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Related Manuals for QNAP TS-h987XU-RP
Summary of Contents for QNAP TS-h987XU-RP
- Page 1 TS-h987XU-RP User Guide Document Version: 4 11/11/2022...
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Page 2: Table Of Contents
TS-h987XU-RP User Guide Contents 1. Product Overview About TS-h987XU-RP..............................3 Hardware Specifications............................3 Package Contents..............................6 Components................................6 Front Panel................................6 Rear Panel................................7 System Board.................................7 Drive Numbering..............................8 Network Port Numbering.............................8 USB Port Numbering............................9 Safety Information..............................9 Installation Requirements............................10 Setting Up the NAS..............................10 2. - Page 3 Qfinder Pro................................51 QuTS hero................................. 51 7. Notices Limited Warranty..............................52 Disclaimer................................. 52 Copyright and Trademarks............................. 52 GNU Public License..............................53 CE Notice...................................60 UKCA Notice................................60 FCC Notice.................................60 VCCI Notice................................61 BSMI Notice................................61 SJ/T 11364-2006................................62...
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Page 4: Product Overview
This chapter provides basic information about the QNAP device. About TS-h987XU-RP The TS-h987XU-RP is powered by the Intel® Xeon® E-2344 quad-core processor, supports up to 128 GB DDR4 ECC memory, and provides an HDD/SSD hybrid storage architecture that delivers reliable server- grade performance. - Page 5 TS-h987XU-RP Memory slots 4 x UDIMM DDR4 Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
- Page 6 TS-h987XU-RP User Guide Component TS-h987XU-RP Hot-swapping 3.5-inch drive bays: 1-4 Network 2.5 Gigabit network interface 2 x 2.5 GbE (RJ45) Note The 2.5 Gigabit Ethernet RJ45 ports support the following network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mbps, and 10 Mbps.
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Page 7: Package Contents
TS-h987XU-RP User Guide Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-h987XU-RP Drive trays • 2.5-inch drive trays: 5 • 3.5-inch drive trays: 4 Power cord Screws for 2.5-inch drives 32 screws Screws for 3.5-inch drives... -
Page 8: Rear Panel
TS-h987XU-RP User Guide Rear Panel Component Component 10GBASE-T ports (RJ45) Console port Note This port is only for engineering purposes. 10 Gigabit Ethernet speed LEDs USB 3.2 Gen 2 Type-A ports 10 Gigabit Ethernet activity LEDs PCIe low-profile flat cover 2.5 Gigabit Ethernet ports (RJ45) -
Page 9: Drive Numbering
TS-h987XU-RP User Guide Component Component PCIe Gen 4.0 x8 slot Memory slot 2 (Channel A, DIMM 2, blue) System fans Memory slot 3 (Channel B, DIMM 1, black) Memory slot 1 (Channel A, DIMM 1, black) Memory slot 4 (Channel B, DIMM 2, blue) Drive Numbering 2.5-inch Drive Bays... -
Page 10: Usb Port Numbering
TS-h987XU-RP User Guide USB Port Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 11: Installation Requirements
TS-h987XU-RP User Guide • If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention. • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type. - Page 12 TS-h987XU-RP User Guide For details, see Installation Requirements. 2. Optional: Replace or install additional memory modules. For details, see Replacing Memory Modules. 3. Optional: Install expansion cards. For details, see Installing Expansion Cards. 4. Optional: Connect expansion units. For details, see Expansion Unit Installation.
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Page 13: Installation And Configuration
Drive Installation The TS-h987XU-RP is compatible with 3.5-inch hard drives and 2.5-inch solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. - Page 14 Push the handle. 5. Power on the NAS. Installing 2.5-inch Solid-State Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
- Page 15 TS-h987XU-RP User Guide 2. Remove the drive tray. a. Pull the handle to release the tray. b. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
- Page 16 TS-h987XU-RP User Guide 5. Power on the NAS. Installing 2.5-inch Solid-State Drives on 2.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
- Page 17 TS-h987XU-RP User Guide 3. Remove the drive tray. a. Remove the screw that secures the tray to the chassis. b. Pull the tray out. 4. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
- Page 18 TS-h987XU-RP User Guide 5. Load the tray into the bay. a. Insert the tray into the bay. b. Attach the screw that secures the drive tray to the chassis. 6. Attach the top cover. a. Place the top cover on the NAS.
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Page 19: Replacing Memory Modules
The NAS has four memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. - Page 20 TS-h987XU-RP User Guide • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2. Disconnect the power cords from the electrical outlet. 3. Disconnect all cables and external attachments.
- Page 21 TS-h987XU-RP User Guide 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place.
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Page 22: Installing Expansion Cards
Check the value for Total memory. Installing Expansion Cards The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models. - Page 23 TS-h987XU-RP User Guide Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
- Page 24 TS-h987XU-RP User Guide 7. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 8. Install the expansion card. a. Insert the card into the PCIe slot on the bracket.
