Tripp Lite NetCommander B072-016-IP4 Owner's Manual page 17

2. Web Configuration Interface
5. Enter in your username and password, and press Enter. If this is the first time you are accessing the KVM, enter in the default username
(admin) and password (access). The My Targets page of the Web Configuration Interface opens, showing the state of your unit, and
displaying all your available Target Servers.
Troubleshooting
Below is a list of tips that may help resolve common issues when accessing the KVM Interface:
• Verify that file downloads are enabled in the browser. If a supported JRE has not been installed, downloading the necessary file is
required.
• Clear the Java Web Start cache prior to accessing the KVM Web Configuration Interface. To clear the cache, open a command
prompt, type the following command, then press the Enter key: javaws -uninstall
• For troubleshooting purposes, the Interface can be opened directly through the browser's text field. Type the following command, then
press the Enter key: https://<<IP address of the KVM Device>>/targets.jnlp
• Ensure the Java cache and JavaScript are enabled.
• Uninstall older versions of Java or verify they cannot be loaded by managing the Java Runtime versions from the Java Control Panel.
• Enter the KVM Interface's URL in the Java Control Panel's Exception Site List, as described above.
• Changing Java Control Panel's advanced settings may compromise the Interface. Consider resetting to defaults if they have been
changed.
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