Tripp Lite NetCommander B072-016-IP4 Owner's Manual

Ip cat5 multi-user kvm switch

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Cat5 Multi-User KVM Switch

Models: B072-016-IP2, B072-016-IP4, B072-032-IP2,

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1. Product Overview

2. Web Configuration Interface

3. Conducting a Remote Session

4. Local Console

5. Serial Port Pinout

6. Security Certificate Installation

7. Technical Specifications

8. Video Resolution and Refresh Rates

9. Warranty & Product Registration

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Owner's Manual

NetCommander

B072-032-IP2-K, B072-032-IP4 , B072-032-IP4-K

www.tripplite.com/warranty

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Page 1 Register your product for quicker service and ultimate peace of mind. You could also win an ISOBAR6ULTRA surge protector—a $100 value! www.tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support Copyright © 2018 Tripp Lite. All rights reserved.
Page 2: Legal Notice
The content of this manual is provided for informational use only, and is subject to change without notice. It should not in and of itself be construed as a commitment by Tripp Lite, which assumes no responsibility of liability for any errors or inaccuracies that may appear in this book.
Page 3: Target Server Compatibility
1. Product Overview 1.2 Terminology The following table describes terms used in this guide. Term Definition Target Server The computer/server that is connected directly to the KVM, and which is accessed via the local console or by a Client Computer running a remote session. Client Computer A computer running a remote session, which is used to access computer/servers or devices connected to the KVM.
Page 4: System Components
• To help protect your system from sudden transient increases and decreases in electrical power, it is recommended that you plug your devices into a Tripp Lite surge protector, line conditioner, or uninterruptible power supply (UPS). • When connecting or disconnecting power to hot-pluggable power supplies, observe the following precautions:...
Page 5: Rackmounting The Netcommander Ip
1. Product Overview The NetCommander IP back panel is illustrated in the figure below. Note: The figure below shows the back panel for a B072-032-IP2/ B072-032-IP2-K and B072-032-IP4/B072-032-IP4-K, but the back panel will be functionally the same for all models, with the only difference being the number of server ports.
Page 6: Connecting The System
11. Using the power cords provided, connect the NetCommander IP to the C14 outlets on the back of the KVM, and plug them into a Tripp Lite Surge Suppressor, Power Distribution Unit (PDU), or Uninterruptible Power Supply (UPS). There are no Power On/Off switches, so plugging in the power cords will power on the KVM.
Page 7 1. Product Overview To set the IPv4 address via the local console OSD: From the local console, press the left [Shift] key twice to open the OSD. Press the [F2] key to open the Settings menu. In the Settings menu, press the [Tab] key until the DHCP field is highlighted.
Page 8 1. Product Overview To set the IP address via the Web Configuration Interface: Notes: • Before logging on the first time, verify the latest Java version (1.8 or 1.9) is installed on your computer. If the Java Runtime Environment is not installed on the client PC, a popup window similar to the one below will likely appear.
Page 9 1. Product Overview Resolving this issue will require performing the following steps for each KVM: 1. Open the Java Control Panel to the client. 2. Select the Security tab. 3. Click the Edit Site List…button. In the panel that opens, click the Add button, then enter the URL of the relevant KVM device. 4.
Page 10 1. Product Overview When logging in to the KVM from your web browser, a Security Alert message will appear stating the device’s certificate is not trusted. A prompt will ask if you want to proceed. • If working on a computer other than your own, accept this certificate for only this session by clicking the Continue to this website (not recommended) link.
Page 11 Note: The NetCommander-AXS software application is an alternative to the KVM Web Configuration Interface and can be used to manage KVM devices. Available as a free download from the Tripp Lite website, this software can be installed and run on a desktop PC.
Page 12: Troubleshooting
1. Product Overview Enter in your username and password, and press Enter. If this is the first time you are accessing the KVM, enter in the default username (admin) and password (access). The My Targets page of the Web Configuration Interface opens, showing the state of your unit, and displaying all your available Target Servers.
Page 13: Logging Into The Web Configuration Interface
2. Web Configuration Interface The NetCommander IP can be accessed in two ways; locally via the local console OSD, or remotely via the Web Configuration Interface. This section of the manual details the Web Configuration Interface, which can be used to access the computer/servers and other devices connected to the KVM, as well as to configure the KVM’s settings and accounts.
Page 14 2. Web Configuration Interface Resolving this issue will require performing the following steps for each KVM: 1. Open the Java Control Panel to the client. 2. Select the Security tab. 3. Click the Edit Site List…button. In the panel that opens, click the Add button, then enter the URL of the relevant KVM device. 4.
