VTech CM18245 User Manual page 80

Appendix
Troubleshooting
I have difficulty hearing messages.
• Press +/VOL to increase the speaker volume on the deskset.
The answering system does not respond to remote access commands.
• Make sure you are using the correct remote access code (page 59).
• Make sure you are calling from a touch-tone telephone (away from home).
When dialing a number, you should hear tones. If you hear clicks, then it is
not a touch-tone telephone and cannot activate the answering system.
• The answering system might not detect the remote access code when
your announcement is playing. Wait until the announcement is over before
entering the code.
• There might be interference on the telephone line you are using. Press the
dial pad keys firmly when dialing.
Common cure for electronic equipment.
If the deskset does not seem to be responding normally, do the following (in the
order listed):
1. Disconnect the power from the deskset.
2. Wait a few minutes.
3. Connect the power to the deskset.
4. Wait for the deskset to synchronize its connection. This will take at least one
minute to finish.
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