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User's Guide
NPD5127-06 EN

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Summary of Contents for Epson WorkForce WF-100W

  • Page 1 User's Guide NPD5127-06 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 User's Guide Trademarks Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Microsoft ® ® ® , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
  • Page 4: Table Of Contents

    Printer with a Wireless Connection... 12 Using Epson iPrint..... . . 47 Advisories and Warnings for Using the LCD Using AirPrint.
  • Page 5 Printer....... .91 Epson Connect Service..... .72 Operation Sounds Are Loud.
  • Page 6 User's Guide Contents Contacting Epson Support....102...
  • Page 7: About This Manual

    ❏ Network Guide (PDF manual) Provides information on network settings and solving problems when using the printer on a network. As well as the manuals above, see the help included in the various Epson software applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 8: Operating System References

    User's Guide About This Manual ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. ❏ Some of the menu items on the LCD screen vary depending on the model and settings. Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",...
  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 10: Safety Instructions For The Battery

    User's Guide Important Instructions ❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin. ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels.
  • Page 11 User's Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the AC adapter or power-supply cords to be stepped on or run over.
  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
  • Page 13: Tips For Smart Use

    Tips: Printing Using the Epson Basic Driver (Windows) The Epson basic driver allows you to print easily whether you are in the office or on the road. Even if you have not installed this printer's driver on your PC, or you have no internet access to download it, you can install the basic driver from the printer itself.
  • Page 14: Tips: Adjusting Density Or Color

    User's Guide Tips for Smart Use http://ipr.to Related Information “Printing from Smart Devices” on page 47 & Tips: Adjusting Density or Color You can adjust the density and color on the printer's control panel. Related Information “Menu” on page 20 &...
  • Page 15: Tips: Storing The Printer

    User's Guide Tips for Smart Use ❏ In quiet places such as libraries and open plan offices, please enable quiet mode. By slowing down the printer operation, the printer lowers the operations sounds. Related Information “Menu” on page 20 & Tips: Storing the Printer When the printer is not in use, you can place it with the silver clip face up.
  • Page 16: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Printer cover Supports loaded paper. Control panel Operates the printer. Battery charging light Turns on when the battery is charging, and turns off when the battery is charged. Flashes when the printer cannot charge the battery because the temperature is too low (less than 5 °C) or too high (higher than 40 °C).
  • Page 17 User's Guide Printer Basics Maintenance box cover Open when replacing the maintenance box. Security lock slot Insert a security lock for theft prevention. Inner cover Open when replacing ink cartridges or removing jammed paper inside the printer. Ink cartridge holder Install the ink cartridges.
  • Page 18: Control Panel

    User's Guide Printer Basics Control Panel Buttons and Lights Turns the printer on or off. Unplug the power cord when the power light is off. , OK Press , and to select menus. Press OK button to confirm your selection or run the selected feature.
  • Page 19 User's Guide Printer Basics Icons that show the network status are displayed. Indicates that there is no wireless (Wi-Fi) network available, or that the printer is connecting to a Wi-Fi network. Indicates that a problem has occurred with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a Wi-Fi network connection.
  • Page 20: Menu Options

    User's Guide Printer Basics Menu Options Menu Menu Settings and Explanations Battery Check the status and amount of battery remaining. Press the button to make the settings for charging the battery. Battery Settings USB Power Supply Connect the printer to the computer using a via PC micro USB cable so that you can charge the battery from the computer when the printer is...
  • Page 21 If there are any problems with the connection, see the check report to solve the problem. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings). Google Cloud Print See the Epson Connect portal website for more details.
  • Page 22 User's Guide Printer Basics Menu Settings and Explanations Restore Default Resets the selected settings to their defaults. Settings Wi-Fi Setup See the list of menus in Network Settings for more details.
  • Page 23: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 24: Available Paper And Capacities

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 25: List Of Paper Types

    Media Type Control Panel Printer Driver Epson Basic Driver Copy paper, Plain paper plain papers plain papers Plain paper Epson Bright White Ink Jet Paper Epson Ultra Glossy Photo Ultra Glossy Epson Ultra Glossy Paper Epson Premium Glossy Prem. Glossy...
  • Page 26 User's Guide Loading Paper 2. Slide the edge guide. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...
  • Page 27 User's Guide Loading Paper ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes.
  • Page 28 User's Guide Loading Paper Note: If you cannot move the edge guide, the part on the right side may not be in the correct position. Slide the edge guide to the far left, slide the part on the right side to the far right, and then try again. 5.
  • Page 29: Printing

