Winmate M-Series User Manual

Winmate M-Series User Manual

12”/15”/17”/19”/ 21.5”/23.8” p-cap touchscreen intel core i5-7200u 2.5 ghz, up to 3.1 ghz
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M-Series HMI
12"/15"/17"/19"/ 21.5"/23.8" P-CAP touchscreen
Intel® Core ™ i5-7200U 2.5 GHz, up to 3.1 GHz
Multifunctional
Model No.: R12IKWS-MHM2
R15IKWS-MHC3
R17IKWS-MHM1
R19IKWS-MHA1
W22IKWS-MHA3
W24IKWS-MHA2
W24IKWS-MHL2
User Manual
Version 1.1
Document Part Number: 9152111I102E

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Summary of Contents for Winmate M-Series

  • Page 1 M-Series HMI 12”/15”/17”/19”/ 21.5”/23.8” P-CAP touchscreen Intel® Core ™ i5-7200U 2.5 GHz, up to 3.1 GHz Multifunctional Model No.: R12IKWS-MHM2 R15IKWS-MHC3 R17IKWS-MHM1 R19IKWS-MHA1 W22IKWS-MHA3 W24IKWS-MHA2 W24IKWS-MHL2 User Manual Version 1.1 Document Part Number: 9152111I102E...
  • Page 2: Table Of Contents

    USER MANUAL CONTENTS CONTENTS PREFACE ........................- 4 - ABOUT THIS USER MANUAL ..................- 11 - CHAPTER 1: INTRODUCTION ..................- 13 - 1.1 Product Features ................... - 13 - 1.2 Package Contents ..................- 14 - 1.3 I/O Layout ...................... - 15 - 1.4 Power Button ....................
  • Page 3 USER MANUAL CONTENTS 3.1 Operating System ..................- 33 - 3.2 Multi-Touch ....................- 34 - 3.3 Adjusting Display Brightness................- 35 - CHAPTER 4: AMI UEFI BIOS SETUP ................- 37 - 4.1 When and How to Use BIOS Setup ............... - 37 - 4.2 BIOS Functions ....................
  • Page 4: Preface

    USER MANUAL PREFACE PREFACE Copyright Notice No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners.
  • Page 5 USER MANUAL PREFACE Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
  • Page 6 USER MANUAL PREFACE Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory. NOTE: A note is used to emphasize helpful information IMPORTANT:...
  • Page 7 USER MANUAL PREFACE Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
  • Page 8 USER MANUAL PREFACE Safety Precautions For your safety carefully read all the safety instructions before using the device. Keep this user manual for future reference.  Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. ...
  • Page 9 USER MANUAL PREFACE CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
  • Page 10 USER MANUAL PREFACE Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference.  This device must accept any interference received including ...
  • Page 11: About This User Manual

     M-Series HMI User Manual – contains detailed description on how to use the HMI, its components and features.  M-Series HMI Quick Start Guide - describes how to get the HMI device up and running. NOTE:...
  • Page 12: Chapter 1: Introduction

    USER MANUAL CHAPTER 1 INTRODUCTION INTRODUCTION This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the HMI device in the packing list. Mechanical dimensions and drawings included in this chapter. - 12 -...
  • Page 13: Product Features

    CHAPTER 1 INTRODUCTION CHAPTER 1: INTRODUCTION Thank you for purchasing Winmate® M-Series HMI. M-Series HMI is designed to provide versatile and cost-effective solution for your industrial needs. P-CAP multi-touch screen equipped with industrial motherboard offers various input/ output connectors. Intel® Core ™ i5-7200U processor onboard with fanless cooling system assures steady performance and silent functioning.
  • Page 14: Package Contents

    USER MANUAL CHAPTER 1 INTRODUCTION 1.2 Package Contents Carefully remove the box and unpack your HMI device. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. Standard factory shipment list: Mounting Clips &...
  • Page 15: I/O Layout

     USB 2.0 x 4  Giga LAN x 2  COM x 2  3G with SIM x 1  USB 3.0 x 2 1.4 Power Button M-Series HMI has a Power On/ Off button on the front side. - 15 -...
  • Page 16: Reset Button

    USER MANUAL CHAPTER 1 INTRODUCTION 1.5 Reset Button M-Series HMI has a Reset Button located on the front side. Press reset button to reboot the computer forcibly. 1.6 LED Indicator M-Series HMI provides one HDD LED indicator for status monitoring.
  • Page 17: Dimensions 12

