Canon DR-S130 User Manual page 119

Problem 13 Multiple pages of scanned images cannot be saved
to a single file.
Solutions Depending on the file format, multiple scanned image
pages cannot be saved as a single file with
CaptureOnTouch.
File type
BMP, JPEG
PPTX
TIFF, PDF
Problem 14 All of the placed documents have been scanned,
but the scanned image does not appear on the
application.
Solutions When [Panel-Feeding] or [Automatic Feeding] is
selected as the feeding method in the [Feeding] tab of
the scanner driver's settings screen, a scanning
operation will not continue after all of the documents
are fed, as the scanner awaits additional documents to
be fed. Tapping [Stop] on the touch panel ends the
scanning operation and sends the scanned image to
the application.
Processing for multiple pages
Scanned images are always saved one
page per file.
Multi-page images are always saved to a
single file.
You can save multiple pages to a single
file by clicking and selecting [Save all
pages as one file] in the displayed dialog
box.
Problem 15 Memory becomes insufficient and scanning stops.
Solutions If you configure scanning conditions that use a large
amount of the computer's memory, scanning may stop
because of insufficient memory. Although this depends
on the computer's memory size, the possibility of
insufficient memory increases if any of the following
scanning conditions overlap.
• [Color Mode] is set to [Color]
• A large page size (e.g. Legal) is specified as the
[Page Size]. Alternatively, the page size is set to
[Scanner's Maximum].
• A high resolution (600dpi etc.) is specified for [Dots
per inch].
If an error message appears due to insufficient memory
while scanning is in progress, exit the application,
change the scanning conditions (e.g. reduce the
resolution or page size) and then try scanning again. In
addition, the amount of memory used can be contained
by turning off [Moire Reduction] and [Prevent Bleed
Through/Remove Background] if they are set to on.
Problem 16 Double-feeding occurs when scanning a document
with multiple pages.
Solutions Turn on [Disable double-feed detection] on the touch
panel to continue scanning
[Detect by Ultrasonic] check box to off in the scanner
driver's settings screen.
recovery system] check box on the [Others] tab on the
scanner driver settings screen.
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(See p. 49), or set the
(See p. 40) Or, set the [Rapid