    Using the Epson Basic Driver (for Windows Only) When this printer's driver is not installed on the computer, you can install the Epson basic driver from the printer. However, because the Epson basic driver only comes with limited features, we recommend that you install this printer's driver.
  • Page 30 User's Guide Printing Printing Basics - Epson Basic Driver ( for Windows Only) 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the orientation you set in the application as the Orientation on the Layout tab.
  • Page 31: Printing Basics - Windows

    Paper Size: Select the paper size you set in the application. 7. Click OK. 8. Click Print. Related Information “Installing the Epson Basic Driver (for Windows Only)” on page 29 & Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
  • Page 32: Printing Basics - Mac Os X

    User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you set in the application. ❏ Borderless: Select to print with no margins around the image. ❏...
  • Page 33 User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4.
  • Page 34 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 35: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 36: Printing Several Pages On One Sheet

    User's Guide Printing “Printing Basics - Windows” on page 31 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing.
  • Page 37: Printing To Fit The Paper Size

    User's Guide Printing 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6.
  • Page 38: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information “Loading Paper in the Rear Paper Feed”...
  • Page 39: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl". 1.
  • Page 40 User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6.
  • Page 41 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 42 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 43 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 44 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 45: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 74 &...
  • Page 46 Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...
  • Page 47: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.
  • Page 48 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...
  • Page 49: Using Airprint

    User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: ❏ If you disable the paper source configuration setting in the Printer Setup menu in Menu on the printer's control panel, you cannot use AirPrint.
  • Page 50: Canceling Printing - Windows

    User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 74 &...
  • Page 51: Charging The Battery

    ❏ If the battery's usable time is significantly short even after the battery is fully charged, the battery may be at the end of its service life. Contact Epson support to replace the battery. ❏ If you do not use the printer for a long time, charge the battery on a regular basis to avoid letting it run out. If the printer does not turn on, charge the battery for more than thirty minutes, and then turn on the printer again.
  • Page 52: Charging The Battery With A Usb Connection

    User's Guide Charging the Battery Charging the Battery with a USB Connection You can charge the battery from a battery charger or a computer with a USB connection. The following shows the printer's charging specifications. ❏ Input for charging with a USB connection: DC 5 V (maximum 1.5 A) ❏...
  • Page 53: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 54: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 55 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 56 User's Guide Replacing Ink Cartridges and Other Consumables ❏ If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.
  • Page 57: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges Important: ❏ Do not shake the ink cartridges. ❏ Finish ink cartridge replacement promptly. Do not leave the printer with the ink cartridges removed. 1. Do one of the following. ❏...
  • Page 58 User's Guide Replacing Ink Cartridges and Other Consumables Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Press the OK button. 5. Open the inner cover. 6. Push the lever to unlock the ink cartridge, and then pull out the cartridge diagonally. 7.
  • Page 59: Maintenance Box Code

    Related Information “Ink Cartridge Codes” on page 54 & “Ink Cartridge Handling Precautions” on page 54 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box.
  • Page 60: Maintenance Box Handling Precautions

    User's Guide Replacing Ink Cartridges and Other Consumables The following is the code for the genuine Epson maintenance box. T2950 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing.
  • Page 61: Replacing A Maintenance Box

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 62 User's Guide Replacing Ink Cartridges and Other Consumables 4. Close the printer cover, and then turn the printer over. 5. Push the tab on the cover using a narrow object such as a pen, and then remove the maintenance box cover. 6.
  • Page 63 User's Guide Replacing Ink Cartridges and Other Consumables Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 7. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.
  • Page 64: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
  • Page 65: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
  • Page 66: Temporarily Printing With Black Ink - Mac

    User's Guide Replacing Ink Cartridges and Other Consumables Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Printing Basics - Windows” on page 31 & Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1.
  • Page 67: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 68: Improving Print Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.
  • Page 69: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
  • Page 70: Aligning The Print Head - Control Panel

    User's Guide Improving Print Quality Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Menu from the home screen. 3. Select Maintenance > Head Alignment. 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern.
  • Page 71: Aligning The Print Head - Mac Os X