    USER MANUAL CHAPTER 1 INTRODUCTION 1.7 Dimensions This section contains mechanical drawing of the HMI devices. Notice that this is a simplified drawing and some components are not marked in detail. 1.7.1 Dimensions 12” Unit: mm - 17 -...
  • Page 18: Dimensions 17

    USER MANUAL CHAPTER 1 INTRODUCTION 1.7.2 Dimensions 15” Unit: mm - 18 -...
  • Page 19: Dimensions 19

    USER MANUAL CHAPTER 1 INTRODUCTION 1.7.3 Dimensions 17” Unit: mm - 19 -...
  • Page 20: Dimensions 21.5

    USER MANUAL CHAPTER 1 INTRODUCTION 1.7.4 Dimensions 19” Unit: mm - 20 -...
  • Page 21: Dimensions 23.8

    USER MANUAL CHAPTER 1 INTRODUCTION 1.7.5 Dimensions 21.5” Unit: mm - 21 -...
  • Page 22 USER MANUAL CHAPTER 1 INTRODUCTION 1.7.6 Dimensions 23.8” Unit: mm - 22 -...
  • Page 23: Chapter 2: Getting Started

    USER MANUAL CHAPTER 2 GETTING STARTED GETTING STARTED This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. - 23 -...
  • Page 24: Powering On

    USER MANUAL CHAPTER 2 GETTING STARTED CHAPTER 2: GETTING STARTED This chapter provides information on how to connect the HMI device to the source of power, connector pinouts and the guideline to turn on/off the HMI device. 2.1 Powering On This section explains how to power on the HMI device.
  • Page 25: Power Considerations

    USER MANUAL CHAPTER 2 GETTING STARTED 2.1.2 Power Considerations HMI device operates on external DC power. Use the AC adapter included in the package. CAUTION/ATTENTION Use only the AC adapter included in your package (Rating: Output 12V/6.6A). Using other AC adapters may damage the device.
  • Page 26 USER MANUAL CHAPTER 2 GETTING STARTED 2.1.3.2 Connecting to DC Power Source To connect the HMI to DC power source: 1. Insert the exposed wires of the DC Power Cable to the appropriate connectors on the terminal block plug. 2. Plug the terminal block plug firmly to the DC IN Jack. 3.
  • Page 27: Connector Description

    GETTING STARTED 2.2 Connector Description This section includes I/O side connectors and its pinouts. 2.2.1 Isolated DC in Connector M-Series HMI has a 3pin terminal block that accepts 9~29V DC input. Minimum Voltage 9V Maximum Voltage 29V Voltage 2.2.2 Mic In, Line In and Line Out...
  • Page 28: Usb 3.0 Connector

    USER MANUAL CHAPTER 2 GETTING STARTED 2.2.4 USB 3.0 Connector The I M-Series HMI has four USB 3.0 connectors. Use USB3.0 connectors to connect external devices such as mouse or keyboard to the device. Pin № Pin № Signal Name...
  • Page 29: Hdmi Output Connector

    TMDS_DATA0+ TMDS_DATA0- TMDS_CLOCK+ TMDS_CLOCK- DDC_CLOCK DDC_DATA Hot Plug Detect 2.2.7 Giga LAN Connector The M-Series HMI equipped with one RJ45 10/100/1000 Mbps Ethernet interface for connecting to the internet. Pin № Pin № Signal Name Signal Name TX1+ TX1- TX2+...
  • Page 30: Turning On And Off

    USER MANUAL CHAPTER 2 GETTING STARTED 2.3 Turning On and Off The unit is configured to Power ON when the HMI device is connected to the power source. Press the Power button to restart the machine when the unit has been shut down. If the system hangs, press the Reset button (beside the power button) to restart the device.
  • Page 31: Configuring Serial Port Settings

    USER MANUAL CHAPTER 2 GETTING STARTED 2.4 Configuring Serial Port Settings Serial Port can be configured for RS-232, RS-422 or RS-485. Jumpers are located on the motherboard. You need to open the housing in order to access the jumpers. CAUTION/ ATTENTION It is recommended to use factory jumper settings.
  • Page 32: Chapter 3: Operating The Device

