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Amcrest IP8M-VT2879EW-AI User Manual

4k ultrahd motorized lens turret camera
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4K UltraHD Motorized Lens Turret Camera
User Manual
Version 1.0.0

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Summary of Contents for Amcrest IP8M-VT2879EW-AI

  • Page 1 4K UltraHD Motorized Lens Turret Camera User Manual Version 1.0.0...

  • Page 2: Table Of Contents

    Information ..............................50 Alarm ................................51 Logout................................52 Remote Web Access Setup ........................... 52 Amcrest Cloud Desktop Setup ........................54 FAQs/Troubleshooting ..........................55 FCC Statement ............................. 57 IC Warning Statement ..........................57 Appendix A: Toxic or Hazardous Materials or Elements ................. 58...

  • Page 3: Welcome

    To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.com/support To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form.

  • Page 4: Features And Specifications

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

  • Page 5: Device Overview

    • Cloud Storage Functionality Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to easily locate and view recordings for playback from any internet connected computer or smartphone (iOS/Android). • Advanced Network Protocol Support This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote and local connection with a large variety of network hardware.

  • Page 6: Performing A Factory Reset

    Note: A microSD card with a max of 256GB can be used. Please make sure the microSD card is properly formatted to FAT32 and is classified as class 10 or above before installing 1. Locate the reset hatch on top of the camera and use a Phillips head screwdriver to remove the hatch.

  • Page 7: Installation Guide

    Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket. Note: Due to certain hardware limitations within your camera it is important to note that these devices will not be able to automatically/remotely pan/tilt or pivot in either the app or via the web...

  • Page 8: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 9: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 10 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have a 5. Scan the QR code on the back/side/bottom of set password the app will automatically detect that a the camera or manually enter the camera’s serial...
  • Page 11 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
  • Page 12 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Operation And Interface

    The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to the Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub stream resolutions.

  • Page 15: Playback

    To download a recording, press the button. 4. Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.

  • Page 16: Setup

    At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup...
  • Page 17 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. •...
  • Page 18 gainFirst - This setting will maximize the gain for the ideal exposure. Low Noise Basically turns up the ISO to the best setting without sacrificing exposure timing. Shutter Priority - This setting will maximize the fastest shutter speed and will sacrifice the gain in return. Manual - This setting lets you select your shutter speed and have the gain adjust automatically.

  • Page 19: Day & Night

    To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Day & Night Day & Night profiles are used to determine when black and white mode is turned on in a dark environment.

  • Page 20: Zoom And Focus

    Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 21 Video This section allows the user to change video settings for the camera’s video feed. There are 4 tabs in this menu item: Video, Snapshot, Overlay, and Path. Video Below is a screenshot that shows the Video tab in the Video menu item: Below is an explanation for each of the fields on the Video tab in the Video menu item: •...
  • Page 22 • Watermark Character: This field allows the user to set the watermark’s text. The default string is Digital CCTV. The maximum length is 85 characters. This string can only include numbers, characters, and underscores. Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming.
  • Page 23 • Channel Title: This radio button allows the channel title to be modified. • Time: Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp. • Logo Overlay: This radio button is used to enable or disable the Amcrest logo on the live view screen.
  • Page 24 Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio.
  • Page 25 • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default.
  • Page 26 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 27 • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 28 UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access.

  • Page 29: Event

    >Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit amcrest.com/support Event This menu section allows the user to change different settings for triggering events.
  • Page 30 • Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, a snapshot can be taken, or the camera can begin recording.

  • Page 31: Video Tampering

    • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. • Send Email: This checkbox allows the user to enable the camera to send an email when a motion detection alarm is triggered.

  • Page 32: Audio Detection

    • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when a video tampering alarm is triggered. •...

  • Page 33: Smart Plan

    ● Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on audio detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or the camera can begin recording.

  • Page 34: Face Detection

    Face Detection Face Detection is typically used in conjunction with an AI NVR, however, can be used independently to detect faces. Make sure the Face Detection option is enabled in the Smart Plan menu before configuring any face detection settings. Below is a screenshot of the Face Detection menu: Below is a description of the options in this menu: Enable: This checkbox is used to enable face detection.

  • Page 35: Using Face Detection

    4. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on setting up email alerts, please visit amcrest.com/support. Note: If needed, click on the Enable Face Exposure checkbox to automatically increase, or decrease the exposure of the image once a face is detected.
  • Page 36 All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below.
  • Page 37 No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Rule Type: This dropdown menu allows the user to select an IVS rule type (Tripwire or Intrusion). Schedule: Allows the user to set a schedule in which the IVS rule will be triggered.
  • Page 38 Note: The target filtering and pixel counter can be used to refine the set rule however for optimal experience it is highly recommended to leave these settings as default. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
  • Page 39 Direction: This dropdown menu allows the user to choose whether the rule will be triggered if an object enters, exits, or enters & exits a set line or area. Record: This checkbox allows the user to enable the camera to record video when an IVS event is triggered.
  • Page 40 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Smart Motion Detection Smart Motion Detection (SMD) uses an advanced algorithm to differentiate human and vehicular shapes within a scene and send alarms only when a person or vehicle is detected.
  • Page 41 Below is a description of the options in this menu: Enable: Use this checkbox to enable Smart Motion Detection. Effective Object: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time.

  • Page 42: Illegal Access

    • Enable: This checkbox enables the Network abnormality trigger for the camera. • Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.

  • Page 43: Snapshot Schedule

    Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.

  • Page 44: Holiday Schedule

    Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.

  • Page 45: Destination

    Calendar: This calendar allows the user to select days to designate as holidays. Once a day is designated, it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes. To refresh the page, click the Refresh button. To save the settings, click the Save button. Destination This menu controls where recorded media is stored.

  • Page 46: Record Control

    • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. • Port: This field allows the user to designate the port number for the FTP server. •...

  • Page 47: System

    To save the settings, click the Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 48: Manage Users

    • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. • Time Zone: This dropdown box allows the user to change the time zone used in the camera. •...

  • Page 49: Auto Maintain

    This menu allows the user to upgrade the camera’s firmware. To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. •...

  • Page 50: Information

    Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. Information This menu section allows the user to view information about the camera for reference purposes. Version This screen allows the user to see various information about the camera’s software versions, as well as other information.

  • Page 51: Alarm

    Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.

  • Page 52: Logout

    6. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 53: Port Forwarding Remote Web Access Setup

    16. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run successfully. 17. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts and use the email form.

  • Page 54: Amcrest Cloud Desktop Setup

    4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. For more information visit amcrest.com/support...

  • Page 55: Faqs/Troubleshooting

    UID to open the live viewing and playback interface. 6. The device is now successfully setup for live viewing and playback! For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos...
  • Page 56 • Motion detection sensitivity is too low. 6. Web Access is not working. Below are a few possible reasons why this may be occurring: • Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows. •...

  • Page 57: Fcc Statement

    • The PC may not have Windows XP or higher. 12. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet. • Ensure the PC has the same time as the camera’s system time. FCC Statement 1.

  • Page 58: Appendix A: Toxic Or Hazardous Materials Or Elements

    Note: • To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos • This user manual is for reference only. Slight differences may be found in the user interface. •...
  • Page 59 • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contact and use the email form Call Amcrest Support using one of the following numbers:...