Epson WF-100 User Manual
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Epson WF-100 User Manual

Wireless mobile printer
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Summary of Contents for Epson WF-100

  • Page 1 WF-100 User's Guide...

  • Page 3: Table Of Contents

    The Power Off and Sleep Timers ....................... 18 Changing the Power Off Timer Setting ..................19 Changing the Sleep Timer Setting ....................20 Epson Connect Solutions for Smartphones, Tablets, and More ............21 Using Epson Email Print ....................... 21 Using the Epson iPrint Mobile App ....................22 Using Epson Remote Print ......................
  • Page 4 Borderless Paper Type Compatibility ....................43 Paper or Media Type Settings ......................44 Printing from a Computer ......................... 45 Printing with the Standard Epson Printer Software - Windows ............45 Selecting Basic Print Settings - Windows ..................46 Print Quality Options - Windows ....................48 Multi-Page Printing Options - Windows..................
  • Page 5 Checking Cartridge and Maintenance Box Status with Windows ..........84 Checking Cartridge and Maintenance Box Status with OS X............87 Purchase Epson Ink Cartridges and Maintenance Box ..............88 Ink Cartridge and Maintenance Box Part Numbers................ 88 Removing and Installing Ink Cartridges....................89 Printing with Black Ink and an Expended Color Cartridge ..............
  • Page 6 Print Head Nozzle Check....................... 99 Checking the Nozzles Using the Product Control Panel ............99 Checking the Nozzles Using a Computer Utility ..............102 Print Head Cleaning ........................105 Cleaning the Print Head Using the Product Control Panel ............105 Cleaning the Print Head Using a Computer Utility..............
  • Page 7 Paper Jam Problems in the Rear Paper Feed ................130 Paper Jam Problems Inside the Product ..................131 Solving Problems Printing from a Computer..................132 Nothing Prints ..........................132 Product Icon Does Not Appear in Windows Taskbar ..............133 Error After Cartridge Replacement ....................133 Printing is Slow ..........................
  • Page 8 Wireless Connection Safety Instructions ..................161 FCC Compliance Statement......................161 Software Notice..........................162 Trademarks ............................162 Copyright Notice..........................163 A Note Concerning Responsible Use of Copyrighted Materials........... 164 Default Delay Times for Power Management for Epson Products ..........164 Copyright Attribution ........................164...

  • Page 9: Wf-100 User's Guide

    WF-100 User's Guide Welcome to the WF-100 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Product Basics

    Using the Control Panel Product Parts Locations Battery Charging The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 11: The Lcd Screen

    cancel button; stops printing or returns to the previous screen Parent topic: Using the Control Panel The LCD Screen Color Adjustment icon Plain Paper Density Setting icon Network status Battery status Ink and maintenance box status Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.

  • Page 12: Changing Lcd Screen Language

    Icons Description The battery is running low. The battery is too hot or too cold. Select Menu > Battery to check the battery status. The battery is charging. Approximate ink levels. Approximate service life remaining for the maintenance box. Ink is low or the maintenance box is nearly full. An ink cartridge is expended.

  • Page 13: Turning On Quiet Mode

    You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Language and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel Turning On Quiet Mode...

  • Page 14: Product Parts Locations

    You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Quiet Mode and press the OK button. 4. Select On and press the OK button. Parent topic: Using the Control Panel Product Parts Locations...

  • Page 15: Printer Parts - Top

    Printer Parts - Top Micro USB port Power inlet Rear paper feed Edge guide Printer cover Control panel Output slot Power light Battery charging light Parent topic: Product Parts Locations...

  • Page 16: Printer Parts - Inside And Bottom

    Printer Parts - Inside and Bottom Inner cover Ink cartridge holder (do not remove) Maintenance box cover Security lock slot (for an optional security cable) Parent topic: Product Parts Locations Battery Charging You can charge the battery by connecting the power cord and AC adapter, and plugging the product into an electrical outlet.

