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VTech CM18245 Quick Start Manual

VTech CM18245 Quick Start Manual

4-line small business system deskset
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Quick Links

Menus
The > symbol highlights a menu item.
>Directory
Call history
Ringer setting
Deskset setup
Main menu
• Directory
• Call history
• Ringer setting
• Deskset setup
• Speed dial
• User support
• Deskset info
• Factory reset
1
0 New message
>Play messages
Mailbox On/Off
Record memo
Answering system
menu
• Play messages
• Mailbox On/Off
• Record memo
• Gen MB
• Settings
• Remaining time
• Delete all old
Using menus
• Press MENU/
to show the main menu;
SELECT
or press ANS SYS to show the answering
system menu.
• Press
or
to scroll through menu items.
• Press
/SELECT or /SKIP to select a
MENU
highlighted menu item.
• Press
/SELECT to save changes.
MENU
• Press CANCEL to cancel an operation, exit the
menu display or return to the idle screen.
Deskset basic operation
Make a call
1. Lift the handset or press SPEAKER
.
-OR-
To override automatic line selection, press
LINE 1-LINE 4 for the desired line, then lift the
handset.
2. Wait for a dial tone, then enter the telephone
number. The screen displays the elapsed time
as you talk (in hours, minutes and seconds).
Answer a call
Lift the handset, or press the corresponding line
key (LINE 1-LINE 4), SPEAKER
or HEADSET
on the deskset to answer an incoming call.
End a call
• Place the handset on the deskset to hang up.
-OR-
• If you are using the speakerphone, press
SPEAKER
to hang up.
Hold
While on a call, press HOLD. The corresponding
line key (LINE 1-LINE 4) indicator for the line on
hold flashes slowly. After the call has been put
on hold for more than three minutes, you hear a
double beep every 30 seconds.
If you are using the speakerphone, the
speakerphone turns off and the SPEAKER
key
turns off automatically after you press HOLD.
To release the hold, press line key (LINE 1-
LINE 4) of the line being put on hold.
Switch between lines
1. Press the desired line key (LINE 1-LINE 4)
of another telephone line to make or answer
another call. The current call is put on hold
automatically.
2. To return to the first call, press the line key
(LINE 1-LINE 4) of the original call. The
second line is put on hold automatically.
Conference calls
The system can support 6-party conference with
a maximum of four outside calls and two system
extensions (including the initiating party).
1. Make an intercom call with an extension.
2. Make an outside call. The intercom call is
automatically put on hold.
3. Press CONFERENCE at any time to begin the
conference.
-OR-
1. Make or answer an outside call.
2. Make or answer a call using another line,
or intercom someone. The first line is
automatically put on hold.
3. Press CONFERENCE at any time to begin the
conference call.
Intercom calls
You can use the intercom feature for
conversations between this deskset and other
system devices.
1. Press INTERCOM
on the deskset when it is
idle.
2. Press
or
to scroll to a desired extension,
then press
SELECT or /SKIP.
MENU/
Paging calls
1. Press PAGE
on the deskset when it is idle.
2. Press
or
to scroll to a desired extension,
then press
SELECT or /SKIP.
MENU/
3. Press and hold the PAGE key, and then speak
towards the deskset. Your voice is broadcast to
the desired extension.
4. Release the PAGE key after speaking. The
destination party can reply.
Call recording
1. During a call, press MENU
/SELECT.
2. Press
SELECT or /SKIP to select
MENU/
Recording. The recording starts and the
screen shows -Rec. Both the deskset user and
the far-end party hear a beep sound.
3. The recording ends when you end the call.
-OR-
To stop recording and continue the call, press
MENU
, and then press
SELECT or
/SELECT
MENU/
/SKIP again.
The system saves the conversation into the
private mailbox.
Message playback
You can play the messages in the private mailbox
and the general mailbox. You can choose to play the
new messages only or play old messages.
Listen to messages in private mailbox
1. While the deskset is idle, press ANS SYS.
/SELECT or /SKIP to choose
2. Press
MENU
Play messages.
3. If you have only new messages or only old
messages, the deskset plays the messages
directly.
-OR-
If you have both new and old messages, press
or
to choose New messages to play
the new messages only, or Old messages
to play old messages in the private mailbox.
Press
/SELECT or /SKIP to play the
MENU
messages.
Listen to messages in general mailbox
1. While the deskset is idle, press ANS SYS.
2. Press
or
to scroll to Gen MB, then press
/SELECT or /SKIP.
MENU
3. Press
/SELECT or /SKIP to choose
MENU
Play messages.
4. If you have only new messages or only old
messages, the deskset plays the messages
directly.
-OR-
If you have both new and old messages, press
to choose New messages to play
or
the new messages only, or Old messages
to play old messages in the general mailbox.
SELECT or /SKIP to play the
Press
MENU/
messages.
Go to
www.vtechphones.com
to register your product for
enhanced warranty support and
the latest VTech product news.
CM18245
4-Line
Small Business System
Deskset
BC

Quick start guide

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Do you have a question about the CM18245 and is the answer not in the manual?

Questions and answers

mike king
April 15, 2025

I can not refister to system

1 comments:
Mr. Anderson
April 15, 2025

To register the VTech CM18245 to the main console (CM18445):

1. Ensure the maximum of 9 registered devices has not been reached.
2. Make sure the deskset is within range of the main console.
3. On the console, press MENU → Registration → Register Ext.
4. If registration fails, reboot the system:
- Disconnect power from the console and deskset.
- Unplug the deskset batteries (if present) for 1 minute.
- Reconnect everything and try registering again.

This answer is automatically generated

Summary of Contents for VTech CM18245

  • Page 1: Quick Start Guide

    3. Press CONFERENCE at any time to begin the Message playback 2. Wait for a dial tone, then enter the telephone Main menu the latest VTech product news. conference. number. The screen displays the elapsed time • Directory -OR- You can play the messages in the private mailbox as you talk (in hours, minutes and seconds).
  • Page 2 Deskset installation Add and register a deskset Deskset overview 1. Install the mounting bracket for tabletop use. You can add CM18245 desksets to the CM18445 HOLD MESSAGE WAITING indicator console at any time, each new deskset must be • Press to place an outside call or intercom call on hold.