- Page 25 TS-h987XU-RP User Guide 9. Insert the PCIe bracket. a. Insert the PCIe connector on the bracket into the PCIe slot on the system board. b. Attach the screws that secure the bracket to the chassis. 10. Attach the top cover.
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Page 26: Hot-Swapping Redundant Power Supplies
TS-h987XU-RP User Guide 11. Connect all cables and external attachments. 12. Connect the power cords to the electrical outlet. 13. Power on the device. Hot-Swapping Redundant Power Supplies NAS devices with redundant power supply units (PSUs) support hot-swapping. Warning Electric shock hazard. -
Page 27: Replacing System Fans
TS-h987XU-RP User Guide 3. Insert the new PSU. 4. Connect the power cord to the PSU and the electrical outlet. Replacing System Fans Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. - Page 28 TS-h987XU-RP User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
- Page 29 TS-h987XU-RP User Guide b. Disconnect the power connectors of all fans from the system board. 6. Remove the fan. a. Remove the screws that secure the fan to the fan unit. Installation and Configuration...
- Page 30 TS-h987XU-RP User Guide 7. Install a new fan. a. Align the fan to the screw holes on the fan unit. b. Attach the screws that secure the fan to the fan unit. 8. Insert the fan unit into the chassis.
- Page 31 TS-h987XU-RP User Guide b. Insert the fan unit. 9. Attach the top cover. a. Place the cover on the NAS. b. Attach the screws that secure the top cover to the chassis. Installation and Configuration...
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Page 32: Installing Handles
TS-h987XU-RP User Guide 10. Connect all cables and external attachments. 11. Connect the power cords to the electrical outlet. 12. Power on the NAS. Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS- h987XU-RP require manual installation. - Page 33 TS-h987XU-RP User Guide 3. Install the angle bracket on the device. a. Align the holes on the angle bracket with the holes on the chassis. Note Ensure that the handle faces the same direction as the front panel. b. Attach the screws to lock the angle bracket to the chassis..
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Page 34: Rail Kits
You can find installation information in the rail kit package. Expansion Unit Installation The TS-h987XU-RP supports SAS, SATA JBOD, and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. - Page 35 TS-h987XU-RP User Guide Expansion Unit Model Description Required Accessories TL-D800C • Uses a USB 3.2 Gen 2 Type-C interface • USB 3.2 Gen 2 Type-A to Type- C cable • Supports SATA HDD/SSD TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C interface •...
- Page 36 Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. Connecting SATA JBOD Expansion Units The TS-h987XU-RP series supports connecting one SATA JBOD expansion unit. For required accessories details, see Expansion Unit Installation.
- Page 37 Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion unit is listed. Connecting USB Expansion Units To connect the TS-h987XU-RP to USB expansion units, a USB Type-A to USB Type-C cable is required. For required accessories details, see Expansion Unit Installation.
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Page 38: Quts Hero Installation
You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can also manually download the QTS firmware from https://download.qnap.com. -
Page 39: Initializing Quts Hero Using Qfinder Pro
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. - Page 40 ASCII characters. 9. Click Next. 10. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 11. Click Next. The Configure the network settings screen appears.
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Page 41: Initializing Quts Hero Using The Cloud Installation Website
After the initialization, you can click Go to NAS Management to start using QuTS hero and configuring other settings. Initializing QuTS hero Using the Cloud Installation Website You can initialize QuTS hero on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QuTS hero deletes all data on the drives. - Page 42 TS-h987XU-RP User Guide The wizard downloads the latest available version, and then the NAS restarts after the download is complete. If a newer version is not available, the wizard automatically displays the Smart Installation Guide. • To install the out-of-the-box version, click Skip.
- Page 43 TS-h987XU-RP User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears. 15. Select Obtain an IP address automatically (DHCP).
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Page 44: Basic Operations
TS-h987XU-RP User Guide 3. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. -
Page 45: Leds
TS-h987XU-RP User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host. - Page 46 TS-h987XU-RP User Guide Drive LED Status Description Flashes red Data is being accessed, and during the process a drive read/write error occurred. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected.
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Page 47: Audio Alerts
TS-h987XU-RP User Guide Audio Alerts Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots. -
Page 48: Nas Migration
NAS Migration Requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •... -
Page 49: Migrating A Nas
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. -
Page 50: Troubleshooting
TS-h987XU-RP User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. -
Page 51: Recovering Unintentionally Removed Healthy Drives
Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration... -
Page 52: Glossary
Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system... -
Page 53: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. -
Page 54: Gnu Public License
TS-h987XU-RP User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. - Page 55 TS-h987XU-RP User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
- Page 56 TS-h987XU-RP User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you.
- Page 57 TS-h987XU-RP User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution...
- Page 58 TS-h987XU-RP User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
- Page 59 TS-h987XU-RP User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright...
- Page 60 TS-h987XU-RP User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid.
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Page 61: Ce Notice
TS-h987XU-RP User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. -
Page 62: Vcci Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス... -
Page 63: Sj/T 11364-2006
TS-h987XU-RP User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...