Page 15 2. Web Configuration Interface When logging in to the KVM from your web browser, a Security Alert message will appear stating the device’s certificate is not trusted. A prompt will ask if you want to proceed. • If working on a computer other than your own, accept this certificate for only this session by clicking the Continue to this website (not recommended) link.
Page 16 Note: The NetCommander-AXS software application is an alternative to the KVM Web Configuration Interface and can be used to manage KVM devices. Available as a free download from the Tripp Lite website, this software can be installed and run on a desktop PC.
Page 17 2. Web Configuration Interface 5. Enter in your username and password, and press Enter. If this is the first time you are accessing the KVM, enter in the default username (admin) and password (access). The My Targets page of the Web Configuration Interface opens, showing the state of your unit, and displaying all your available Target Servers.
Page 18: Web Configuration Interface Layout
2. Web Configuration Interface 2.2 Web Configuration Interface Layout The Web Configuration Interface contains the following main elements: Element Description Header Bar The Header Bar is at the very top of the screen, and displays the following: XA general Window Icon, which you can double-click on to close the Web Configuration Interface screen, or click once on to open a menu with options for restoring, moving, sizing, minimizing, maximizing, or closing the screen.
Page 19: My Targets Section
2. Web Configuration Interface 2.3 My Targets Section The My Targets section of the Web Configuration Interface is the first page that is displayed upon logging into the KVM remotely. This section is where users remotely access the connected computers/servers and serial devices. When accessing the My Targets section, only the connected computers/servers and devices that the logged-in account has access to are displayed in...
Page 20: Configuration Section
2. Web Configuration Interface The following table describes the columns found in the My Targets section Data Pane. The Server Name column displays all of the Target Servers and Serial devices that are accessible to the logged in Server Name account.
Page 21 The Device Firmware Upgrade page appears, displaying the current firmware version installed on the KVM. In the Version to upgrade with field, browse to and select the firmware upgrade file that you just downloaded from the Tripp Lite website.
Page 22 Click the Show Versions button to display the current hardware and firmware versions of the SIUs connected to the selected ports. In Upgrade File field, browse to and select the firmware upgrade file that you just downloaded from the Tripp Lite website.
Page 23 2. Web Configuration Interface 2.4.2 Backup/Restore Using the Backup/Restore function in the Configuration sections toolbar, you can back up all configuration data and restore it at a later date. To back up data: In the toolbar, click on icon. The Backup/Restore Data page appears. In the Backup to file field, click the Browse button to open up the Enter file name to backup to screen.
Page 24: Ssl Certificate
2. Web Configuration Interface To restore data: In the toolbar, click on icon. The Backup/Restore Data page appears. Click the Browse button next to the Restore data from file field, and then navigate to and select the KVM backup. Click the Restore button to restore the KVM configuration. When complete, click the OK button to exit the Web Configuration Interface and perform a KVM reboot.
Page 25 2. Web Configuration Interface When the SSL certificate has been installed, a prompt appears to let you know the installation was successful, and that the KVM will be rebooted. Click the OK button to exit the Web Configuration Interface and reboot the KVM. 2.4.4 Device The Device tab in the Configuration section allows administrators to configure the KVM’s Device ID, LAN, and SNMP settings.
Page 26: Configuring The Snmp Settings
2. Web Configuration Interface • After making any changes to the KVM’s LAN settings, click on the Save button at the top of the screen to save them. Upon clicking Save, you will be prompted to reboot the KVM to finish implementation of the new Device settings. Click Yes to proceed. Configuring the SNMP settings: This section of the Device tab allows you to configure the KVM so that notifications can be sent to a SNMP server when a LAN port or power socket fails.
Page 27: To Delete A User
2. Web Configuration Interface To edit an account: In the Users page, select an account from the list and click the Edit button. The Edit User page appears. Change the Permission and/or Access as required. Checking the Block checkbox next to the Access field blocks an account from accessing the KVM, but keeps its information stored in the KVM.
Page 28: Switch Configuration
2. Web Configuration Interface 2.4.6 Switch Configuration The Switch Configuration tab allows unique names to be assigned to each port, to help distinguish the Target Servers that are connected to them. To edit a port name: From the Configuration section, click on the Switch Configuration tab. The Switch Configuration page appears. To change the name of a port, highlight the current server name, and type a new name.
Page 29: User Targets
2. Web Configuration Interface 2.4.7 User Targets By default, administrators are allowed access to all servers. However, you must define the access rights of each user account to the following: • Target Access – To initiate a remote session for the corresponding port. • Virtual media access –...
Page 30 2. Web Configuration Interface In PDU Name, type an appropriate name for the PDU you are adding. The Type drop-down menu provides a list of PDUs that are supported by the NetCommander IP . Select your PDU from this list. Based on your selection, the number of PDU outlets is displayed in the Outlets field.
