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TS-h1290FX
User Guide
Document Version: 1
20/01/2022

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Table of Contents
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Summary of Contents for QNAP TS-h1290FX-7232P-64G

  • Page 1 TS-h1290FX User Guide Document Version: 1 20/01/2022...
  • Page 2: Table Of Contents

    TS-h1290FX User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the TS-h1290FX............................... 4 Hardware Specifications............................4 Package Contents..............................7 Components................................7 Front Panel................................7 Rear Panel................................8 System Board.................................9 Drive Numbering..............................10 Safety Information..............................10 Installation Requirements............................11 Setting Up the NAS..............................
  • Page 3 Migrating a NAS............................... 46 6. Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS.................. 47 Hot-swapping Failed Drives............................47 Recovering Unintentionally Removed Healthy Drives..................48 Support and Other Resources..........................48 7. Glossary Cloud Key.................................. 49 myQNAPcloud................................49 myQNAPcloud Link..............................49 Qfinder Pro................................49 QuTS hero.................................
  • Page 4: Preface

    TS-h1290FX User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.
  • Page 5: Product Overview

    Hardware Specifications Warning • If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
  • Page 6 TS-h1290FX-7302P-128G TS-h1290FX-7302P-256G Memory slots 8 x DDR4 Long-RDIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
  • Page 7 Operating temperature 0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Product Overview...
  • Page 8: Package Contents

    TS-h1290FX User Guide Package Contents Item Quantity TS-h1290FX Drive trays Drive tray keys Power cord Screws for 2.5-inch drives 4 x 12 = 48 screws Quick Installation Guide (QIG) Components Front Panel Component Component LCD panel USB One Touch Copy button LCD enter button Power button LCD select button...
  • Page 9: Rear Panel

    TS-h1290FX User Guide Rear Panel Component Component PCIe full-height covers USB 3.2 Gen 1 Type-A ports System fan 1 COM port Note This port is only for engineering purposes. System fan 2 Reset button Power input Kensington security slot 25 Gigabit Ethernet activity LED 2.5 Gigabit Ethernet ports (RJ45) 25 Gigabit Ethernet speed LED 2.5 Gigabit Ethernet activity LED...
  • Page 10: System Board

    TS-h1290FX User Guide System Board Component Component Memory slot 8 (Channel D, DIMM 1) Fan connector 1 Memory slot 7 (Channel C, DIMM 1) Fan connector 2 Memory slot 6 (Channel B, DIMM 1) System fan 1 Memory slot 5 (Channel A, DIMM 1) System fan 2 Memory slot 4 (Channel E, DIMM 1) PCIe slot 1 (PCIe 4.0 x16)
  • Page 11: Drive Numbering

    TS-h1290FX User Guide Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
  • Page 12: Installation Requirements

    1. Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements. 2. Install the drives. For details, see Installing 2.5-inch Solid State Drives on 2.5-inch Trays: For the list of compatible drive models, go to https://www.qnap.com/compatibility. 3. Install expansion cards. Product Overview...
  • Page 13 TS-h1290FX User Guide For details, see Installing Expansion Cards. 4. Connect the Expansion Units. • Connecting SAS Expansion Units • Connecting SATA Expansion Units • Connecting USB Expansion Units 5. Connect the power cord and all applicable cables. 6. Power on the NAS. For details, see Power Button.
  • Page 14: Installation And Configuration

    TS-h1290FX User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, expansion cards, system fans, and expansion units. Installing 2.5-inch Drives Warning •...
  • Page 15 TS-h1290FX User Guide b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the nodules on the sides of the drive are aligned with the indentations on the sides of the tray.
  • Page 16 TS-h1290FX User Guide b. Push the drive down firmly to secure it to the drive tray. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Optional: Insert the drive tray key and turn clockwise to lock the drive tray. Installation and Configuration...
  • Page 17: Replacing Memory Modules

    The TS-h1290FX has 8 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal 8-channel performance, replace memory modules in all eight slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Important QNAP recommends installing modules in groups of eight.
  • Page 18 TS-h1290FX User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Loosen the screws. b. Slide the cover back. c. Lift the cover off the device. 5.
  • Page 19 TS-h1290FX User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c.
  • Page 20: Installing Expansion Cards

    Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. Installing Expansion Cards The TS-h1290FX series supports selected expansion cards. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-h1290FX series. Warning •...
  • Page 21 TS-h1290FX User Guide • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4.
  • Page 22 TS-h1290FX User Guide 6. Optional: Attach the full-height bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the full-height bracket to the card using the same screws. Installation and Configuration...
  • Page 23 TS-h1290FX User Guide d. Verify that the bracket does not move. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. d. Optional: Attach the PCIe power connector to the expansion card. Installation and Configuration...
  • Page 24 TS-h1290FX User Guide Note Larger expansion cards may require you to attach the PCIe power connector before inserting the card into the slot. 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c.
  • Page 25: Replacing System Fans

    TS-h1290FX User Guide 11. Power on the NAS. Replacing System Fans Warning • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
  • Page 26 TS-h1290FX User Guide a. Remove the screw that secures the fan module to the chassis. b. Disconnect the fan cable from the system board. c. Carefully pull the fan module away fom the system board. 6. Install a new fan module. a.
  • Page 27 TS-h1290FX User Guide c. Attach the screws that secure the fan module to the chassis. 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...
  • Page 28: Expansion Unit Installation

    Expansion Unit Installation The TS-h1290FX supports SAS, SATA, and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion.
  • Page 29 TS-h1290FX User Guide Expansion Unit Model Description Required Accessories TL-R1220Sep-RP • Uses a SAS 12 Gbps (SFF-8644) • One of the following storage interface expansion cards: • Supports SAS/SATA HDD/SSD • QXP-820S-B3408 • QXP-1620S-B3616W • mini-SAS SFF-8644 cable • RAIL-A03-57 TR-002 •...
  • Page 30 Cards. 2. Connect the expansion units to the device using the following topology. QNAP recommends always using dual-path configuration to prevent storage downtime due to expansion unit failure or cable disconnection. Single-path configuration should be used only in a situation where it is not possible to use dual-path configuration.
  • Page 31 Installing Expansion Cards Note The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures. 3. Connect the expansion units to the NAS using the following topology.
  • Page 32: Quts Hero Installation

    Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QuTS hero Installation The TS-h1290FX uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods. Installation and Configuration...
  • Page 33: Installing Quts Hero Using Qfinder Pro

    Key. You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can also manually download the QTS firmware from https://download.qnap.com.
  • Page 34 ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.
  • Page 35: Installing Quts Hero Using The Cloud Key

    1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 36 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
  • Page 37 TS-h1290FX User Guide 21. Click Confirm. QuTS hero is installed. 22. Optional: Click Go to NAS Management. Click Go to NAS Management to set more advanced QuTS hero configurations and settings. For details, see QuTS hero User Guide. Installation and Configuration...
  • Page 38: Basic Operations

    TS-h1290FX User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds.
  • Page 39: Usb One Touch Copy Button

    This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. To configure the behavior of the button when an external device is connected to the button's USB port, install and use Hybrid Backup Sync on your QNAP operating system. For details, see the Hybrid Backup Sync documentation.
  • Page 40: Configuring Tcp/Ip Settings

    TS-h1290FX User Guide 4. Press and hold Select to view the next TCP/IP screen. Repeat this step as necessary. Configuring TCP/IP Settings You can configure the following settings for each network adapter on the device: • IP address • Subnet mask •...
  • Page 41: Viewing System Information

    TS-h1290FX User Guide The panel displays the NAS name and QuTS hero version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press Enter repeatedly until the panel displays Main Menu 3. Shared Folders. 4.
  • Page 42: Lcd Error Messages

    TS-h1290FX User Guide The Change Password screen appears. 5. Select Yes by pressing and holding Enter. The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password. • Length: 1-8 characters • Valid characters: 0-9 •...
  • Page 43 TS-h1290FX User Guide Status Description System status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
  • Page 44: Audio Alert

    TS-h1290FX User Guide Status Description Drive activity Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected. Drive status Green The drive is ready.
  • Page 45: Powering Off The Nas

    TS-h1290FX User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • The system fan is not functioning. • The fan module has been removed. • The storage pool is about to reach full capacity. • The storage pool has reached full capacity. •...
  • Page 46: Nas Migration

    NAS Migration Requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •...
  • Page 47: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.
  • Page 48: Troubleshooting

    TS-h1290FX User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1.
  • Page 49: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...
  • Page 50: Glossary

    Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system...
  • Page 51: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 52 TS-h1290FX User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 53 TS-h1290FX User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 54 TS-h1290FX User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 55 TS-h1290FX User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 56 TS-h1290FX User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 57 TS-h1290FX User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
  • Page 58 TS-h1290FX User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
  • Page 59: Ce Notice

    TS-h1290FX User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
  • Page 60: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 61 TS-h1290FX User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

This manual is also suitable for:

Ts-h1290fxTs-h1290fx-7302p-128gTs-h1290fx-7302p-256g

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