  • Page 17: Charging The Battery Using The Ac Adapter

    • It takes about 2.5 hours to fully charge the battery. • If the battery runs out quickly even after it is fully charged, it may be at the end of its service life. Contact Epson to replace the battery. • The battery charging light is orange during charging and turns off when the battery is fully charged.

  • Page 18: Charging The Battery Using The Usb Cable

    Charging the Battery Using the USB Cable You can charge the battery by connecting the included micro USB cable to a computer or any compatible USB power source, including some automobiles. For USB charging, the printer must be turned off or in sleep mode. 1.

  • Page 19: Changing The Power Off Timer Setting

    Changing the Power Off Timer Setting You can use the product's control panel to change the time period before the printer turns off automatically. You can set two different time periods: one for external power, and one for battery power. 1.

  • Page 20: Changing The Sleep Timer Setting

    • To set the timer when the product is running on the battery, press the arrow button to select Battery Power and press the OK button. 5. Select the length of time after which you want the product to automatically turn off when it is not in use.

  • Page 21: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 22: Using The Epson Iprint Mobile App

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 23: Using Airprint

    Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below.

  • Page 24: Setting Up Google Cloud Print On A Chromebook

    Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. 1. Connect your device to the same network that your Epson product is using. 2. Print a network status sheet.
  • Page 25 Set up your Epson product for network printing as described in this manual. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup. 1. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 26: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 27: Selecting Wireless Network Settings From The Control Panel

    Computer with a wireless interface Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel.
  • Page 28 Note: To enter the wireless network name manually, select Other SSID and press the OK button. Enter your network name as described in the next step. 4. If you see the following screen, enter your wireless password (or network name and then password). •...

  • Page 29: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.

  • Page 30: Enabling Wi-Fi Direct Mode

    Related tasks Accessing the Web Config Utility Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. From the home screen, select Wi-Fi Setup and press the OK button. You see this screen: 2.
  • Page 31 5. Enter your new Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the up and down arrow buttons to scroll through characters (including uppercase and lowercase letters, symbols, and numbers). Then press the right arrow button to move to the next character.

  • Page 32: Wi-Fi Protected Setup (Wps)

    7. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 8. Press the OK button to exit. You see the AP connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.

  • Page 33: Printing A Network Status Sheet

    You see this screen: 3. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 4. Follow the instructions on the LCD screen to complete WPS setup. Your product should now display a Wi-Fi symbol on the LCD screen. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet...

  • Page 34: Changing Or Updating Network Connections

    You see this screen: 3. Press the arrow buttons to select Print Status Sheet and press the OK button. 4. Press the OK button to print the network status sheet. (Press the cancel button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.

  • Page 35: Changing A Usb Connection To A Wi-Fi Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 36: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. From the home screen, select Wi-Fi Setup and press the OK button.

  • Page 37: Loading Paper

    Loading Paper and Envelopes Selecting the Paper Source Settings - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper and Envelopes You can load envelopes and paper up to this size in the rear paper feed: Legal (8.5 × 14 inches [216 ×...
  • Page 38 3. Do one of the following: • Load paper in the rear paper feed behind the tabs, with the glossy or printable side faceup. • Load an envelope with the flap edge facedown and to left, as shown. • Load one sheet of loose-leaf paper (or other paper with holes along the sides) with the glossy or printable side faceup.

  • Page 39: Selecting The Paper Source Settings - Control Panel

    Note: Make sure the paper fits under the tab on the edge guide. If you cannot move the edge guide, make sure the part on the right side is in the correct position. Slide the edge guide all the way left and the part on the right side all the way right, then try again.

  • Page 40: Turning Off The Paper Setting Alert

    You see this screen: 3. Select Paper Source Settings and press the OK button. Note: To turn off the automatic display of the paper settings screen after paper is loaded in the printer, set the Paper Configuration setting to Off. If you do this, you will not be able to use AirPrint. 4.

  • Page 41: Paper Loading Capacity

    Load up to this many sheets Plain paper 20 sheets Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Paper Glossy 5 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 42: Available Epson Papers

    Envelopes 1 envelope Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.

  • Page 43: Borderless Paper Type Compatibility

    Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...

