TSC PRINTONIX AUTO ID TX210 Series Service Manual
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TSC PRINTONIX AUTO ID TX210 Series Service Manual

Thermal transfer / dicrect thermal
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TX210 Series
Thermal Transfer / Dicrect Thermal
Desktop Barcode Printers
Series Lists:
TX210 / TX310 / TX610
Service Manual

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Summary of Contents for TSC PRINTONIX AUTO ID TX210 Series

  • Page 1 TX210 Series Thermal Transfer / Dicrect Thermal Desktop Barcode Printers Series Lists: TX210 / TX310 / TX610 Service Manual...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Fundamental of the System ....................................1 1.1 Printer Overview ......................................1 Front View ........................................1 Interior View ........................................2 Rear View ........................................3 2. Electronics .........................................4 2.1 Summary of the Board Connectors ................................4 2.2 Interface Pin Configuration ..................................19 3. Mechanism ........................................21 3.1 Remove the Lower Cover ..................................
  • Page 4 3.10 Replacing the Platen Roller assembly ..............................31 3.11 Cutter Module Installation (Option) ................................32 3.12 Peel-off Module Installation (Option) ................................ 33 3.13 Slot-in Wireless Interface Board Installation (Option) ..........................37 3.14 Slot-in Wi-Fi module Installation (Option) ..............................38 4. TroubleShooting ......................................39 4.1 Common issues ......................................

  • Page 5: Fundamental Of The System

    1. Fundamental of the System 1.1 Printer Overview Front View LED indicators Feed/ Pause button Paper exit chute Top cover open lever Power switch...

  • Page 6: Interior View

    Interior View Ribbon rewind gear Gap sensor (transmitter) Media holder Platen roller Ribbon access cover Ribbon rewind hub Print head Ribbon supply hub Ribbon cover Media holder locking switch Media guides Media guide adjustment button Black mark sensor/ Gap sensor (receiver) Caution: Keep fingers and other body parts away from the printer cover.

  • Page 7: Rear View

    Rear View External label entrance chute Power jack socket RS-232C interface Ethernet interface Micro SD card socket USB interface USB host Centronics interface (factory option) Caution: Keep fingers and other body parts away from the external label entrance chute. Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 8: Electronics

    2. Electronics 2.1 Summary of the Board Connectors Main board for TX210 Series...
  • Page 9 Connector Description Remark Power supply output (24V DC) connector Description DCIN 24V TPH’s ESD Cable connector Description Power switch cable connector Description DCIN 24V DCIN 24V SYS 24V SYS 24V Discharge circuit Ribbon’s ESD Cable connector Description...
  • Page 10 Connector Description Remark RS-232 Connector Description VBUS 5V Buzzer Description SYS 24V Buzzer control Ethernet connector...
  • Page 11 Description FGND 3.3V Green LED Control Yellow LED Control 3.3V Connector Description Remark SD Card connector Description Data2 Data3 Command 3.3V Clock Data0 Data1 Card detect Card detect...
  • Page 12 USB Host connector Description USB Device connector Description VBUS 5V Connector Description Remark LED / KEY Connector Description LED1 red：Warning LED2 red：No paper LED3 red：No ribbon LED4 red：Openings 3.3V...
  • Page 13 LED5 green：Startup LED6 orange：waiting LED7 orange：Clean TPH LED8 blue：Wi-Fi / BT Feed switch Panel’s key connector Description KEY1：Down switch KEY2：Left switch KEY3：Right switch KEY4：Up switch KEY5：Menu/Back switch KEY6：Feed switch...
  • Page 14 Connector Description Remark Parallel port connector Description 3.3V Data0 Data1 Data2 Strobe Data3 Paper-End Data4 Select Data5 Error Data6 Data7 Cancel data Busy...
  • Page 15 Connector Description Remark Slot-in WIFI/BT Module connector Description 3.3V Reset Wake up Clock WIFI/BT Detect WLAN TX+ WLAN TX- WLAN RX- WLAN RX+ RFID Connector Description RFID 5V Power down signal...
  • Page 16 RFID Power Connector Description RFID 5V Connector Description Remark Ribbon end connector (For transmit signals) Description 3.3V Ribbon end sensor emitter Gap sensor connector (For transmit signals) Description 3.3V Gap sensor emitter Ribbon end connector (For receive signals)
  • Page 17 Description Ribbon end sensor receiver AD Head open connector\ Description Head open sensor receiver Ribbon encoder sensor connector Description Pull up 3.3V Pull up 3.3V Ribbon encoder sensor receiver Connector Description Remark Paper sensor connector...
  • Page 18 Description 3.3V Gap sensor receiver AD Black mark sensor emitter Black mark sensor receiver RTC Battery connector Description RTC 3V Peel sensor & Cutter ID connector Description 3.3V SDA & Peel sensor emitter Peel sensor emitter Connector Description Remark Cutter connector...
  • Page 19 Description PHASE Cutter enable Cutter sensor FGND TX610 TPH connector Description Clock Latch TPH ID Strobe1 Strobe2 Data1 Data2 Data3...
  • Page 20 Data4 Data5 Temperature sensor Connector Description Remark TX210/TX310 TPH connector Description TPH 24V TPH 24V TPH 24V TPH 24V Strobe2 Data2 TPH ID Temperature sensor Strobe1...
  • Page 21 Clock Data1 Latch TPH 24V TPH 24V TPH 24V TPH 24V Connector Description Remark TX610 TPH Power connector...
  • Page 22 Description TPH 24V TPH 24V TPH 24V TPH 24V Motor’s ESD Cable connector Description Motor connector Description AOUT1 AOUT2 BOUT2 BOUT1 LCD Connector...

