QNAP TS-h3088XU-RP User Manual
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QNAP TS-h3088XU-RP User Manual

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TS-h3088XU-RP
User Guide
Document Version: 1
13/01/2021

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Summary of Contents for QNAP TS-h3088XU-RP

  • Page 1 TS-h3088XU-RP User Guide Document Version: 1 13/01/2021...

  • Page 2: Table Of Contents

    TS-h3088XU-RP User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-h3088XU-RP.......................... 4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................8 System Board............................9 Drive Numbering............................9 Safety Information............................10 Installation Requirements..........................11...
  • Page 3 myQNAPcloud Link.............................50 myQNAPcloud............................50 Qfinder Pro..............................50 QuTS hero..............................50 8. Notices Limited Warranty............................51 Disclaimer..............................51 GNU Public License............................51 CE Notice..............................59 FCC Notice..............................59 VCCI Notice..............................59 BSMI Notice..............................60 SJ/T 11364-2006............................60...

  • Page 4: Preface

    TS-h3088XU-RP User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    65536 snapshots, and real-time SnapSync, a disaster recovery solution that enables you to automatically back up data from one NAS to another. The TS-h3088XU-RP is ideal for I/O- intensive and latency-sensitive applications, satisfying performance demands in virtualization, data centers, and mission-critical tasks.
  • Page 6 TS-h3088XU-RP-W1270-64G Memory slots 4 x DDR4 Long-DIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.

  • Page 7: Package Contents

    • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package.

  • Page 8: Components

    TS-h3088XU-RP User Guide Item Quantity Ethernet cable 1 x Cat5e Screws for 2.5-inch drives Quick Installation Guide (QIG) Components Front Panel Component Component Drive activity LED System status LED Drive status LED LAN LED Power button Expansion unit LED 10 Gigabit Ethernet LED...

  • Page 9: Rear Panel

    TS-h3088XU-RP User Guide Rear Panel Component Component PCIe low-profile covers Drive status LED 25 Gigabit Ethernet ports Power supply unit 1 25 Gigabit Ethernet speed LED Power supply unit 2 25 Gigabit Ethernet activity LED Reset button USB 3.2 Gen 2 Type-A ports...

  • Page 10: System Board

    TS-h3088XU-RP User Guide System Board Component Component Memory slot 1 PCIe slot 1 (PCIe 3.0 x8) Note One dual-port 25GbE SFP28 network expansion card is pre- installed on PCIe slot 1. Memory slot 2 PCIe slot 2 (PCIe 3.0 x4) Memory slot 3 PCIe slot 3 (PCIe 3.0 x4)

  • Page 11: Safety Information

    TS-h3088XU-RP User Guide Rear Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 12: Installation Requirements

    TS-h3088XU-RP User Guide Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source. • Moving components: Keep your body parts away from other moving components. Installation Requirements...
  • Page 13 TS-h3088XU-RP User Guide For details, see the following topics: • Connecting SAS Expansion Units • Connecting USB Expansion Units 6. Connect the power cord and all applicable cables. 7. Power on the NAS. For details, see Front Panel. 8. Install QuTS hero.

  • Page 14: Installation And Configuration

    Important • This device only supports drives with a maximum height of 15mm. • For the list of compatible drive models, go to https://www.qnap.com/compatibility. 1. Power off the NAS. 2. Remove the drive tray. a. Pull the handle to release the tray.
  • Page 15 TS-h3088XU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.

  • Page 16: Replacing Memory Modules

    5. Power on the NAS. Replacing Memory Modules The TS-h3088XU-RP has 4 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal performance, replace memory modules in all four slots at the same time. This NAS also comes with two or four ECC memory modules.
  • Page 17 TS-h3088XU-RP User Guide Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
  • Page 18 TS-h3088XU-RP User Guide Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges. d. Carefully slide the module out of the slot. Warning • Do not touch the internal components, particularly the metal connectors.
  • Page 19 TS-h3088XU-RP User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the case cover on the rear half of the device.

  • Page 20: Replacing Expansion Cards

    • For expansion card slot numbering, see System Board. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS. c. Specify the number of bays and the specific model of your NAS.
  • Page 21 Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
  • Page 22 TS-h3088XU-RP User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the card by the edges.
  • Page 23 TS-h3088XU-RP User Guide 9. Attach the case cover. a. Place the cover on the device. b. Tighten the screws. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS.

  • Page 24: Hot-Swapping Redundant Power Supply Units

    TS-h3088XU-RP User Guide Hot-Swapping Redundant Power Supply Units Warning • Electric shock hazard. • The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components.

