Epson L1210 User Manual
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Epson L1210 User Manual

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L1210 User's Guide

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Summary of Contents for Epson L1210

  • Page 1 L1210 User's Guide...

  • Page 3: Table Of Contents

    Contents L1210 User's Guide ............................. 9 Product Basics ............................10 Control Panel Buttons and Lights ....................... 10 Product Parts Locations ........................10 Product Parts - Front ........................11 Product Parts - Inside ........................12 Product Parts - Back........................13 The Power Off and Sleep Timers ....................... 13 Changing the Power Off and Sleep Timer Settings - Windows ............
  • Page 4 Changing the Language of the Printer Software Screens ............46 Changing Automatic Update Options .................... 48 Printing with the Built-in Epson Driver - Windows 10 S............... 49 Selecting Print Settings - Windows 10 S..................49 Printing on a Mac ..........................52 Selecting Basic Print Settings - Mac .....................
  • Page 5 Checking the Nozzles Using the Product Buttons ..............77 Checking the Nozzles Using a Computer Utility ................ 79 Print Head Cleaning ........................82 Cleaning the Print Head Using the Product Buttons..............82 Cleaning the Print Head Using a Computer Utility..............84 Power Cleaning ..........................
  • Page 6 Inverted Image..........................115 Too Many Copies Print ........................ 116 Blank Pages Print ........................116 Incorrect Margins on Printout....................... 116 Border Appears on Borderless Prints ..................117 Incorrect Characters Print......................118 Incorrect Image Size or Position ....................118 Slanted Printout ........................... 119 Solving Print Quality Problems ......................
  • Page 7 Trademarks ............................144 Copyright Notice..........................144 A Note Concerning Responsible Use of Copyrighted Materials........... 145 Default Delay Times for Power Management for Epson Products ..........145 Copyright Attribution ........................145...

  • Page 9: L1210 User's Guide

    L1210 User's Guide Welcome to the L1210 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Control Panel Buttons and Lights Product Parts Locations The Power Off and Sleep Timers Control Panel Buttons and Lights power button and light stop button ink and paper lights Parent topic: Product Basics...

  • Page 11: Product Parts - Front

    Product Parts - Front Rear paper feeder Paper support Edge guides Output tray Control panel Paper stopper Parent topic: Product Parts Locations...

  • Page 12: Product Parts - Inside

    Product Parts - Inside Printer cover Ink tank caps Ink tank cover Ink tanks Ink tank unit Front cover Printer cover support Print head Parent topic: Product Parts Locations...

  • Page 13: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 14: Changing The Power Off And Sleep Timer Settings - Mac

    2. Click the Printer and Option Information button. You see this window: 3. Select the time period you want as the Power Off Timer setting. 4. Click Send. 5. Select the time period you want as the Sleep Timer setting. 6.
  • Page 15 You see this screen: 3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply. 6. If you see the confirmation message, click Yes, and close the Printer Settings window. Parent topic: The Power Off and Sleep Timers...

  • Page 16: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper Feeder Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes.
  • Page 17 2. Pull out the output tray and open the paper stopper. 3. Slide the edge guides out all the way. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 18 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the paper support. • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left.
  • Page 19 • To load a sheet of paper longer than legal size, close the paper support and flatten the leading edge of the paper as shown. 6. Slide the edge guides against the paper, but not too tightly. Always follow these paper loading guidelines: •...

  • Page 20: Paper Loading Capacity

    [216 × 340 mm]), or Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) size: 1 sheet Epson Presentation Paper Matte 80 sheets Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte 20 sheets Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.

  • Page 21: Compatible Epson Papers

    • Epson Premium Presentation Paper Matte • Envelopes Parent topic: Loading Paper Compatible Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
  • Page 22 Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson High Quality Ink Jet Paper A4 (8.3 × 11.7 inches S041117 [210 × 297 mm]) Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Photo Paper Glossy 4 ×...

  • Page 23: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Value Photo Paper Glossy Borderless Paper Sizes 4 ×...

  • Page 24: Paper Or Media Type Settings

    Plain paper Plain Paper / Bright White Paper Copy paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...

