Appendix; Limited Warranty - enphase M175-24-240-S Installation And Operation Manual

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Appendix

Limited Warranty

Enphase Energy Inc. ("Enphase") has developed a highly reliable Micro-Inverter that
is designed to withstand normal operating conditions when used for its originally
intended purpose in compliance with the Enphase User Manual supplied with the
originally shipped system. The Enphase limited warranty ("Limited Warranty")
covers defects in workmanship and materials of the Enphase Micro-Inverter
("Defective Product") for a period of ten (10) years from the date of original
purchase of such Micro-Inverter at point of sale to the original end user customer
(the "Warranty Period").
During the Warranty Period, Enphase will, at its option, repair or replace the
Defective Product free of charge, provided that Enphase through inspection
establishes the existence of a defect that is covered by the Limited Warranty.
Enphase will, at its option, use new and/or reconditioned parts in repairing or
replacing the Defective Product. Enphase reserves the right to use parts or products
of original or improved design in the repair or replacement of Defective Product. If
Enphase repairs or replaces a Defective Product, the Limited Warranty continues on
the repaired or replacement product for the remainder of the original Warranty
Period or ninety (90) days from the date of Enphase's return shipment of the
repaired or replacement product, whichever is later.
The Limited Warranty covers both parts and labor necessary to repair the Defective
Product, but does not include labor costs related to un-installing the Defective
Product or re-installing the repaired or replacement product. The Limited Warranty
also covers the costs of shipping repaired or replacement product from Enphase, via
a non-expedited freight carrier selected by Enphase, to locations within the United
States (including Alaska and Hawaii) and Canada, but not to other locations outside
the United States or Canada. The Limited Warranty does not cover, and Enphase will
not be responsible for, shipping damage or damage caused by mishandling by the
freight carrier and any such damage is the responsibility of the freight carrier.
To obtain repair or replacement service under this Limited Warranty, the customer
must comply with the following policy and procedure:
All Defective Product must be returned with a Return Merchandise
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Authorization Number (RMA) which customer must request from Enphase.
Before requesting the RMA, however, the customer should contact an
Enphase technical support representative to evaluate and troubleshoot the
problem while the Enphase Micro-Inverter is in the field, since many problems
can be solved in the field.
If in-field troubleshooting does not solve the problem, Customer may request
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the RMA number, which request must include the following information:
Proof-of-purchase of the Defective Product in the form of (1) the dated
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purchase receipt from the original purchase of the product at point of
sale to the end user, or (2) the dated dealer invoice or purchase
receipt showing original equipment manufacturer (OEM) status, or (3)
the dated invoice or purchase receipt showing the product exchanged
under warranty
Model number of the Defective Product
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Page 14 Copyright Enphase Energy Inc. 2008 Release 1.4