  • Page 23: Interface Pin Configuration

    2.2 Interface Pin Configuration RS-232C CONFIGURATION +5 V USB Device CONFIGURATION USB Host CONFIGURATION...
  • Page 24 Ethernet CONFIGURATION Cutter/peel-off Sensor Connector Description Voltage 0V: Cutter work Cutter enable 5V: Cutter stop 0V: Cutter positive cut Cutter direction 5V: Cutter negative cut 0V: Cutter stop 9 7 4 3 1 Cutter position sensor switch 3.3V: Cutter work Peel sensor receiver A/D: 0~3.3V 1 0 8 6 4 2...

  • Page 25: Mechanism

    3. Mechanism 3.1 Remove the Lower Cover Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle and remove two screws on the lower inner cover. Remove/Replace the lower cover.

  • Page 26: Remove The Mainboard

    3.2 Remove the Mainboard Please refer to the section 3.1 to remove the lower cover. Remove two screws on the main board. Disconnect all connectors on the main board. Remove/Replace the main board assembly. Reassemble the parts in the reverse procedure.

  • Page 27: Replacing The Stepping Motor Module

    3.3 Replacing the Stepping Motor Module Please refer to the section 3.1 to remove the lower cover. Remove three screws as shown. Remove four screws as shown. Remove the hook module assembly. Remove one e-ring to replace stepping motor module. Reassemble the parts in the reverse procedure.

  • Page 28: Replacing The Black-Mark Sensor Module

    3.4 Replacing the Black-mark Sensor Module Please refer to the section 3.3 to remove the hook module assembly. Remove three screws to take out the black mylar. Remove two screws on the black-mark sensor fixing plate. Remove/replace the black-mark sensor module. Reassemble the parts in the reverse procedure.

  • Page 29: Replacing The Media Guide Assembly

    3.5 Replacing the Media Guide Assembly Replacing the Media Guide Assembly Please refer to the section 3.3 to remove the hook module assembly. Refer section 3.4 to remove three screws to take out the black mylar. Remove one screw on the label guide assembly. Remove/replace the media guide assembly.

  • Page 30: Replacing The Media Holder Assembly

    3.6 Replacing the Media holder assembly Please refer to section 3.2 to remove the main board. Remove 2 screws to take out the black mylar. Remove the cover as shown.
  • Page 31 Use tool to loose the spiral spring then take out it. Remove four screws to replace the media holder assembly. Reassemble the parts in the reverse procedure.