    USER MANUAL CHAPTER 3 OPERATING THE DEVICE OPERATING THE DEVICE This chapter provides detailed information on how to operate the device. If you have been using touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. - 32 -...
  • Page 33: Operating System

    In this chapter you will find instructions on how to use multi-touch on the Windows-based HMI device. 3.1 Operating System M-series HMI support Windows 10 IoT Enterprise operating system. IMPORTANT: The device is shipped with the OS System according to your order.
  • Page 34: Multi-Touch

    USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.2 Multi-Touch The touchpad supports the core gestures for Windows. Gesture Windows Gesture Action Action Usage Tap/ Click / Click or double- Double-tap Double-click click Panning with Scrolling Drag one or two Inertia fingers up and down Selection/Drag...
  • Page 35: Adjusting Display Brightness

    USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.3 Adjusting Display Brightness 1. In the Windows 10 IoT Enterprise, user can adjust the resolution or adjust brightness. All this functions are managed in the control panel. 2. Tap Start > Control Panel > Appearance and Personalization > Display>...
  • Page 36: Chapter 4: Ami Uefi Bios Setup

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP AMI UEFI BIOS SETUP BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu. - 36 -...
  • Page 37: When And How To Use Bios Setup

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP CHAPTER 4: AMI UEFI BIOS SETUP BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu. 4.1 When and How to Use BIOS Setup To enter the BIOS setup, you need to connect an external USB keyboard, press <Del>...
  • Page 38: Bios Functions

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2 BIOS Functions BIOS Navigation Keys BIOS navigation keys for keyboard control are listed below. The following keys are enabled during POST: Function Enters the BIOS setup menu. Display the boot menu. Lists all bootable devices that are connected to the system.
  • Page 39: Main Menu

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.1 Main Menu When you enter BIOS setup, the first menu that appears on the screen is the main menu.It contains the system information including BIOS version, processor RC version, system language, time, and date. Immediately after the [DEL] key is pressed during startup, the main BIOS setup menu appears.
  • Page 40: Advanced Menu

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2 Advanced Menu The advanced menu also uses to set configuration of the CPU and other system devices. There are sub menus on the left frame of the screen. IMPORTANT: Handle advanced BIOS settings page with caution. Any changes can affect the operation of your computer.
  • Page 41 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Setting Description Setting Option Effect Intel ® I211 Configure Gigabit Gigabit Network device Enter Opens submenu Connection parameters Configures Trusted Trusted Enter Opens submenu Computing Computing settings Configures ACPI ACPI Settings Enter Opens submenu Settings...
  • Page 42 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.1 CPU Configuration CPU Configuration allows you to change CPU settings. Use key arrows to navigate through the menu. Setting BIOS Setting Description Effect Option Hyper-threading is a function in processors that Enable/ Enables or Disables Hyper-threading...
  • Page 43 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP instructions or as viruses storage of data. Enables a CPU to act as if you have several independent Intel computers, in order Enable/ Enable or disable Virtualization to enable several Disable this function Technology operating systems to run at the same...
  • Page 44 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.2 Trusted Computing BIOS Setting Description Setting Option Effect Enable or disable BIOS support for security device. O.S. will not Security Device show Security Enabled/ Enable or disable Support Device. TCG EFI Disabled this function.
  • Page 45 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.3 ACPI Settings BIOS Setting Description Setting Option Effect Enable or Enable ACPI Enable or disable BIOS Enabled/ Auto disable this ACPI Auto Disabled Configuration function Configuration To enable or Enable or Enable Enabled/ disable...
  • Page 46 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.4 F81866 Super IO Configuration BIOS Setting Description Setting Option Effect Set Parameters of Serial Ports. User can Enabled/ Enable/Disable Enable or disable Disabled Serial Port 1,2 the serial port Serial Port Configuration and select (COM)
  • Page 47 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.5 Hardware Monitor You can check PC Health Status parameters such as system temperature, fan speed etc. - 47 -...
  • Page 48 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.6 RTC Wake Settings BIOS Setting Description Setting Option Effect Enable or Configure wake disable this from full function. When Wake system Enabled/ shutdown and enabled, the from S5 Disabled boot mode (S5) system will wake system setting on full shutdown...
  • Page 49 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.7 SATA Configuration BIOS Setting Description Setting Option Effect Allows users to Enable or SATA enable or disable Enabled/ disable this Controller(s) the SATA Disabled function controller(s). Allows users to Work in AHCI SATA Mode select mode of AHCI...
  • Page 50 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.2.8 CSM Configuration Compatability Support Module Configuration. BIOS Description Setting Effect Setting Option The Compatibility Support Enabled/ Enable or disable Support Module (CSM) is a Disabled the Compatibility component of the UEFI Support Module firmware that provides legacy BIOS compatibility...
  • Page 51 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 3.2.2.9 USB Configuration - 51 -...
  • Page 52 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Setting Description Setting Effect Option Auto Disable legacy support if no USB devices are connected User can enable Legacy USB Disable Will keep USB or disable USB Support devices available port. only for EFI applications.
  • Page 53: Chipset Menu

