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ServSwitch DKM Compact Extenders
Increase the distance between a source (computer,
CPU) and its console (keyboard, monitor, mouse,
and other peripheral devices).
Models available for CATx or fiber.
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Information
ACX1T
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ACX1T Series
ACX1R Series
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Summary of Contents for Black Box ACX1K
- Page 1 ACX1T Series ACX1R Series ACX1K Kits ServSwitch DKM Compact Extenders Increase the distance between a source (computer, CPU) and its console (keyboard, monitor, mouse, and other peripheral devices). Models available for CATx or fiber. Order toll-free in the U.S. or for FREE 24/7 Technical Support: Call 877-877-BBOX Contact (outside U.S.
- Page 2 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Inc. TOSLINK is a registered trademark of Toshiba Corp.
- Page 3 FCC and IC RFI Statements/WEEE/RoHS Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
- Page 4 NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
- Page 5 • Do not attempt to open or repair a power supply unit. • Do not attempt to open or repair the DKM Compact Extender. There are no user-serviceable parts inside. • If there is a fault, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. 877-877-2269 | blackbox.com...
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Page 6: Table Of Contents
Table of Contents Contents 1. Specifications..................................8 1.1 Interfaces ..................................8 1.1.1 DVI-D Single Link ..............................8 1.1.2 DVI-I Single Link ..............................8 1.1.3 USB-HID ................................8 1.1.4 USB 2.0 (transparent) ............................8 1.1.5 RJ-45 (Interconnect) ............................8 1.1.6 Fiber SFP Type LC (Interconnect) ......................... 9 1.1.7 Serial Interface .............................. - Page 7 6.5 Digital Audio ................................50 6.6 USB-HID .................................51 Add-On 6.7 USB 2.0 Upgrade Module ............................52 Technical Support ................................53 7.1 Contacting Black Box..............................53 7.2 Shipping and Packaging .............................. 53 8. Glossary ..................................54 877-877-2269 | blackbox.com Page 7...
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Page 8: Specifications
Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with the DVI-D Single-Link specification can be transmitted. This includes, for example, monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048 x 1152). -
Page 9: Fiber Sfp Type Lc (Interconnect)
The communication of fiber devices is performed via Gigabit SFPs that have to be connected to suitable fibers fitted with type LC connectors (see Chapter 1.2.2). NOTE: The correct function of the device can only be guaranteed with SFPs provided by Black Box. CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). -
Page 10: Digital Audio Interface
Chapter 1: Specifications Stereo audio can be transmitted bidirectionally at the same time. Connection of a microphone: Connect the microphone to the “audio” input of the CON Unit. There are two ways to establish this connection: • The output of the CPU Unit is connected with the microphone input of the sound card (red). Adjust the sound card to provide an additional amplification (20 dB). -
Page 11: Interconnect Cable
NOTE: A point-to-point connection is required. Operation with several patch fields is possible. Routing is only supported using ServSwitch DKM or ServSwitch DKM FX. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Routing over an active network component, such as an Ethernet hub, router, or switch, is not allowed. -
Page 12: Fiber
Chapter 1: Specifications Maximum Acceptable CATx Cable Length Table 1-5. Maximum acceptable CATx cable length. Cable Type Maximum Length Solid-conductor CATx cable 400 feet (140 m) Stranded-conductor CATx cable 200 feet (70 m) 1.2.2 Fiber A point-to-point connection is necessary. Operation with multiple patch panels is allowed. Routing over active network components, such as Ethernet hubs, switches, or routers, is not allowed. -
Page 13: Supported Peripherals
DKM Modular Extender models featuring a transparent USB 2.0 connection use Extreme USB Technology. This technology supports all types of USB 2.0 devices; however, we cannot guarantee compatibility with every device on the market. Please contact Black Box Technical Support at 724-746-5500 or info@blackbox.com if any issues are found. 1.4 Connector Pinouts Figure 1-1. - Page 14 Chapter 1: Specifications Connector DVI-I Single-Link Figure 1-2. DVI-I connector. Table 1-9. DVI-I single-link connector pinout. Signal Signal Signal TMDS data 2- TMDS data 1- TMDS data 0- TMDS data 2+ TMDS data 1+ TMDS data 0+ TMDS data 2 GND TMDS data 1 GND TMDS data 0 GND not connected...
- Page 15 Chapter 1: Specifications Connector USB Type A Figure 1-4. USB Type A connector. Table 1-11. USB Type A connector pinout. Signal Color VCC (+5 VDC) Data - White Data + Green Black Connector Mini USB Type B Figure 1-5. Mini USB Type B connector. Table 1-12.
