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8 Troubleshooting and Repair
Warning!
Cleaning
Information of material
and defect
Packaging
Instruments
30
8.3 Replacing spare parts
Spare parts may only be replaced by authorised and trained personnel!
Warning!
The cables to the separate housing may have voltages which are dangerous when
touched (cables for power supply and cables to switching devices).
Before replacing it is therefore necessary to:
– Switch off all power to the instrument
– Secure against switching on
– Check that no power is switched on to the instrument
– Ground and short-circuit all cabling
– Wait 15 minutes before opening the separate housing
8.4 Checking
After replacing spare parts the instrument must then undergo an individual test
by authorised personnel.
8.5 Returning the unit for repair
Should an instrument need to be sent to Endress+Hauser, please note the following:
Remove all traces of product.
This is particularly important if the product can impair health, e.g. is corrosive,
poisonous, carcinogenic, radioactive, etc.
If the last traces of dangerous products cannot be removed, e.g. product has
penetrated into fissures or diffused into plastic parts, we kindly ask you not to send
the transmitter for repair.
Please enclose with the instrument:
– an exact description of the application for which it was used
– a description of the properties of the material
– a short description of the fault.
This information helps us to diagnose the error and therefore reduce your costs.
Thank you for your co-operation.
8.6 Disposal
All sales and transportation packaging used by Endress+Hauser complies with the
German packaging regulations covering its re-use and recycling.
For a small charge, Endress+Hauser will accept all instruments originally produced
by its product centers for recycling as specified by German regulations on the
disposal of electronic waste.
Before returning, please carefully remove any residue from the sensors if the material
is dangerous to health. Delivery, carriage paid, to Endress+Hauser, Hauptstraße 1,
79689 Maulburg, Germany.
FTM 30 DR, FTM 31 DR, FTM 32 DR
Endress+Hauser
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