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.3 Chipset Menu BIOS Setting Description Setting Option Effect System Agent System Agent (SA) Enter Opens submenu (SA) Parameters Configuration PCH-IO PCH Parameters Enter Opens submenu Configuration - 53 -...
  • Page 54 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.3.1 System Agent (SA) Configuration BIOS Setting Description Setting Option Effect VT-d can help end users improve security and reliability of Enables or the systems and VT-d Enable/Disable disables this also improve function performance of I/O devices in...
  • Page 55 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.3.1.1 Graphics Configuration BIOS Setting Description Setting Effect Option Graphics turbo Set up the value of Graphics Turbo IMON current 14~31 Graphics turbo IMON Current values supported IMON current 14~31 Configures Set up internal Internal Graphics Internal Graphics Auto...
  • Page 56 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.3.2 PCI Configuration BIOS Setting Description Setting Option Effect Configures PCI PCI Express Express Enter Opens submenu Configuration parameters Configures USB Enter Opens submenu Configuration parameters Configures PCH Enables or PCH LAN LAN Controller Enable/Disable disables this...
  • Page 57 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.3.2.1 PCI Express Configuration BIOS Setting Description Setting Option Effect The control of Active State Power Enables or DMI Link ASPM Enable/ Management on disables this Control Disable both NB side and function SB side of the DMI Link.
  • Page 58 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP PCI Express Root - 58 -...
  • Page 59 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Setting Description Setting Option Effect The control of Enables or PCI Express Root Enable/ PCI Express Root disables this Port 1 Disable Port function Configures ASPM Enables or Enable/ ASPM Support Support disables this Disable...
  • Page 60 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Setting Description Setting Option Effect Allows user to Enables or Enable/ USB Precondition enable or disable disables this Disable USB Precondition function USB Ports Per- Control each of Enables or Enable/ Port Disable the USB ports disables this...
  • Page 61: Security Menu

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.4 Security Menu This section allows you to configure and improve your system and allows you to set up some system features according to your preference. BIOS Setting Description Setting Effect Option Administrator Displays whether or Enter...
  • Page 62 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.4.1 Security Boot Menu BIOS Setting Description Setting Effect Option Secure Boot Secure Boot is a Enable/ Enables or feature designed Disable disables this to prevent function malicious software and unauthorized media from loading during the boot process.
  • Page 63 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP Key Management - 63 -...
  • Page 64: Boot Menu

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.5 Boot Menu - 64 -...
  • Page 65 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Setting Description Setting Option Effect Setup Prompt Allows user to Enter Set the prompt Timeout configure the timeout number of seconds to stay in BIOS setup prompt screen. Boot NumLock Enables or Remains On State disables...
  • Page 66: Save&Exit

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.2.6 Save&Exit - 66 -...
  • Page 67 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP BIOS Description Setting Effect Setting Option Save This saves the <YES> Save changes Changes and changes to the CMOS Exit and exits the BIOS Setup program. Discard This exits the BIOS <YES> Saves the changes Changes and Setup without saving...
  • Page 68: Using Recovery Wizard To Restore Computer

    USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP 4.3 Using Recovery Wizard to Restore Computer NOTE: Before starting the recovery process, make sure to backup all user data. The data will be lost after the recovery process. To enable quick one-key recovery procedure: ...
  • Page 69 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP A warning message about data loss will show up. Make sure the data is backed up before recovery, and click Yes to continue. Wait the recovery process to complete. During the recovery process, a command prompt will show up to indicate the percent of recovery process complete.
  • Page 70: How To Enable Watchdog