  • Page 25: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 26: Selecting Basic Print Settings - Windows

    Related topics Printing with the Built-in Epson Driver - Windows 10 S Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
  • Page 27 You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 28: Print Quality Options - Windows

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9.

  • Page 29: Multi-Page Printing Options - Windows

    Draft - Vivid For draft printing on plain paper with good quality and print speed. Standard For everyday text and image printing. Standard - Vivid For text and graphics with good quality and print speed. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality.
  • Page 30 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 31: Double-Sided Printing Options - Windows

    3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with Windows...

  • Page 32: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 33 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...

  • Page 34: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 35: Image Options And Additional Settings - Windows

    No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.

  • Page 36: Header/Footer Settings - Windows

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 37: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 38 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.

  • Page 39: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 40: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 41: Printing Your Document Or Photo - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

  • Page 42: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 43 • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.

  • Page 44: Locked Setting Options

    6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete...

  • Page 45: Selecting Default Print Settings - Windows

    Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...

  • Page 46: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 47 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.

  • Page 48: Changing Automatic Update Options

    Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 49: Printing With The Built-In Epson Driver - Windows 10 S

    You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
  • Page 50 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 51 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.

  • Page 52: Printing On A Mac

    12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related references Paper or Media Type Settings Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 53: Selecting Basic Print Settings - Mac

    Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 54 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 55 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.

  • Page 56: Print Quality Options - Mac

    Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 57: Print Options - Mac

    Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 58: Selecting Print Layout Options - Mac

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 59: Managing Color - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 60: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 61: Selecting Printing Preferences - Mac

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 62: Printing Preferences - Mac

    Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.

  • Page 63: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job and control printing. 1.

  • Page 64: Cancelling Printing Using A Product Button

    Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson...
  • Page 65 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use Epson Photo+. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

  • Page 66: Refilling Ink

    The ink will be hard to remove once it has dried. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Do not mix with other Epson ink types.
  • Page 67 • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.

  • Page 68: Checking Ink Levels On Your Product

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.

  • Page 69: Purchase Epson Ink

    2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Refilling Ink Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 70: Ink Bottle Part Numbers

    Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottles that are used for initial product setup have a lower yield due to the ink charging process.
  • Page 71 1. Open the ink tank cover. 2. Open the cap for the ink tank you are going to fill. Note: Make sure the color of the ink tank label matches the ink color you want to fill. 3. Check the upper line (a) in the ink tank.
  • Page 72 Upper line 4. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after removing its cap. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 73 5. Place the top of the ink bottle on the filling port, then slowly stand the bottle upright to insert it, as shown. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line.
  • Page 74 Note: If ink does not flow from the bottle, lift and reinsert the bottle. However, do not remove and reinsert the ink bottle when the ink has reached the upper line; otherwise ink may leak. 6. When the ink tank is full, remove the ink bottle and securely close the ink tank cap as shown. Note: If any ink remains in the bottle, replace the bottle cap and tighten it.
  • Page 75 8. Close the ink tank cover. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...

  • Page 76: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.

  • Page 77: Checking The Nozzles Using The Product Buttons

    Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.
  • Page 78 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, the print head is clean and you can continue printing. •...

  • Page 79: Checking The Nozzles Using A Computer Utility

    • If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
  • Page 80 You see a window like this: 5. Click Print.
  • Page 81 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish. •...

  • Page 82: Print Head Cleaning

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
  • Page 83 4. Run a nozzle check to confirm that the print head is clean. Print head is clean Print head needs cleaning Print head needs Power Cleaning 5. Do one of the following: • If there are no gaps, the print head is clean and you can continue printing. •...

  • Page 84: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
  • Page 85 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print.
  • Page 86 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. •...

  • Page 87: Power Cleaning

    Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using a Computer Utility...
  • Page 88 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .

  • Page 89: Print Head Alignment

    If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic:...
  • Page 90 • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Print Head Alignment. 4.

  • Page 91: Cleaning The Paper Path

    5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 92: Checking The Number Of Sheets Fed

    3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. •...

  • Page 93: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
  • Page 94 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...

