QNAP TS-h686 User Manual
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QNAP TS-h686 User Manual

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Document Version: 5
27/11/2020
TS-hx86
TS-h686
TS-h886
User Guide

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Summary of Contents for QNAP TS-h686

  • Page 1 TS-hx86 TS-h686 TS-h886 User Guide Document Version: 5 27/11/2020...

  • Page 2: Table Of Contents

    TS-hx86 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-hX86............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 7 Rear Panel..............................8 Rear Panel LEDs............................10 Right Panel............................. 11 Left Panel...............................
  • Page 3 Support and Other Resources........................57 6. Glossary myQNAPcloud............................58 myQNAPcloud Link.............................58 QuTS hero..............................58 Qfinder Pro..............................58 Cloud Key..............................58 7. Notices Limited Warranty............................59 Disclaimer..............................59 GNU Public License............................59 CE Notice..............................67 FCC Notice..............................67 VCCI Notice..............................68 BSMI Notice..............................68 SJ/T 11364-2006............................68...

  • Page 4: Preface

    TS-hx86 User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 TS-hx86 User Guide Component TS-h686-D1602-8G TS-h886-D1622-16G Flash memory 5 GB (dual-boot OS protection) Storage Drive bays • 4 x 3.5-inch SATA 6 Gbps • 6 x 3.5-inch SATA 6 Gbps • 2 x 2.5-inch SATA 6 Gbps • 2 x 2.5-inch SATA 6 Gbps Drive compatibility 3.5-inch bays:...

  • Page 7: Package Contents

    Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Note For the list of compatible drive models, go to https://www.qnap.com/compatibility. Package Contents Item Quantity TS-hX86 NAS Power cord Ethernet cables...

  • Page 8: Front Panel

    TS-hx86 User Guide Front Panel TS-h686 Component Component M.2 SSD LEDs USB 3.2 Gen 2 One Touch Copy Type-A port Power button Drive LEDs Power LED SSD LEDs USB One Touch Copy button TS-h886 Component Component LCD panel Power LED...

  • Page 9: Rear Panel

    USB 3.2 Gen 2 One Touch Copy Type-A port M.2 SSD LEDs Drive LEDs Power button SSD LEDs Rear Panel TS-h686 Component Component PCIe full-height covers USB 3.2 Gen 1 Type-A ports PSU power switch 2.5 Gigabit Ethernet ports (RJ45)
  • Page 10 TS-hx86 User Guide TS-h886 Component Component PCIe full-height covers USB 3.2 Gen 1 Type-A ports PSU power switch 2.5 Gigabit Ethernet ports (RJ45) Power input Com port Note This port is only for engineering purposes. Reset button PCIe low-profile covers Kensington security slot Product Overview...

  • Page 11: Rear Panel Leds

    TS-hx86 User Guide Rear Panel LEDs TS-h686 Component Component 2.5 Gigabit Ethernet speed LED 2.5 Gigabit Ethernet activity LED TS-h886 Component Component 2.5 Gigabit Ethernet speed LED 2.5 Gigabit Ethernet activity LED Product Overview...

  • Page 12: Right Panel

    TS-hx86 User Guide Right Panel Component Component PCIe 3.0 x8 slot Memory slot 2 Fan connector 1 Memory slot 1 Fan connector 2 M.2 SSD slot 1 Note The preinstalled CPU fan is connected to this connector. Memory slot 4 M.2 SSD slot 2 Memory slot 3 Product Overview...

  • Page 13: Left Panel

    TS-hx86 User Guide Left Panel Component Component PCIe 3.0 x8 Drive Numbering TS-h686 Drive Label Drive Type Compatible Drives A1 to A2 2.5-inch SATA • 2.5-inch SATA 6 Gbps hard disk drives • 2.5-inch SATA 6 Gbps solid-state drives Product Overview...

  • Page 14: Safety Information

    TS-hx86 User Guide Drive Label Drive Type Compatible Drives B1 to B4 3.5-inch SATA • 3.5-inch SATA 6 Gbps hard disk drives • 2.5-inch SATA 6 Gbps hard disk drives • 2.5-inch SATA 6 Gbps solid-state drives TS-h886 Drive Label Drive Type Compatible Drives A1 to A2...
  • Page 15 TS-hx86 User Guide Power • To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. • Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.

  • Page 16: Installation Requirements

    Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays • Installing 2.5-inch Solid-State Drives on 2.5-inch Trays • Installing M.2 Solid-State Drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. Product Overview...
  • Page 17 TS-hx86 User Guide 3. Optional: Install expansion cards. For details, see Installing Expansion Cards. 4. Connect the NAS to the network. 5. Optional: Connect the expansion units. For details, see Connecting USB Expansion Units. 6. Connect the power cord and all applicable cables. 7.