    To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on Watchdog in “Watchdog Guide” that you can download from Winmate Download Center or File Share. Refer to the User Manual for more details. To enable watchdog in Watchdog AP follow the instructions below: 1.
  • Page 71 USER MANUAL CHAPTER 4 AMI UEFI BIOS SETUP Example: Every 10 min watchdog will monitor the system, in case any error occurs the system will restart automatically when the countdown time reaches 0. Every 9 min watchdog timer will be reset to 10 min.
  • Page 72: Chapter 5: Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION DRIVER INSTALLATION This chapter provides driver installation instructions. - 72 -...
  • Page 73: Chipset Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION CHAPTER 5: DRIVER INSTALLATION This chapter provides instructions on how to install drivers 5.1 Chipset Driver Installation Follow instructions below to install Chipset driver. 1. Open the Driver CD (included in the package) and select Chipset driver. 2.
  • Page 74 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Select Accept to agree with the terms of license agreement. 4. Check the ReadMe file information, select Install to continue. - 74 -...
  • Page 75 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5. Wait for the driver to be installed. 6. When installation completed, select Restart Now to restart your computer. - 75 -...
  • Page 76: Graphic Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.2 Graphic Driver Installation Follow instructions below to install Graphic driver. 1. Open the Driver CD (included in the package) and select Graphic driver. 2. Installation window will pop up, select Next. 3. Select Yes to agree with the terms of license agreement. - 76 -...
  • Page 77 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 4. Check the ReadMe file information, select Next to continue. - 77 -...
  • Page 78 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5. Wait for the driver to be installed. 6. Select Next to continue. - 78 -...
  • Page 79 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 7. After installation is completed, select “Yes, I want to restart this computer now”, and click Finish. - 79 -...
  • Page 80: Me And Net Framework 1.1 Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.3 ME and NET Framework 1.1 Driver Installation Follow instructions below to install Management Engine (ME) and .NET Framework 1.1 driver. 1. Open the Driver CD (included in the package) and select ME driver. 2.
  • Page 81 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Select .NET Framework 1.1. 4. Select Yes to start the installation. - 81 -...
  • Page 82 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5. Wait for the driver to be installed. 6. When installation completed, select Restart Now to restart your computer. 7. Again select the ME to continue installation. Select Next. - 82 -...
  • Page 83 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 8. Please check the license agreement, and then select Next. 9. Select Next to start the installation. 10. Wait for the driver to be installed. - 83 -...
  • Page 84 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 11. When installation completed, select Finish complete installation. - 84 -...
  • Page 85: Audio Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.4 Audio Driver Installation Follow instructions below to install Audio driver. 1. Open the Driver CD (included in the package) and select Audio driver. 2. Select Next to continue. - 85 -...
  • Page 86 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Wait for the driver to be installed. 4. When installation completed, select Finish complete installation. - 86 -...
  • Page 87: Lan Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.5 LAN Driver Installation Follow instructions below to install LAN driver. 1. Open the Driver CD (included in the package) and select LAN driver. 2. Compression has started. - 87 -...
  • Page 88 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. When compression is complete, select Next. 4. Read the license agreement, and then select Next. 5. System displays the installed packages, select Next. - 88 -...
  • Page 89 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 6. Confirm the installation, select Install to start the installation. 7. Wait for installation to complete. 8. When installation is completed, select Finish to close the window. - 89 -...
  • Page 90: Rst Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.6 RST Driver Installation Follow instructions below to install RTS driver. 1. Open the Driver CD (included in the package) and select RTS driver. 2. Select Next to continue. - 90 -...
  • Page 91 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Read the license agreement, and then select Next. 4. Confirm the installation, select Install to start the installation. 5. Select Next to continue. - 91 -...
  • Page 92 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 6. Select Next to start the installation. 7. Wait for installation to complete. 8. Warning message will pop up, select Install. - 92 -...
  • Page 93 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 9. Installation continues. 10. When installation is completed, select Finish to close the window. - 93 -...
  • Page 94: Microsoft .Net Framework Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.7 Microsoft .NET Framework Driver Installation Follow instructions below to install Microsoft .NET Framework. 1. Open the Driver CD (included in the package) and select .NET Framework. 2. Wait for system to Import the file. - 94 -...
  • Page 95 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Read the license agreement, and then select “I agree”. 4. Wait for installation to complete. 5. When installation is completed, select Finish to close the window. - 95 -...
  • Page 96: Watchdog Driver Installation