Page 31: Power Outlets
2. Web Configuration Interface 2.4.9 Power Outlets Once a PDU is added to the KVM via the Power Devices section, you need to assign a NetCommander IP Target Server port to one of the ports on a PDU to be able to Power Cycle it, or turn its power Off/On. For Target Servers with dual power supplies, you can assign multiple PDU ports to the same KVM port.
Page 32 2. Web Configuration Interface 2.4.10 Serial Ports The Serial Ports page is where you configure the settings of the serial device(s) that you have connected to the KVM. (see the Serial Pinout section in this manual for the pinout information) To configure the serial port settings: From the Configuration section, select the Serial Ports tab.
Page 33 2. Web Configuration Interface In the Account Blocking section: • In the Block after field, enter in the number of unsuccessful login attempts that will be allowed in a given time period. This time period is set in the attempts within (hr:min) field. Enter into this field the time in hours and minutes. •...
Page 34 2. Web Configuration Interface 2.4.12 Authentication The Authentication page allows you to set up remote authentication via RADIUS and/or LDAP/S server. From the Configuration section, select the Authentication tab to open this page. Enable Authentication Methods – The section at the top of the Authentication page determines which types of authentication are enabled, and what priority they take when authenticating a user.
Page 35 2. Web Configuration Interface • To add an LDAP/S server to the list, click on the Add button to bring up the Add LDAP Server screen. • Enter the IPv4, IPv6, or Host address for your LDAP/S server in the corresponding field. • Select the Port number that is used by the server.
Page 36 2. Web Configuration Interface • Search Base – The Search Base field should be populated with the location in the Active Directory in which the search is taking place. • Search Password – The Search Password field should be populated with the password for the user account that is being used to query the Active Directory.
Page 37 Authentication Sources section. To setup RADIUS authentication, make sure that the RADIUS tab in the Authentication Sources section is selected, and then follow the instructions below. Note: For RADIUS Authentication to work properly, a Tripp Lite dictionary must be installed on the RADIUS server.
Page 38: Date And Time
Access Rights Permission String section of this manual. The only difference is that it will need to contain the prefix TrippLite-KVM-ACL=, which designates the property used for it under the Tripp Lite Dictionary.
Page 39: Events Section
2. Web Configuration Interface In the New Password field, type in a new password, according to the Password Policy set in the Security page of the Configuration section (see the Security section in this manual for details). In the Confirm Password, retype the new password. Click .
Page 40: Conducting A Remote Session
3. Conducting a Remote Session A remote session allows accounts IP access to computer/servers and serial devices connected to the KVM. In a remote session, accounts can access computers/servers, power cycle or turn power to a Target Server Off/On, virtually mount an .iso file, and configure the remote session settings.
Page 41: Remote Session Toolbar
3. Conducting a Remote Session 3.2 Remote Session Toolbar The NetCommander IP provides a toolbar that allows a remote session to be manipulated. The features on the toolbar allow you to toggle between accessible ports, adjust the video settings of the remote session, align the local and remote mouse pointers, etc.. When a remote session is initiated, the toolbar is displayed briefly in the top-center of the screen, and then collapses to display only a thin bar.
Page 42 3. Conducting a Remote Session • Unmount ISO – The Unmount ISO feature disconnects an ISO virtual media file that has already been mounted. To unmount an ISO file: Click on the icon in the remote session toolbar, and choose the Unmount ISO option. A prompt appears asking you to confirm the action.
Page 43 3. Conducting a Remote Session In the Exclusivity section, check the Exclusive Session checkbox to prevent other accounts from accessing the Target Server port at the same time. By default, this checkbox is unchecked, and a remote session is initiated in Share Mode, which allows up to 5 accounts to log into a port at the same time (see the Shared Session section in this manual for details).
Page 44 3. Conducting a Remote Session To manually adjust the video settings: Click on the icon in the remote session toolbar, and choose the Advanced option. The Advanced window appears. In the Brightness & Contrast section of the Advanced screen, use the corresponding scales to adjust the brightness and contrast of the displayed image.
Page 45 3. Conducting a Remote Session 3.2.5 Keys – Clicking on the Keys icon will display a list of predefined key sequences (e.g. Ctrl + Alt + Delete) that can be performed on the Target Server. By default, performing these key sequences on the Client Computer’s keyboard sends the command to the Client Computer. Opening the Keys menu and clicking on one of the predefined commands will send it directly to the Target Server.
Page 46 3. Conducting a Remote Session To record a keyboard sequence: Open the Special Key Manager window and click the Record New Custom Key button. The Record New Custom Key macro screen appears. In the Label field, type a name for the new key sequence. Click the Start Recording button.
