running on its
battery. Check the computer's settings.
❏ The optional external battery cannot be charged from a computer. Charge it using the AC adapter.
Related Information
"Charging the Built-in Battery with a USB Connection" on page 84
&
Optional External Battery is Not Recognized
When the screen below is displayed, turn off the printer, connect the AC adapter, and then turn on the printer.
Cannot Print from a Computer
Checking the Connection (USB)
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
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