- Page 16 Chapter 1: Specifications Fiber SFP Type LC Figure 1-7. SFP Type LC connector. Table 1-14. SFP Type LC connector pinout. Signal Data OUT Data IN Power Supply Figure 1-8. Power supply label. Table 1-15. Power supply connector pinout. Signal Inside VCC (+5 VDC) Outside DB9 (Serial)
- Page 17 Chapter 1: Specifications 3.5-mm Stereo Jack Plug Figure 1-10. 3.5-mm stereo jack plug. Table 1-17. 3.5-mm stereo jack plug pinout. Signal Audio IN/OUT L Audio IN/OUT R RCA (Cinch) Figure 1-11. RCA connector. Table 1-18. RCA connector pinout. Signal Data IN/OUT Mini-XLR Figure 1-12.
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Page 18: Power Supply
Chapter 1: Specifications TOSLINK Figure 1-13. TOSLINK connector. Table 1-20. TOSLINK connector pinout. Signal Data IN/OUT 1.5 Power Supply Power — Per unit: 5-VDC; Single-head devices: 800 mA max.; Dual-head devices: 1600 mA max.; Optional modules: Analog audio/serial 300 mA max., Digital audio: 300 mA max., USB-HID: 300 mA max.;... -
Page 19: Overview
Chapter 2: Overview 2 Overview 2.1 Application The DKM Compact Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices). It’s designed for use with CATx (twisted-pair) interconnect cables or fiber interconnect cables. -
Page 20: Product Range
Chapter 2: Overview Table 2-1. System components. Number Component Source (computer, CPU) DKM Modular Extender CPU unit Interconnect cable DKM Modular Extender CON unit Console (monitor, keyboard, mouse) Second monitor (option, only with dual-head devices) USB-HID devices (option, only with (4) USB-HID devices) NOTE: See Section 3.3 for installation examples. -
Page 21: Dkm Compact Transmitter And Receiver Units (Fiber)
NOTE: All devices of the ACX1T/R DKM Compact Extender series are technically compatible with the devices of the DKM Modular Extenders (ACX1MT/R series). NOTE: Currently only one ACX1K kit model is available: ACX1K-11-SM (described in Table 2-4 above). 2.3.3 Upgrade Kits Table 2-5. -
Page 22: Accessories
Chapter 2: Overview 2.3.4 Accessories Table 2-6. Accessories. Part Number Description BC00200 6-foot (1.8-m) serial RS-232 cable USB05-0006 6-foot (1.8-m) USB Type A to B cable ACXMODH4-PS 100–240-VAC/5-VDC/5-A international power supply unit ACXMODH2-PS 100–240-VAC/5-VDC/3-A international power supply unit EVNDVI04-0006 6-foot (1.8-m) VGA cable (VGA to DVI-I) EVNDVI02-0006 6-foot (1.8-m) DVI-D cable (DVI-D) ACXSPL12... -
Page 23: Acx1T-11-Sm/Acx1R-11-Sm (Single-Head, Fiber)
Connect to interconnect cable Connect to interconnect cable To CPU: USB-HID Connect to USB-HID devices To CPU: DVI-D Connect to DVI monitor NOTE: ACX1K-11-SM kit contains BOTH of the items shown above (one ACX1T-11-SM and one ACX1R-11-SM). 877-877-2269 | blackbox.com Page 23 ACX1T... -
Page 24: Acx1T-12A-C/Acx1R-12A-C (Analog Audio/Serial, Catx)
Chapter 2: Overview 2.4.3 ACX1T-12A-C/ACX1R-12A-C (Analog Audio/Serial, CATx) CPU unit, rear view CON unit, rear view Figure 2-4. ACX1T-12A-C (CPU unit) and ACX1R-12A-C (CON unit). Table 2-9. ACX1T-12A-C/ ACX1R-12A-C components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port Service port Connect to interconnect cable... -
Page 25: Acx1T-12A-Sm/Acx1R-12A-Sm (Analog Audio/Serial, Fiber)
Chapter 2: Overview 2.4.4 ACX1T-12A-SM/ACX1R-12A-SM (Analog Audio/Serial, Fiber) CPU unit, rear view CON unit, rear view Figure 2-5. ACX1T-12A-SM (CPU unit) and ACX1R-12A-SM (CON unit). Table 2-10. ACX1T-12A-SM/ACX1R-12A-SM module components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port Service port Connect to interconnect cable... -