    USER MANUAL CHAPTER 5 DRIVER INSTALLATION 5.8 WatchDog Driver Installation For more details about Winmate Watchdog, please download Watchdog Guide from Winmate Downloads Center: http://dc.winmate.com.tw/_downloadCenter/2017/Embedded%20Computing/Wat chdog%20Guide_IB_IH_IV_IK.pdf Follow instructions below to install Watchdog driver. 1. Open the Driver CD (included in the package) and select Watchdog driver.
  • Page 97 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 3. Wait for installation to complete. 4. When installation is complete, press any key to close. 5. Open the Driver CD (included in the package) and select Watchdog AP. - 97 -...
  • Page 98 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 6. Select Next. 7. The installed storage location is displayed, select Next to continue. 8. Select Next to start the installation. - 98 -...
  • Page 99 USER MANUAL CHAPTER 5 DRIVER INSTALLATION 9. Wait for installation to complete. 10. When installation is completed, select Close to close the window. - 99 -...
  • Page 100 USER MANUAL CHAPTER 5 DRIVER INSTALLATION MOUNTING This chapter provides step-by-step mounting guide for all available mounting options. - 100 -...
  • Page 101: Chapter 6: Mounting

    USER MANUAL CHAPTER 6 MOUNTING CHAPTER 6: MOUNTING This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury. Suivez les instructions de montage et d'utilisation recommandé...
  • Page 102: Safety Precautions

    • Do not bundle input wiring with output wiring. Keep them separate. When necessary, it is strongly advised that you label wiring to all devices in the system. M-series HMI devices come with different mounting options suitable for most of the industrial and commercial applications. - 102 -...
  • Page 103: Panel Mounting

    USER MANUAL CHAPTER 6 MOUNTING 6.3.1 Panel Mounting Panel mounting solution allows installing the HMI device onto the wall. Cutout dimensions ( W x D in mm) 12” 15” 17” 19” 21.5” 23.8” 301 x 237 342 x 261 373 x 311 412 x 338 504 x 304 583x353...
  • Page 104: Vesa Mounting

    USER MANUAL CHAPTER 6 MOUNTING 6.3.2 VESA Mounting M-Series HMI comes with VESA mount holes on the rear side. Follow instructions below to mount the unit with VESA Mount bracket (not supplied by Winmate). VESA Plate Screw Hole Diameter Compatibility...
  • Page 105: Chapter 7: Technical Support

    USER MANUAL CHAPTER 7 TECHNICAL SUPPORT TECHNICAL SUPPORT This chapter includes directory to technical support. - 105 -...
  • Page 106: Software Developer Support

    If any problem occurs fill in problem report form enclosed and immediately contact us. 7.1 Software Developer Support Winmate provides the following development kits (SDK) for M-Series HMI with Intel® Core i5-5200U Broadwell processor: Item File Type Description Watchdog SDK & AP Watchdog SDK and AP You can find SDK in the driver CD that comes in the package with the HMI device.
  • Page 107: Problem Report Form

    USER MANUAL CHAPTER 7 TECHNICAL SUPPORT 7.2 Problem Report Form M-Series HMI (Multifunctional Design) Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: ___________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.
  • Page 108: Appendix A: Product Specifications

    USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS This section includes product specifications. Appendix - 108 -...
  • Page 109 USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS APPENDIX A: PRODUCT SPECIFICATIONS Model Name R12IKWS- R15IKWS- R17IKWS- R19IKWS- W22IKWS- W24IKWS- W24IKWS- MHM2 MHC3 MHM1 MHA1 MHA3 MHA2 MHL2 Display 12” Size 15” 17” 19” 21.5” 23.8” 23.8” Active 245.76(H) 304.1(H) x 337.9(H) x 376.3(H) x 476.64(H) x 527.04 (H) x...
  • Page 110 USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS Model Name R12IKWS- R15IKWS- R17IKWS- R19IKWS- W22IKWS- W24IKWS- W24IKWS- MHM2 MHC3 MHM1 MHA1 MHA3 MHA2 MHL2 Input/ Output 1 x DC in Terminal 1 x DC in 1 x DC in 1 x DC in 1 x DC in 1 x DC in 1 x DC in...
  • Page 111 NOTES _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________...
  • Page 112 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...

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