  • Page 44: Paper Or Media Type Settings

    Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Glossy Epson Photo Paper Glossy Photo Paper Glossy — Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi- — Gloss Epson Presentation Paper Matte Premium Presentation Paper Epson Matte...

  • Page 45: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

  • Page 46: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 47 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you will not be able to use the Borderless setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 48: Print Quality Options - Windows

    Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo - Windows Selecting Double-sided Printing Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.
  • Page 49 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side.

  • Page 50: Double-Sided Printing Options - Windows

    5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job.

  • Page 51: Selecting Additional Layout And Print Options - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Select the Booklet checkbox to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 52 4. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...

  • Page 53: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 54: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 55: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 56: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 57: Selecting Extended Settings - Windows

    4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.

  • Page 58: Extended Settings - Windows

    7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.

  • Page 59: Printing Your Document Or Photo - Windows

    Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 60: Selecting Default Print Settings - Windows

    2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 61: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.

  • Page 62: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 63: Printing With The Built-In Basic Driver - Windows

    4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates Printing with the Built-in Basic Driver - Windows You can print from any Windows computer, even if you do not have the product CD or an Internet connection, as described in these sections.

  • Page 64: Installing The Basic Driver Software - Windows

    2. On the product's control panel, select Menu and press the OK button. 3. Use the arrow buttons to select WF-100 Basic Driver and press the OK button. 4. Follow the instructions on the LCD screen to connect the product and computer using the micro USB cable and press the OK button.
  • Page 65 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Layout tab of your printer settings window: 4. Select the orientation of your document. Note: If you are printing an envelope, select Landscape.
  • Page 66 You see this screen: 7. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select a Color option: •...
  • Page 67 You see this screen: 10. Select the size of the paper you loaded as the Paper Size setting. 11. Click OK to save your settings. 12. On the next screen, click OK or Print to start printing. Parent topic: Printing with the Built-in Basic Driver - Windows Related references Paper or Media Type Settings Related tasks...

  • Page 68: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 69 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 70 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 71 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 72: Print Quality Options - Os X

    Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing.

  • Page 73: Selecting Page Setup Settings - Os X

    Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 74: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 75: Color Matching And Color Options - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.

  • Page 76: Selecting Printing Preferences - Os X

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.

  • Page 77: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 78: Checking Print Status - Os X

    Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
  • Page 79 You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...

  • Page 80: Adjusting Print Density

    Adjusting Print Density You can increase print density to darken your prints on plain paper. This is especially useful when you print with the built-in basic driver, which does not include density adjustment settings. Note: Increasing density may reduce print speed. 1.

  • Page 81: Adjusting Color

    Parent topic: Printing from a Computer Adjusting Color You can use the product's control panel to make the colors in your prints lighter or darker. This is especially useful when you print with the built-in basic driver, which does not include color adjustment settings.

  • Page 82: Cancelling Printing Using A Product Button

    3. Do one of the following: • To make the color darker, select +1 and press the OK button. • To make the color lighter, select –1 and press the OK button. Parent topic: Printing from a Computer Cancelling Printing Using a Product Button If you need to cancel printing, press the cancel button on your product.

  • Page 83: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 84: Checking Cartridge And Maintenance Box Status With Windows

    The ink and maintenance box status is displayed as shown: Note: The displayed levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
  • Page 85 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 86 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 87: Checking Cartridge And Maintenance Box Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...

  • Page 88: Purchase Epson Ink Cartridges And Maintenance Box

    Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.

  • Page 89: Removing And Installing Ink Cartridges

    Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 90 3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the bottom of the ink cartridge to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 91 5. Remove the cartridge from the package and remove the yellow tape. Caution: Do not touch the areas shown below. Doing so may prevent normal operation and printing. 6. Remove the cap from the cartridge and store it for later use. Note: Save the cap so you can recap ink cartridges before storing or disposing of them.

  • Page 92: Printing With Black Ink And An Expended Color Cartridge

    Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and an Expended Color Cartridge When the color ink cartridge is expended, you can temporarily continue printing from your computer...

