Black Box ServSwitch ACX310 Manual
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Black Box ServSwitch ACX310 Manual

Fiber dvi + usb extender ec
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ACX310F, version 5
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  • Page 1 724-746-5500 or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech Support available in 60 seconds or less.
  • Page 2 ACX310 ACX310-T ACX310-R ACX310F ACX310F-T ACX310F-R ACX310FIA ACX310FIA-T ACX310FIA-R ServSwitch Fiber DVI + USB Extender EC ™ Provides Full HD and USB extension up to 1640 feet (500 m) over multimode fiber. Supports resolutions up to 1920 x 1200. Customer Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
  • Page 3 Disclaimer Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice.
  • Page 4 FCC RFI and NOM Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment...
  • Page 5 NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6.
  • Page 6 NOM Statement 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.

  • Page 7: Table Of Contents

    Table of Contents Table of Contents 1. Technical Specifications ..................8 2. Overview ....................11 Introduction ...................11 Features ....................11 What’s Included ..................12 Hardware Description ................15 2.4.1 Transmitter (Local Unit) .............15 2.4.2 Receiver (Remote Unit)..............17 3. Installation ....................19 Cable Requirements ................19 Installing the Transmitter and the Receiver ..........20 4.
  • Page 8 Master View Item “W” — Console Extender List ....35 5.8.4 Master View Item “S” — PC Extender List .......35 5.8.5 Master View Item “H” — Multi-Head Config ......36 Switching Between Different Computers ..........37 6. Troubleshooting ....................39 Contacting Black Box ................39 Shipping and Packaging.................39 724-746-5500 | blackbox.com Page 7...

  • Page 9: Technical Specifications

    Chapter 1: Specifications 1. Technical Specifications Approvals TUV, CE, UL, CSA, RoHS, WEEE, FCC Cascadable Computer Interface DVI video, USB DDC Support Internal DDC table Distance From CPU to TX: 16 feet (5 m), maximum DVI-D and USB limitations; Between TX and RX: 328 feet (100 m), maximum Encryption Heat Dissipation 40.92 BTU/hr.
  • Page 10 Chapter 1: Specifications 1. Technical Specifications (continued) Connectors ACX310-T Transmitter: (1) DVI-I input (physical connector supports DVI-D only), (1) DVI-I output (physical connector supports DVI-D only), (1) USB Type B F, (1) RJ-45, (1) barrel connector for power; ACX310F-T Transmitter: (1) DVI-I input (physical connector supports DVI-D only), (1) DVI-I output (physical connector supports...
  • Page 11 Chapter 1: Specifications 1. Technical Specifications (continued) Power External in-line power supply; Input: 100–240 VAC, 50/60 Hz, 0.5 A; Output: 12 VDC, 1 A, 12 W; Power supply cord length: 5 ft. (1.5 m) Dimensions Each unit (Transmitter or Receiver): 1.6"H x 3.85"W x 4.17"D (4.1 x 9.8 x 10.6 cm) Weight...

  • Page 12: Overview

    Chapter 2: Overview 2. Overview 2.1 Introduction The ServSwitch Fiber DVI + USB Extender EC provides lossless Full HD and USB ™ extension up to 1640 feet (500 m) over 62.5-µm multimode fiber cable. It consists of two units: a transmitter and a receiver. The extender is plug-and-play, so there aren’t any complex installation instructions.

  • Page 13: What's Included

    Chapter 2: Overview 2.3 What’s Included Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. ACX310: • (1) transmitter • (1) receiver • (2) 12-VDC power supplies w/US, UK, EU, and AU power clips •...
  • Page 14 Chapter 2: Overview • (2) packs of (4) rubber feet • (2) packs of (4) adhesive feet • This user’s manual ACX310F-T: • (1) transmitter • (1) 12-VDC power supply w/US, UK, EU, and AU power clips • (1) USB Type A to B cable •...
  • Page 15 Chapter 2: Overview • (2) 3.5-mm audio cables • (2) 12-VDC power supplies w/US, UK, EU, and AU power clips • (1) USB Type A to B cables • (2) packs of (4) rubber feet • (2) packs of (4) adhesive feet •...

