User's Guide
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
The Auto Power On Feature does not Work
❏ Make sure that the Auto Power On setting in Printer Setup has been enabled.
❏ Make sure that the printer is properly connected with a USB cable or to a network.
Related Information
"Menu Options for Printer Setup" on page 136
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Cannot Print from a Computer
Checking the connection
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot print over a network, see the page that describes the network connection method from the
computer.
Checking the software and data
❏ Install the printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Checking the printer status from the computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not offline or pending.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the printer status from the computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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