  • Page 93: Printing With An Expended Color Cartridge - Windows

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
  • Page 94 4. Select Driver or Options. You see a screen like this: 5. Select On as the Permit temporary black printing setting. 6. Click OK. 7. Close the utility window. 8. Load plain paper or an envelope in your product. 9. Access the print settings in your print application. 10.

  • Page 95: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 96 1. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 2. Turn off the product and disconnect the power cord and USB cable. 3. Close the cover and turn the product upside-down. 4.
  • Page 97 5. Slide the maintenance box as shown and pull it out. Note: Do not touch the sections shown. Doing so may prevent normal operation and cause ink to leak. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 98 Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...

  • Page 99: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Using the Product Control Panel Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
  • Page 100 You see this screen: 3. Press the arrow buttons to select Maintenance and press the OK button. 4. Press the arrow buttons to select Nozzle Check and press the OK button. You see this screen: 5. Press the OK button. The nozzle check pattern is printed.
  • Page 101 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. •...

  • Page 102: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 103 You see a window like this: 4. Click Print.
  • Page 104 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...

  • Page 105: Print Head Cleaning

    Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.

  • Page 106: Cleaning The Print Head Using A Computer Utility

    3. Press the arrow buttons to select Maintenance and press the OK button. 4. Press the arrow buttons to select Head Cleaning and press the OK button. You see this screen: 5. Press the OK button to clean the print head. You see a message on the LCD screen during the cleaning cycle.
  • Page 107 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 108 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 2 times, turn off the product and wait at least 6 hours.

  • Page 109: Print Head Alignment

    Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
  • Page 110 4. Press the arrow buttons to select Head Alignment and press the OK button. You see this screen: 5. Press the arrow buttons to select Vertical Alignment or Horizontal Alignment and press the OK button. 6. Press the OK button again to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern.

  • Page 111: Aligning The Print Head Using A Computer Utility

    Horizontal alignment 8. Press the OK button when you are finished. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2.
  • Page 112 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment...

  • Page 113: Cleaning The Paper Path Using The Product Control Panel

    Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet.
  • Page 114 You see this screen: 3. Press the arrow buttons to select Maintenance and press the OK button. 4. Press the arrow buttons to select Paper Guide Cleaning and press the OK button. 5. Follow the on-screen instructions to clean the paper path. 6.

  • Page 115: Transporting And Cleaning Your Product

    • Take extra ink cartridges and a spare maintenance box. Caution: Observe the following precautions when carrying or transporting the product: • When traveling by airplane, Epson recommends handling the product as a carry-on. Contact the airline to confirm that you can take the product in the passenger cabin.

  • Page 116: Cleaning Your Product

    Parent topic: Transporting and Cleaning Your Product Related concepts Battery Charging Purchase Epson Ink Cartridges and Maintenance Box Print Head Cleaning Print Head Alignment Cleaning Your Product To keep your product working at its best, you should clean it whenever necessary. Close the cover when you are not using the product to protect it from dust.

  • Page 117: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.

  • Page 118: Product Status Messages

    A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. E-11 The ink pad is at the end of its service life. Turn off the product and contact Epson for support. E-12 The maintenance box is full.
  • Page 119 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 120: Running A Product Check

    Solving Paper Problems Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. From the home screen, select Menu and press the OK button. You see this screen: 4.

  • Page 121: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 122: Solving Power And Battery Problems

    2. Press the arrow buttons to select Restore Default Settings and press the OK button. 3. Select one of these options and press the OK button: • Network Settings: Resets all network settings. • All Except Network: Resets all control panel settings, except for network settings. •...

  • Page 123: Product Does Not Turn On

    Product Does Not Turn on If your product does not turn on, try these solutions: • Hold down the power button for a few seconds. • Make sure the power cord is securely plugged in. • Make sure the battery is charged. Parent topic: Solving Power and Battery Problems Related concepts...