  • Page 95: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 96 Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 97 • Do not put opened ink bottles in the box with the product. 1. Turn off the product. 2. Open the front cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  • Page 98 7. Close the ink tank cover. 8. Close the paper support and output tray.
  • Page 99 9. Place the product in a plastic bag and fold it closed. Pack the product in its box with protective materials. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting the Product Related concepts Print Head Alignment Print Head Cleaning...

  • Page 100: Solving Problems

    Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit latin.epson.com/support and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...

  • Page 101: Product Light Status

    If the error continues, load letter- or A4-size paper in the rear paper feed, and then press the stop button to remove the paper inside. If the error cannot be cleared, contact Epson for support.
  • Page 102 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 103: Running A Product Check

    Related tasks Loading Paper in the Rear Paper Feeder Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.
  • Page 104 • If the page prints but almost the entire nozzle check pattern is missing, perform a Power Cleaning. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 105: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 106: Software Installation Problems

    Related tasks Refilling the Ink Tanks Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet.

  • Page 107: Paper Jam Problems

    • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feed. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.
  • Page 108 2. Gently pull out any jammed paper from the rear paper feed slot. Note: When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. 3. Open the front cover.
  • Page 109 4. Open the printer cover until it clicks. 5. Gently remove any jammed paper.
  • Page 110 Caution: Do not touch the parts shown here or you may damage the product. Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 6.

  • Page 111: Paper Ejection Problems

    Note: If the paper jam error continues after removing the paper and turning the power off and on again, paper may remain inside the printer. Load letter- or A4-size paper in the rear paper feed, and then press stop button to remove the paper inside. If the error cannot be cleared, contact Epson support. Parent topic:...

  • Page 112: Solving Problems Printing From A Computer

    USB cable to the computer and try a test print. • Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited.

  • Page 113: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 114 • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print.

  • Page 115: Solving Page Layout And Content Problems

    Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.

  • Page 116: Too Many Copies Print

    Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: •...

  • Page 117: Border Appears On Borderless Prints

    • Make sure your paper is positioned correctly for feeding into the product. • Load paper in the correct direction and slide the edge guides against the edges of the paper. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related references...

  • Page 118: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.

  • Page 119: Slanted Printout

    Selecting Basic Print Settings - Mac Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction. • Make sure your paper meets the specifications for your product. •...

  • Page 120: White Or Dark Lines In Printout

    Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 121: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 122 Print Head Cleaning Print Head Nozzle Check Power Cleaning Related references Paper or Media Type Settings Compatible Epson Papers Related tasks Checking Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Refilling the Ink Tanks...

  • Page 123: Faint Printout Or Printout Has Gaps

    Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...

  • Page 124: Grainy Printout

    Cleaning the Paper Path Refilling the Ink Tanks Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 125: Incorrect Colors

    • Select Custom as the Color Correction setting on the More Options tab of the printer software, then click Advanced. Try selecting a different Color Management setting. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.

  • Page 126: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.

  • Page 127: Uninstalling Product Software - Mac

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 128: Where To Get Help

    Visit Epson's support website at latin.epson.com/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 129 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 130: Technical Specifications

    • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at latin.epson.com/support, select your product, and select Downloads.

  • Page 131: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 132 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...

  • Page 133: Printable Area Specifications

    Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum...
  • Page 134 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications...

  • Page 135: Ink Specifications

    Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottles that are used for initial product setup have a lower yield due to the ink charging process.

  • Page 136: Electrical Specifications

    Weight 6.2 lb (2.8 kg) (without ink and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 240 V model: 0.4 to 0.2 A Power consumption...
  • Page 137 Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...

  • Page 138: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Printer Safety Instructions Parent topic: Notices General Printer Safety Instructions • Be sure to follow all warnings and instructions marked on the printer.
  • Page 139 The duration of the pad depends on the amount of use and usage conditions such as high humidity, heat or dusty conditions that require more cleaning cycles. The Epson Status Monitor and warning light on the control panel will indicate when the waste pad needs to be replaced. The ink pad is not a...

  • Page 140: Fcc Compliance Statement

    Please seek service from an Epson Authorized Service Center or consider a new printer if your printing needs have changed or the printer has had a long period of extensive use. Parent topic: Important Safety Instructions FCC Compliance Statement...

  • Page 141: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 142 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 143 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 144 Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 145 Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

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