    1. Load paper for cleaning in the printer. ❏ Load A4-size plain paper to clear a smearing or scuffing problem. ❏ Load the cleaning sheet that came with Epson paper to clear a paper feeding problem. 2. Enter Menu from the home screen.
  • Page 72: Applications And Network Service Information

    Applications and Network Service Information Applications and Network Service Information Epson Connect Service Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The following features are available for your printer. Email Print...
  • Page 73: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 47 & Running Web Config on Windows 1.
  • Page 74: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 75: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 76: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the...
  • Page 77: E-Web Print (For Windows Only)

    When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.
  • Page 78: Epsonnet Config

    Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Starting on Mac OS X Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Uninstalling Applications Note: Log on to your computer as an administrator.
  • Page 79: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 80: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 81: Solving Problems

    Epson support. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. E-12 A maintenance box becomes full.
  • Page 82 The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 83: Checking The Printer Status - Windows

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 84: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
  • Page 85: Paper Does Not Feed Correctly

    User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the inner cover. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
  • Page 86: Power And Control Panel Problems

    User's Guide Solving Problems ❏ Load one sheet of paper at a time when loading multiple sheets of paper. ❏ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded in the paper source before you reload the paper. ❏...
  • Page 87: Cannot Charge The Battery From A Computer

    User's Guide Solving Problems Cannot Charge the Battery from a Computer ❏ Select Menu > Battery > Battery Settings on the control panel, and then enable USB Power Supply via PC. ❏ Make sure the printer is off or in sleep mode. ❏...
  • Page 88: Printout Problems

    PhotoEnhance as the Color Management setting. ❏ Mac OS X Select Color Matching from the print dialog's pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select anything other than PhotoEnhance.
  • Page 89: The Position, Size, Or Margins Of The Printout Are Incorrect

    ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
  • Page 90: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Printable Area” on page 93 & Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏...
  • Page 91: Printing Is Too Slow

    User's Guide Solving Problems “Installing Applications” on page 79 & Printing Is Too Slow ❏ When printing continuously for approximately more than 15 minutes, printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return the printer to normal printing speed, cancel printing, and leave the printer idle for at least 45 minutes with the power on.
  • Page 92: Operation Sounds Are Loud

    User's Guide Solving Problems Operation Sounds Are Loud If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations. ❏ Control Panel From the home screen, select Menu > Printer Setup > Quiet Mode, and then enable it. ❏...
  • Page 93: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.
  • Page 94: Interface Specifications

    User's Guide Appendix Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 36.0 mm (1.42 in.) Interface Specifications For Computer Hi-Speed USB Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz *2*3 Coordination Modes Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES)
  • Page 95: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 309 mm (12.2 in.) ❏ Depth: 154 mm (6.1 in.) ❏ Height: 61 mm (2.4in.) Printing ❏ Width: 309 mm (12.2 in.) ❏ Depth: 232 mm (9.1 in.) ❏ Height: 217 mm (8.5in.) Approx.
  • Page 96 User's Guide Appendix Power Consumption (with USB Con- Not Charging Battery Printing: Approx. 11 W (ISO/IEC24712) nection) Ready mode: Approx. 4 W Sleep mode: Approx. 1.3 W Power off: Approx. 0.3 W Charging Battery Printing: Approx. 14 W (ISO/IEC24712) Ready mode: Approx. 14 W Sleep mode: Approx.
  • Page 97: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35 °C (50 to 95 °F) Operational Guaranteed Temperature Using the AC Adapter: 0 to 40 °C (32 to 104 °F) Operational Guaranteed Temperature Running on the Battery: 5 to 40 °C (41 to 104 °F)
  • Page 98: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 99 EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: B581A For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
  • Page 100: Restrictions On Copying

    User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
  • Page 101: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 102 Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 103 Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.
  • Page 104 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required.
  • Page 105 User's Guide Appendix Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS Jakarta MG. RUKO MANGGA DUA MALL NO. 48 JL. (+6221)62301104 ARTERI MANGGA DUA - JAKARTA UTARA- jkt-technical1@epson- indonesia.co.id NORTH ESC Medan Kompleks Graha Niaga, Jl. Bambu II No. A-4,...
  • Page 106 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 107 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location...
  • Page 108 For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

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