  • Page 124: Battery Does Not Charge From Computer

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 125: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 126: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 127: Network Software Cannot Find Product On A Network

    4. Download your product software from the Epson website using the instructions in the Quick Guide. • If you have replaced your router, reinstall your product software to connect to the new router.

  • Page 128: Product Does Not Appear In Os X Printer Window

    Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 129: Solving Paper Problems

    • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not lit or does not appear on the product's LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts...

  • Page 130: Paper Jam Problems In The Rear Paper Feed

    • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Paper Jam Problems Inside the Product Paper Specifications Related topics Loading Paper Paper Jam Problems in the Rear Paper Feed If paper has jammed in the rear paper feed, remove it as shown here.

  • Page 131: Paper Jam Problems Inside The Product

    Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here. 1. Open the inner cover. 2. Remove the jammed paper. Caution: Do not touch the flat white cable or translucent part inside the product. 3.

  • Page 132: Solving Problems Printing From A Computer

    Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 133: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 134: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.

  • Page 135: Solving Page Layout And Content Problems

    • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Related tasks Turning On Quiet Mode Adjusting Print Density Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X...

  • Page 136: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 137: Incorrect Margins On Printout

    Related tasks Selecting Extended Settings - Windows Selecting Basic Print Settings - Windows Selecting Printing Preferences - OS X Selecting Basic Print Settings - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 138: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references...

  • Page 139: Incorrect Image Size Or Position

    • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...

  • Page 140: Solving Print Quality Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 141: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 142: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Selecting Print Settings - Windows Basic Driver Cleaning the Paper Path Using the Product Control Panel...

  • Page 143: Grainy Printout

    Related references Paper or Media Type Settings Related tasks Cleaning the Paper Path Using the Product Control Panel Loading Paper and Envelopes Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: •...

  • Page 144: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • On the product control panel, select Menu > Color Adjustment and adjust the color.

  • Page 145: When To Uninstall Your Product Software

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software...

  • Page 146: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 147 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...

  • Page 148: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...

  • Page 149: Os X System Requirements

    • Windows Server 2003R2* • Windows Server 2003* * Windows Server supports only the printer driver; any additional included software is not supported. Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 150: Printable Area Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 151 Single sheets - normal printing Margin: 0.12 inch (3 mm) minimum (left and right margins 0.24 inch [6 mm] on letter and legal size paper) Quality border/top: 1.42 inches (36 mm) minimum Quality border/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless printing Quality border/top: 1.54 inches (39 mm) minimum...

  • Page 152: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 153: Dimension Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.
  • Page 154 Input AC100–240V, 1A, 50–60Hz Output DC24V, 1A Printer Using the AC Adapter Rated DC input voltage DC24V Rated DC input current Not charging battery: 0.6A Charging battery: 0.7A Power consumption Not charging battery: (USB Connection) Printing: Approximately 11 W (ISO/IEC24712) Ready mode: Approximately 4 W Sleep mode: Approximately 1.3 W Power off mode: Approximately 0.3 W...

  • Page 155: Environmental Specifications

    Charging time AC adapter: Approximately 2.5 hours USB port (5V/0.5A): Approximately 10 hours USB port (5V/1.5A): Approximately 2.5 hours (Power off at 77 °F [25 °C]) Parent topic: Technical Specifications Environmental Specifications Temperature Recommended operating: 50 to 95 °F (10 to 35 °C) Guaranteed using the AC adapter: 32 to 104 °F (0 to 40 °C) Guaranteed running on battery: 41 to 104 °F (5 to 40 °C) Storage: –22 to 140 °F (–30 to 60 °C)

  • Page 156: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 157 AC adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...

  • Page 158: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. General Printer Safety Instructions...
  • Page 159 • Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the case or insert objects through the slots. • Keep the printer away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

  • Page 160: Battery Safety Instructions

    Battery Safety Instructions • If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. • Do not place the product in a microwave oven or high-pressure container. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire.

  • Page 161: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 162: Software Notice

    Trademarks ® ® EPSON and Supplies Central are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc. Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation.

  • Page 163: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 164: A Note Concerning Responsible Use Of Copyrighted Materials

    Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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