  • Page 16: Hardware Description

    Chapter 2: Overview 2.4 Hardware Description 2.4.1 Transmitter (Local Unit) Front Panel The transmitter‘s (ACX310-T, ACX310F-T, or ACX310FIA-T) front panel is blank except for a Power Status LED, which is described in Table 2-1. Back Panel The transmitter’s (ACX310-T, ACX310F-T or ACX310FIA-T) back panel is shown in Figures 2-1 and 2-2.
  • Page 17 Chapter 2: Overview Figure 2-3. ACX310FIA-T transmitter’s back panel. Table 2-1. Transmitter’s components. Number Component Description Power Status LED (not shown, Lights when power to the located on the front panel transmitter is on. of the transmitter) (1) DVI connector Connects to the PC.

  • Page 18: Receiver (Remote Unit)

    Chapter 2: Overview 2.4.2 Receiver (Remote Unit) Front Panel The receiver’s front panel is blank except for a Power Status LED, which is described in Table 2-2. Back Panel The receiver’s back panel is shown in Figures 2-3 and 2-4. Table 2-2 describes its components.
  • Page 19 Chapter 2: Overview Figure 2-6. ACX310FIA-R receiver’s back panel. Table 2-2. Receiver’s components. Number Component Description Power Status LED (not shown, Lights when power to the located on the front panel of receiver is on. the receiver) (1) DVI connector Connects to DVI monitor.

  • Page 20: Installation

    Chapter 3: Installation 3. Installation 3.1 Cable Requirements For twisted-pair models (ACX310), use CAT5/6/7 cable. The pins are connected 1:1. NOTE: Both cable ends must comply with either EIA/TIA-568A or EIA-TIA-568B. If they don’t comply, a cable tester won’t find the cable pinnings. Pinning The pins of the green pair of wires are not together.

  • Page 21: Installing The Transmitter And The Receiver

    Chapter 3: Installation 3.2 Installing the Transmitter and Receiver The extender is plug-and-play. Simply plug in the following connections as shown in Figure 3-1. LGB5052A Network 62.5-µm duplex Switch fiber optic cable Receiver Transmitter (Remote Unit) (Local Unit) Keyboard Monitor Mouse Figure 3-1.
  • Page 22 Chapter 3: Installation NOTES: The ACX3xx can also support matrix switching if you purchase the ACX3-SW switching license. The license is applied to the receiver only and will allow it to communicate and switch among multiple transmitters. You can have at maximum 48 endpoints in a matrix system (i.e.

  • Page 23: Operation

    Chapter 4: Operation 4. Operation 4.1 Startup Switch on all devices. Both extenders start working automatically. For about five seconds, the LED will blink red. When the LED turns green, the device is ready to use. 4.2 Menu Settings To enter the menu, press the ScrollLock key on the attached keyboard five times quickly.

  • Page 24: Menu Item "L" - Lock Menu

    / device IDs, determine which license you need (switch- ing: ACX310-SW / storage devices: ACX300-U2). Once you have determined which license you need, contact Black Box at 724-746-5500, or send an email to info@blackbox.com. Include all of the Request Keys, Device IDs, and the license you would like to purchase so that the proper activation codes can be generated.

  • Page 25: Menu Item "O" - Ddc Option

    Chapter 4: Operation Figure 4-3. Lock menu. To enable or disable the menu from this screen, by press “0“ or “1“ respectively. To return to the main menu, press “ESC.“ 4.2.4 Menu Item “O” – DDC Option In this menu, you can define the DDC information used by the PC. Figure 4-4.

  • Page 26: Menu Item "W" - Network Settings

    Chapter 4: Operation Use keys “4“ through “8“ to use a predefined saved resolution. Press “ESC” to return to the main menu. 4.2.5 Menu Item “W” – Network Settings The menu includes the preferences and settings for the switching option. 4.2.6 Menu Item “G”...

  • Page 27: Menu Item "A" - Audio Input Gain

    Chapter 4: Operation Press “I” to reset parameters to default values. To save the settings and exit the menu press “S.” To exit without saving press “Q.” Figure 4-6. G: V: VGA Parameters menu. Menu Item “A” – Audio Input Gain This menu sets the volume of the audio input on the remote extender (microphone).