  • Page 32: Replacing The Led/Lcd Module

    3.7 Replacing the LED/LCD module Please refer to the section 3.2 to remove the main board. Remove four screws to take out the lower inner cover assembly. Remove 6 screws to remove top cover assembly. Remove 4 screws to remove/replace LED/LCD module. Reassemble the parts in the reverse procedures.

  • Page 33: Replacing The Ribbon Base Module

    3.8 Replacing the Ribbon Base Module Please refer to the section 3.7 to remove top cover assembly. Remove the 10 screws on the ribbon base module. Remove/Replace the ribbon base module. Reassemble the parts in the reverse procedure.

  • Page 34: Replacing The Printhead Module

    3.9 Replacing the Printhead Module Open the printer cover. Open ribbon access cover and media cover. Peel the tab as picture shown to remove the prinhead module. Disconnect printhead harness and ground cable to replace the printhead module. Note: There are 2 harnesses for TX600 series printhead module.

  • Page 35: Replacing The Platen Roller Assembly

    3.10 Replacing the Platen Roller assembly Open the printer cover to remover the lower front panel. Disengage the platen holder tabs by pulling out the right side and left side tabs. Rotate the tabs into the forward position. (see picture below) Take out the platen roller assembly to replace.

  • Page 36: Cutter Module Installation (Option)

    3.11 Cutter Module Installation (Option) Open the printer cover to remover the lower front panel. Put the cutter module harness through the slot of the lower inner cover front side. Gently place the cutter module into the both sides of niches on lower inner cover, then push cutter to lock into the lower inner cover.

  • Page 37: Peel-Off Module Installation (Option)

    3.12 Peel-off Module Installation (Option) Remove nine screws on lower inner cover and lower cover as shown. After removing the lower cover, remove two screws securing the main board on the lower inner cover. (no need to disconnect all the cables on the main board)
  • Page 38 Disconnect the grounding connector next to the DC jack.Plug the peel-off bar grounding cable pin into the same connector. Connect back to the main board and secure the main board back by two screws. Install the lower cover by eight screws then pull the grounding cable through the opening. Put the grounding cable through the slot of the lower cover.
  • Page 39 Hold the grounding cable onto the right side of the peel-off bar. Then, install the peel-off bar into both slots on front inner lower cover. Please install left side (with spring) first. Make sure the flat side of grounding wire is on right side as shown below. Put the peel-off module harness through the slot of the lower inner cover front side.
  • Page 40 Hook peel-off module harness and grounding cable onto the printer lower cover. Secure back the printer bottom cover by one screw. Note: The grounding cable is placed as shown below in dotted line.

  • Page 41: Slot-In Wireless Interface Board Installation (Option)

    3.13 Slot-in Wireless Interface Board Installation (Option) Please refer to the section 3.1 to remove the lower cover. Please check the main board if there is a black connector (as picture shown) for wireless interface board. If there is no black connector on main board for wireless interface board, please remove 2 screws to replace the main board for wireless module.

  • Page 42: Slot-In Wi-Fi Module Installation (Option)

    3.14 Slot-in Wi-Fi module Installation (Option) Remove the screw and open the Wi-Fi module cover as indicated. Replace the Wi-Fi module in the slot. (Please push down the module until it is fixed.) Close the cover and fix the screw to complete the Wi-Fi module installation...

  • Page 43: Troubleshooting

    4. TroubleShooting 4.1 Common issues Problem Possible Cause Recovery Procedure * Plug the power cord in printer and outlet. * The power cord is not properly connected. * Switch the printer on. Power indicator does not illuminate * The printer head is open. * Please close the print carriages.
  • Page 44 * The port specified in the Windows driver is not - Check the baud rate setting. The default baud rate setting of correct. printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on. - Check if the Ethernet RJ-45 connector amber LED is blinking.
  • Page 45 * Label size is incorrect. The printing position of small label * Use TSC Console to fine tune the parameter of Shift Y. * The parameter Shift Y is incorrect. * If using the software BarTender, please set the vertical offset...

  • Page 46: Maintenance

    Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 47 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 48: Revise History

    Revise History Date Content Editor...

This manual is also suitable for:

Printonix auto id tx210Printonix auto id tx310Printonix auto id tx610

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