  • Page 25: Replacing Fans

    TS-h3088XU-RP User Guide 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the storage controller. 7. Enable alerts for PSU failures. a. Log on to QuTS hero as administrator. b. Go to Control Panel > System > Hardware > General .
  • Page 26 TS-h3088XU-RP User Guide 1. Power off the device. 2. Remove the case cover from the rear half of the device. a. Loosen the screws. b. Lift the cover off the device. 3. Remove the case cover from the front half of the device.
  • Page 27 TS-h3088XU-RP User Guide a. Lift the fan unit from the slot. b. Remove the transparent cover. c. Disconnect the power connector of each fan from the system board. 5. Remove the fan by detaching the screws. Installation and Configuration...
  • Page 28 TS-h3088XU-RP User Guide 6. Install a new fan by attaching the screws. 7. Insert the fan unit. a. Reattach the power connector of each fan to the system board. Installation and Configuration...
  • Page 29 TS-h3088XU-RP User Guide b. Attach the transparent cover. c. Insert the fan unit into the slot. 8. Attach the case cover on the front half of the device. a. Place the cover on the device. b. Slide the cover slightly toward the rear of the device.

  • Page 30: Expansion Unit Installation

    Place the cover on the device. b. Tighten the screws. Expansion Unit Installation The TS-h3088XU-RP supports SAS, SATA, and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
  • Page 31 TS-h3088XU-RP User Guide For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. Expansion Unit Description Required Accessories Model REXP-1620U-RP • Uses a SAS 12 Gbps (SFF-8644) • SAS-12G2E storage expansion card...
  • Page 32 TS-h3088XU-RP User Guide Expansion Unit Description Required Accessories Model TR-004 • Uses a USB 3.2 Gen 1 Type-C • USB 3.2 Gen 2 Type-A to Type-C interface cable • Supports SATA drives • USB 3.2 Gen 2 Type-C to Type-C...
  • Page 33 TS-h3088XU-RP User Guide Important QNAP recommends always using dual-path configuration to prevent storage downtime due to expansion unit failure or cable disconnection. Single-path configuration should be used only in a situation where it is not possible to use dual-path configuration.
  • Page 34 Replacing Expansion Cards. Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures. 3. Connect the expansion unit to the NAS.
  • Page 35 TS-h3088XU-RP User Guide Connecting to a USB 3.2 Gen 2 Type-A port on the NAS. Installation and Configuration...

  • Page 36: Rail Kits

    Rail Kits Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. The TS-h3088XU-RP is compatible with the following rail kit model: Model Compatible Rail Kit TS-h3088XU-RP RAIL-A03-57 You can find installation information in the rail kit package.

  • Page 37: Quts Hero Installation

    Key. You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can also manually download the QTS firmware from download.qnap.com.
  • Page 38 ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.

  • Page 39: Installing Quts Hero Using The Cloud Key

    1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 40 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
  • Page 41 TS-h3088XU-RP User Guide 20. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QuTS hero. 21. Click Confirm. QuTS hero is installed. 22. Optional: Click Go to NAS Management. Click Go to NAS Management to set more advanced QuTS hero configurations and settings.

  • Page 42: Basic Operations

    TS-h3088XU-RP User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off.

  • Page 43: Leds

    TS-h3088XU-RP User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.
  • Page 44 TS-h3088XU-RP User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.
  • Page 45 TS-h3088XU-RP User Guide Status Description Orange The network connection is operating. Note The LAN LED can only detect the device՚s in-built Ethernet port connections. It cannot detect network expansion cards՚ Ethernet port connection status. Flashes orange The device is being accessed from the network.

  • Page 46: Audio Alert

    TS-h3088XU-RP User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots.

  • Page 47: Nas Migration

    TS-h3088XU-RP User Guide 5. NAS Migration You can migrate data and settings from your current NAS to another NAS model with minimal disruptions by installing all the hard drives from the source NAS to the destination NAS. RAID configuration and other settings are retained on the destination NAS after migration.

  • Page 48: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.

  • Page 49: Troubleshooting

    TS-h3088XU-RP User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty.

  • Page 50: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) RAID-TP ≥ 5 Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...

  • Page 51: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system...

  • Page 52: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 53 TS-h3088XU-RP User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 54 TS-h3088XU-RP User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 55 TS-h3088XU-RP User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 56 TS-h3088XU-RP User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 57 TS-h3088XU-RP User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 58 TS-h3088XU-RP User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 59 TS-h3088XU-RP User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 60: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス...

  • Page 61: Bsmi Notice

    TS-h3088XU-RP User Guide BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在 這種情況下，使用者會被要求採取某些適當的對策。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。...

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Ts-h3088xu-rp-w1250-32gTs-h3088xu-rp-w1270-64g

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