  • Page 28: Menu Item "R" - Rs232

    Chapter 4: Operation Menu Item “R” – RS232 The following signals are transferred, the pin numbers refer to a DB9 plug. Table 4-1. DB9 connector pinout. Function Transmit Data Receive Data You can set the baud rate in the menu. There is a universal setting for baud rates up to 9600 that transmits RS-232 configurations transparently.

  • Page 29: Menu Item "S" - Show Last Image

    Chapter 4: Operation Menu Item “S” – Show Last Image When this option is enabled, the console extender will not show a black screen when it is no longer connected to a PC extender. Instead it will keep the last image that it received.

  • Page 30: Menu Item "Q" - Close Extender Menu

    Chapter 4: Operation When this feature is enabled, a filter will be activated whenever the frame rate falls below the critical frame rate, and deactivated once the frame rate is sufficiently high. This filter applies a blur to the image to reduce the noise, enabling the frame rate to rise above the critical level.

  • Page 31: Switching Menu Guide/Settings

    Chapter 5: Switching Menu Guide/Settings 5. Switching Menu Guide/Settings Press “W” in the main menu of the OSD to access the Switching Option settings and configure your network. NOTE: This menu item is only active when the Switching Option is unlocked on the Remote Extender.

  • Page 32: Switching Item "R" - Reset To Factory Default

    Chapter 5: Switching Menu Guide/Settings 5.1 Switching Item “R” – Reset to Factory Default This will reset the extenders to factory settings. ATTENTION: All user/console/computer tables will be deleted. 5.2 Switching Item “P” – Passwords Disabled Enter the passwords to activate user groups and rights and login access. For more information about user groups and rights, see Section 5.8.2, User List.

  • Page 33: Switching Item "D" - Disconnect On Pc Power Down

    Chapter 5: Switching Menu Guide/Settings Users with Master or Admin rights can access the switching menu as usual once they enter their login details. 5.7 Switching Item “D” – Disconnect on PC Power Down When enabled, any local extender connected to a PC that is powered down will automatically break its connection, allowing the remote extender to find a different local extender to connect to.

  • Page 34: Master View Item "U" - User List

    Chapter 5: Switching Menu Guide/Settings Figure 5-5. Master View connections detail screen. 5.8.2 Master View Item “U” – User List With this menu item, you can manage user details, rights and groups. Press the “a” key to add a new user. Press the “r” key to delete a user. Press “i” to display details about the user that you can edit.
  • Page 35 Chapter 5: Switching Menu Guide/Settings User: Assign each user a login name with max. 16 characters. Full Name: For clarity, you can enter a user's full name. This name is displayed when informing other users who interrupted their connection. Password: Each user requires a password (max. 16 characters) for login. Rights: There are three types of rights: USER, MASTER, and ADMIN.

  • Page 36: Master View Item "W" - Console Extender List

    Chapter 5: Switching Menu Guide/Settings 5.8.3 Master View Item “W” – Console Extender List In the console list, you can view all console extenders (remote extenders) in the switching network and their current status. “this” defines the extender you are currently using. “in use”...

  • Page 37: Master View Item "H" - Multi-Head Config

    Chapter 5: Switching Menu Guide/Settings 5.8.5 Master View Item “H” – Multi-Head Config If you use multiple monitors with a PC, then you can group individual local and remote extenders together with the Multi-Head settings, making them switch as a single unit.

  • Page 38: Switching Between Different Computers

    Chapter 5: Switching Menu Guide/Settings Figure 5-12. Master View multi-head detail screen. When you select a Multi-Head set in the main Multi-Head menu, you can bring up the details again to read or edit by pressing the <I> key. To remove a dismantled or altered Multi-Head set from the system, select it in the menu and press <R>.
  • Page 39 Chapter 5: Switching Menu Guide/Settings Figure 5-13. Computer switching screen. Use the “arrow up” and “arrow down” keys to navigate through the list. The currently selected computer is indicated by the “greater than” symbol on the left edge of the OSD (On Screen Display). Press the “Return” key to switch to the selected computer.

  • Page 40: Troubleshooting

    • Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.

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