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Customer's right
Customer is entitled to free warranty services for 2 years from the date of purchase. However, if service
is required due to force majeure or customer's misusage, service shall be charged even if it is within the
warranty period.
Chargeable Services
(Customer's Responsibility)
Any service due to one of the followings shall be charged even within the warranty period.
1.Malfunction caused by infiltrated foreign substances
(water, drink, coffee, toys and etc.)
2.Malfunction or breakage caused by putting or dropping heavy object onto the product
3.Damage or distortion of exterior by organic solvent such as thinner and benzene
4.Malfunction caused by using other parts not supplied by Health-One Co.,Ltd.
5.Malfunction caused by using excessive voltage
6.Loss of parts or damage caused by disassembling attempted by the customer
7.Malfunction caused by repair or modification by the person not employed
by Health-One Co.,Ltd.
8.Malfunction caused by force majeure
(by lightening, fire, storm, flood, gas, sea water,
earthquake and etc.)
9.Malfunction caused by not following the "Safety Instruction" in the user's manual
10.Other malfunction caused by customer's misuse
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