Solving Problems; Checking The Printer Status; Checking Messages On The Lcd Screen - Epson L7160 Series User Manual

User's Guide

Solving Problems

Checking the Printer Status

Checking Messages on the LCD Screen

If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages
Printer error. Turn the power off and on again.
For details, see documentation.
Operation canceled. An error occurred while
saving.
Paper Configuration is disabled. Some features
may not be available. For details, see your
documentation.
The printer's borderless printing ink pad is
nearing the end of its service life. Please contact
Epson support.
The printer's borderless printing ink pad has
reached the end of its service life. Please contact
Epson support.
Communication error. Check if a computer is
connected.
Combination of the IP address and the subnet
mask is invalid. See your documentation.
Update the root certificate to use cloud services.
Recovery Mode
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
Solving Problems
Solutions
If the error message is still displayed after turning the power off and on
again, contact Epson support.
The external storage device, such as a memory card, may be damaged.
Check if the device is available.
If Paper Configuration is disabled, you cannot use AirPrint. In addition,
messages notifying you that the paper size and type do not match are
not displayed. Keep this setting enabled unless you always use the same
size and type of paper and do not need to change the paper settings.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
x
Press the button to resume printing.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Connect the computer and the printer correctly. If you are connecting
over a network, see the page that describes the network connection
method from the computer.
If the error message is displayed during scanning, make sure that Epson
Scan 2 and Epson Event Manager are installed on the computer.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
Run Web Config, and then update the root certificate.
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
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