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appears in red on the screen followed by [END].
- The indicated card is full. Delete recordings (A 138) to free some space or replace the card.
Even after stopping recording, the access indicator stays illuminated in red.
- The clip is being recorded on the card. This is not a malfunction.
b
appears in yellow on the screen.
- The camera's internal temperature has reached a predetermined level. You can continue using the camera.
b
appears in red on the screen.
- The camera's internal temperature has reached a higher level. Turn off the camera and wait until the temperature has
decreased.
`
appears in red on the screen.
- The cooling fan may not be working properly. The camera will automatically turn off after a few minutes. Consult a
Canon Service Center.
The ND filter indicator appears in red or as [- -] on the screen, and the ND filter indicators on the RC-V100 Remote
Controller are flashing.
- The ND filter mechanism may not be working properly. Consult a Canon Service Center.
Picture and Sound
There is no picture from an external monitor.
- Make sure the cable connecting the camera to the monitor is correctly connected on both sides.
- Check that the correct video input is selected on the external monitor.
There is no picture or sound from an external monitor connected to the SDI OUT terminal
B
-
> [
System Setup] > [SDI Output] is set to [Off].
- Check that the settings of the external monitor/recorder match the configuration of the output signal selected on the
camera (A 139).
- Check that the external monitor's settings match the configuration of the output signal selected on the camera
(A 139).
- Replace the cable.
There is no picture or sound from an external monitor/recorder connected to the HDMI OUT terminal
- Disconnect the HDMI cable and then restore the connection or turn the camera off and then on again.
- Check that the settings of the external monitor/recorder match the configuration of the output signal selected on the
camera (A 139).
- Replace the HDMI cable.
An assistance display (peaking/zebra pattern/video scope/onscreen markers/false color/magnification/B&W image/
LUT/view assistance) does not appear or is not applied on the screen.
- These assistance displays have separate settings that allow you to turn the display on/off on individual monitoring
devices/video outputs. Check the settings to see that the desired function is enabled on the desired monitor/video
output.
- Onscreen displays output has not been enabled. Activate the output of the camera's onscreen displays (
Screen displays turn on and off repeatedly.
- The battery pack is depleted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camera does not operate properly.
- Remove all the cards and disconnect the power source. After a moment, reconnect the power and reinsert the cards.
If the problem still persists, use the
camera's settings to default values, except for the hour meter.
Video noise appears on screen.
- Keep a distance between the camera and devices that emit strong electromagnetic fields such as near powerful
magnets and motors, MRI machines or high-voltage power lines.
B
>
[
System Setup] > [Reset] > [All Settings] function. This resets all the
Troubleshooting
209
A
145).
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