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IMPORTANT SAFETY INFORMATION
REPLACEMENT PARTS
NOTE: Use only original replacement parts. This will protect your warranty coverage for parts replaced under
warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can't supply original replacement parts, call Customer Service toll
free at (877)886-5989 for referral information.
When calling Customer Service or your dealer, have ready:
•
Your name
•
Your address
•
Model and serial number of your heater
•
How heater was malfunctioning
•
Type of gas used (Propane/LP or Natural gas/NG)
•
Purchase date
•
Usually, we will ask you to return the defective part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can't supply original replacement part(s) call Customer Service
toll free at (877)886-5989 for referral information.
When calling Customer Service have ready:
•
Model number of your heater
•
The replacement part number
ACCESSORIES
Purchase these heater accessories from your local dealer. If
they can not supply these accessories, contact PRO-COM
for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with 1/8 in. NPT tap.
(see figure 1)
Optional FAN Kit
The optional fan kit, part PF06-YJLF-B fits (model # MD200TBA,
MD300TBA, MD200HBA, MD300HBA).
The fan has 3 settings ON/OFF/Auto.
Please refer to PF06-YJLF-B instructions. (see figure 2)
FLOOR MOUNTING STAND
For locating heater on the floor, away from a wall. Complete
installation instructions provided with floor
mounting stand. (see figure 3)
The floor mounting stands included with model #MD200TBA-BB,
MD200HBA-BB, MD300TBA-BB and MD300HBA-BB.
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figure 1
figure 2
figure 3
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Do you have a question about the Blue Flame and is the answer not in the manual?
Questions and answers
I have owned my ProCom MTB300TBA for more than 5 years without any problems other than cleaning the ignitor by using a compressed gas electronics duster. This is usually necessary when dust accumulates around the pilot which extinguishes the flame preventing the unit from igniting the burner. In addition to this I've noticed that the central part of the burner after lighting surges directly in front of the pilot light causes the flame to reach higher towards the top of the inside of the unit. Which didn't occur at all during the first few years of the units' winter operations. Is this behavior due to a loose connection of the coupler connection to the burner? This hasn't created any reason for concern other than wondering if the burner and the pilot need adjustment, replacement or anything else you might know of that I should have knowledge of. If a picture of the unit while in operation would be helpful, please advise. Thank you in advance for any information you can provide or inform me about which will increase the efficiency, safety and the operation of the unit. Thank you, Richard
I purchased a Procom 20,000 BTU Vent Free Propane Heater. After it was installed, it produced yellow-tipped flames, primarily when working in low mode. I contacted my propane supplier, and they sent a technician who installed a new regulator on my supply tank and adjusted the pressure between 12 to 14. It continued to produce yellow-tipped flames, and emitted an odor. I checked the air supply to the room and it has very good ventilation. The humidity level stays below 30%. I contacted ProCom customer service and described this situation, and they decided to replace the unit, which was purchased from Home Depot. I received and installed the replacement unit, and it is producing yellow-tipped flames, and an odor, exactly the same as the first unit that I purchased. Today, I had a technician from the propane company inspect the tank and regulator, and they confirmed that the pressure was between 12 to 14. The technician told me that the issue is not related to pressure, since he varied the pressure and inspected the unit during the process, and the yellow-tipped flames and odor persisted. Please advise. Sincerely, Mike Krumrine