Page 47 3. Conducting a Remote Session 3.2.6 Mouse – Clicking on the Mouse icon allows you to select the Mouse Settings mode being used, as well as to manually adjust settings related to mouse synchronization. The following section describes the settings found via the Mouse icon and how to use them, as well as general tips for mouse synchronization and improving keyboard/mouse response time.
Page 48 3. Conducting a Remote Session To configure settings in Relative Mouse Position, OS-Specific mode: Click on the icon in the remote session toolbar, and choose the Mouse Settings option. The Mouse Settings window appears. Check the Relative Mouse Position, OS-Specific checkbox. Additional settings appear that allow you to manually configure the mouse settings according to your Target Server’s OS and mouse type.
Page 49 Advanced video settings section in this manual for details.) • If you are using non-shielded Cat5/6 cable, try using Tripp Lite N105-Series Cat5e shielded patch cable. Any noise that exists in the cabling can affect local and remote mouse alignment, and switching to shielded cabling eliminates that noise.
Page 50: Shared Session
3. Conducting a Remote Session 3.2.7 Server/Serial – Clicking on the Server/Serial icon displays a drop-down list of ports that are accessible to the currently logged-in account. Simply select a port to access it. 3.2.8 Full Screen – Clicking on the Full Screen icon (or pressing [Alt] + [Enter]) toggles full screen mode on/off. 3.2.9 Logout –...
Page 51: Local Console
4. Local Console This chapter explains how to operate the NetCommander IP via the local console. The local console allows you to access connected computer/servers, configure the KVM’s network settings, and to configure some more basic settings specific to local access. To display the OSD: From the local keyboard, press the left Shift key twice.
Page 52: Power Management
4. Local Console 4.3 Power Management As with the Web Configuration Interface, you are able to perform power management functions via the local console. The power management functions available to you are described below. Note: In order to perform power management actions on a port, it must be configured to match a power outlet of a power device that has been added to the KVM.
Page 53 4. Local Console To set the IPv4 address via the local console OSD: From the local console, press the left [Shift] key twice to open the OSD. Press the [F2] key to open the Settings menu. In the Settings menu, press the [Tab] key until the DHCP field is highlighted.
Page 54: Changing The Hotkey
4. Local Console Changing the Hotkey: By default, the hotkey combination used to open the OSD is [Shift] + [Shift]. You can change this hotkey in the F2 – SETTING menu to use any of the following. Note: The left [Shift] hotkey must be used; the right [Shift] key will not work. If you set the hotkey to [Ctrl] + [Ctrl] or [Ctrl] + [F11], the left [Ctrl] key must be used.
Page 55: Serial Port Pinout
5. Serial Port Pinout Note: When connecting a Cisco device, use Cisco rolled cable. Serial Port 1: Serial Port 2: Pin 1: RTS Pin 1: RTS Pin 2: DTR Pin 2: DTR Pin 3: TX Pin 3: TX Pin 4: GND Pin 4: GND Pin 5: GND Pin 5: GND...
Page 56 6. Security Certificate Installation Click on the Certificate error message to display the Certificate Invalid prompt. Click on the View certificates option at the bottom of the prompt to redirect to the Certificate screen.
Page 57 6. Security Certificate Installation Click on the Install Certificate button to bring up the Certificate Import Wizard, then click the Next button. Select the option to Place all certificates in the following store, then click the Browse button. Highlight the Trusted Root Certification Authorities folder.
Page 58: Java Security
6. Security Certificate Installation Java Security The following steps apply to Internet Explorer 9 and Java version 1.7.0_45, but may also be used with other Web browsers and Java versions. Note: You may need to run Internet Explorer as an Administrator to install the security certificate. Open your Web browser and login to the KVM.
Page 59 6. Security Certificate Installation In the Details tab page, click on the Copy to File button. The Certificate Export Wizard appears. Click Next, accepting the default values until you get to the File to Export page. Click the Browse button to navigate the location you want to save the certificate file, and then type a name into the File name field. Click Next to go back to the File to Export screen, where the file path will be entered.
Page 60 6. Security Certificate Installation Click the Next button, followed by the Finish button on the next page to complete export of the KVM certificate. Navigate to your computer’s Control Panel window and open the Java Control Panel. Click on the Security tab, then click the Manage Certificates button. In the Certificate type drop-down menu at the top of the screen, select the Secure Site option.
Page 61: Technical Specifications
7. Technical Specifications Specification Description Operating systems Target Server – Windows Client computer – Windows with Internet Explorer, Firefox, or Chrome browsers 1920 x 1080 Max Resolution Distance from Switch to SIUs Up to 100 ft. (30 m.) Security SSL, high grade 128-bit AES encryption Connections Ethernet –...
Page 62: Video Resolution And Refresh Rates
3-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center.

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Tripp Lite NetCommander B072-016-IP4 Owner's Manual

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