  • Page 18: Installation And Configuration

    TS-hx86 User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-hX86 series is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2 SSD drives.
  • Page 19 TS-hx86 User Guide b. Slide the lock down. c. Pull the handle to release the tray. d. Pull the tray out. 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. Installation and Configuration...
  • Page 20 TS-hx86 User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels to lock the drive to the tray. d.
  • Page 21 TS-hx86 User Guide b. Push the handle. c. Slide the lock up. d. Lock the tray. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. •...
  • Page 22 TS-hx86 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2.
  • Page 23 TS-hx86 User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 24 TS-hx86 User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock up. Installation and Configuration...
  • Page 25 TS-hx86 User Guide d. Lock the tray. 5. Power on the NAS. Installing 2.5-inch Solid-State Drives on 2.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. •...
  • Page 26 TS-hx86 User Guide d. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b.
  • Page 27 The TS-hX86 series has two M.2 SSD slots on the Right Panel. For a list of compatible M.2 SSDs, go to http://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 28 Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device.
  • Page 29 TS-hx86 User Guide 6. Install a heatsink on the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer. 7.
  • Page 30 TS-hx86 User Guide c. Insert the pushpin to secure the drive. Note For M.2 2110 SSDs, change the position of the pushpin first. 1. Turn the pushpin counter clockwise. 2. Pull out the pushpin, then insert the pushpin into the new position. 3.
  • Page 31 TS-hx86 User Guide c. Attach the screws. 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12.

  • Page 32: Installing Expansion Cards

    TS-hx86 User Guide Installing Expansion Cards The TS-hX86 series supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-hX86 series. Warning •...
  • Page 33 TS-hx86 User Guide 5. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. Right Panel Left Panel Installation and Configuration...
  • Page 34 Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 7. Install the expansion card.
  • Page 35 TS-hx86 User Guide Left Panel 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...

  • Page 36: Replacing Memory Modules

    For optimal quad-channel performance, replace memory modules in all four slots at the same time. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 37 TS-hx86 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2.
  • Page 38 TS-hx86 User Guide 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
  • Page 39 TS-hx86 User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c.

  • Page 40: Expansion Unit Installation

    Tighten the screws. Expansion Unit Installation The TS-hX86 series supports USB expansion units. Refer to the following table for details. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. Installation and Configuration...
  • Page 41 TS-hx86 User Guide For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. Expansion Unit Model Description Required Accessories TL-D400S • Uses a SAS 6 Gbps (SFF-8088) • 1 x SFF-8088 connector cable interface •...
  • Page 42 TS-hx86 User Guide • TR-002 • TR-004 • TR-004U • TL-D800C • TL-R1200C-RP 1. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB Type-C port on the expansion unit. b. Connect the USB cable to a USB 3.2 Gen 1 Type-A port on the NAS. 2.
  • Page 43 2. Install a host bus adapter on the PCIe slot. Note The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.

  • Page 44: Quts Hero Installation

    Go to Main Menu > Storage & Snapshots > Overview > Storage > System . c. Verify that the expansion units are listed. QuTS hero Installation The TS-hX86 series uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods. Method...
  • Page 45 ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.

  • Page 46: Installing Quts Hero Using The Cloud Key

    1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 47 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
  • Page 48 TS-hx86 User Guide 16. Click Next. The Cross-platform file transfer service screen appears. 17. Select the types of devices that you will use to access shared folders on the NAS. 18. Click Next. 19. Review the settings. 20. Click Apply. A confirmation message appears.

  • Page 49: Basic Operations

    TS-hx86 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds.

  • Page 50: Usb One Touch Copy Button

    TS-hx86 User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.

  • Page 51: Viewing Drive Information

    TS-hx86 User Guide • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1.TCP/IP. 3.

  • Page 52: Viewing System Information

    TS-hx86 User Guide The panel displays the name and capacity of the next volume. 6. Optional: Repeat step 5 as necessary. Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version.

  • Page 53: Leds

    TS-hx86 User Guide System Message Description Network Lost LAN 1 and LAN 2 disconnected in failover or load- balancing mode. LAN [number] Lost LAN [number] has disconnected. HDD Failure Drive has failed. Vol [number] Full Volume is full. HDD Ejected Drive has ejected.
  • Page 54 TS-hx86 User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...

  • Page 55: Audio Alert

    TS-hx86 User Guide Status Description M.2 Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected. M.2 Drive Status Green The drive is ready.
  • Page 56 TS-hx86 User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning. • The storage pool is about to reach full capacity. • The storage pool has reached full capacity. • The drives are in degraded mode. •...

  • Page 57: Troubleshooting

    TS-hx86 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1.

  • Page 58: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) RAID-TP ≥ 5 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Compatibility List https://www.qnap.com/compatibility/ NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...

  • Page 59: Glossary

    Enables you to access the NAS over the internet without configuring complex port forwarding settings QuTS hero QNAP NAS operating system featuring ZFS file system Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network Cloud Key Unique 8-digit code assigned to each NAS device Glossary...

  • Page 60: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 61 TS-hx86 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 62 TS-hx86 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 63 TS-hx86 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 64 TS-hx86 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 65 TS-hx86 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 66 TS-hx86 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 67 TS-hx86 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 68: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 69: Vcci Notice

    TS-hx86 User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在...
  • Page 70 TS-hx86 User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

This manual is also suitable for:

Ts-h 86 seriesTs-h886Ts-h686-d1602-8gS-h886-d1622-16g

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