Keysight Technologies N778 B Series Getting Started Manual page 10

1 Getting Started
10
Instruments and Computers
The instrument standard support life period is five years. Application
software is supported only on computer and instrument configurations
specified at the time of installation.
Keysight Technologies Test and Measurement Support, Services and Assistance
Keysight Technologies aims to maximize the value you receive, while
minimizing your risk and problems. We strive to ensure that you get the
test and measurement capabilities you paid for and obtain the support you
need. Our extensive support resources and services can help you choose
the right Keysight products for your applications and apply them
successfully. Every instrument and system we sell has a global warranty.
Support is available for at least five years beyond the production life of the
product. Two concepts underlie Keysight's overall support policy: "Our
Promise" and "Your Advantage".
Our Promise
Our Promise means your Keysight test and measurement equipment will
meet its advertised performance and functionality. When you are choosing
new equipment, we will help you with product information, including
realistic performance specifications and practical recommendations from
experienced test engineers. When you use Keysight equipment, we can
verify that it works properly, help with product operation, and provide
basic measurement assistance for the use of specified capabilities, at no
extra cost upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Keysight offers a wide range of additional
expert test and measurement services, which you can purchase according
to your unique technical and business needs. Solve problems efficiently
and gain a competitive edge by contracting with us for calibration,
extra-cost upgrades, out-of-warranty repairs, and on-site education and
training, as well as design, system integration, project management, and
other professional engineering services. Experienced Keysight engineers
and technicians worldwide can help you maximize your productivity,
optimize the return on investment of your Keysight instruments and
systems, and obtain dependable measurement accuracy for the life of
those products.
By Internet, phone, or fax, get assistance with all your test & measurement
needs.
Keysight N778xB Getting Started Guide