Page 26: Acx1T-12D-C/Acx1R-12D-C (Digital Audio, Catx)
Chapter 2: Overview 2.4.5 ACX1T-12D-C/ACX1R-12D-C (Digital Audio, CATx) CPU unit, rear view CON unit, rear view Figure 2-6. ACX1T-12D-C (CPU unit) and ACX1R-12D-C (CON unit). Table 2-11. ACX1T-12D-C/ACX1R-12D-C module components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port Service port Connect to interconnect cable... -
Page 27: Acx1T-12D-Sm/Acx1R-12D-Sm (Digital Audio, Fiber)
Chapter 2: Overview 2.4.6 ACX1T-12D-SM/ACX1R-12D-SM (Digital Audio, Fiber) CPU unit, rear view CON unit, rear view Figure 2-7. ACX1T-12D-SM (CPU unit) and ACX1R-12D-SM (CON unit). Table 2-12. ACX1T-12D-SM/ACX1R-12D-SM module components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port Service port Connect to interconnect cable... -
Page 28: Acx1T-13-C/Acx1R-13-C (Usb 2.0 Catx)
Chapter 2: Overview 2.4.7 ACX1T-13-C/ACX1R-13-C (USB 2.0 CATx) CPU unit, rear view CON unit, rear view Figure 2-8. ACX1T-13-C (CPU unit) and ACX1R-13-C (CON unit). Table 2-13. ACX1T-13-C/ACX1R-13-C module components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port 1 Service port 1 Connect to interconnect cable... -
Page 29: Acx1T-13-Sm/Acx1R-13-Sm (Usb 2.0 Fiber)
Chapter 2: Overview 2.4.8 ACX1T-13-SM/ACX1R-13-SM (USB 2.0 Fiber) CPU unit, rear view CON unit, rear view Figure 2-9. ACX1MT-ARH (CPU unit) and ACX1MR-ARH (CON unit). Table 2-14. ACX1T-13-SM/ACX1R-13-SM module components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port 1 Service port 1 Connect to interconnect cable... -
Page 30: Acx1T-11V-C/Acx1R-11V-C (Catx With Vga)
Chapter 2: Overview 2.4.9 ACX1T-11V-C/ACX1R-11V-C (CATx with VGA) CPU unit, rear view CON unit, rear view Figure 2-10. ACX1T-11V-C module (CPU unit) and ACX1R-11V-C module (CON unit), rear view. Table 2-15. ACX1T-11V-C/ACX1R-11V-C rear components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port (KVM) Service port... -
Page 31: Acx1T-11V-Sm/Acx1R-11V-Sm (Fiber With Vga)
Chapter 2: Overview 2.4.10 ACX1T-11V-SM/ACX1R-11V-SM (Fiber with VGA) CPU unit, rear view CON unit, rear view Figure 2-12. ACX1T-11V-SM (CPU unit) and ACX1R-11V-SM (CON unit), rear view. Table 2-17. ACX1T-11V-SM/ACX1R-11V-SM rear components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port (KVM) Service port... -
Page 32: Acx1T-22-C/Acx1R-22-C (Dual-Head Catx)
Chapter 2: Overview 2.4.11 ACX1T-22-C/ACX1R-22-C (Dual-Head CATx) CPU Module, rear view CON Module, rear view Figure 2-14. ACX1T-22-C (CPU unit) and ACX1R-22-C (CON unit). Table 2-19. ACX1T-22-C/ACX1R-22-C components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port 1 Service port 1 Connect to interconnect cable... -
Page 33: Acx1T-22-Sm/Acx1R-22-Sm (Dual-Head Fiber)
Chapter 2: Overview 2.4.12 ACX1T-22-SM/ACX1R-22-SM (Dual-Head Fiber) CPU unit, rear view CON unit, rear view Figure 2-15. ACX1T-22-SM (CPU unit) and ACX1R-22-SM (CON unit). Table 2-20. ACX1T-22-SM/ACX1R-22-SM components. CPU unit CON unit Connect to 5-VDC power supply Connect to 5-VDC power supply Service port 1 Service port 1 Connect to interconnect cable... -
Page 34: Status Leds
Chapter 2: Overview 2.5 Status LEDs The KVM extender has a multicolor LED on both sides to indicate overall status. It also has two additional LEDs on the back side to indicate the connection status. CPU Unit, CATx, rear view CPU Unit, Fiber, rear view CON Unit, CATx or Fiber models, front view Figure 2-16. -
Page 35: Status Digital Audio (Option)
Chapter 2: Overview 2.5.1 Status Digital Audio (Option) The KVM extender with optional digital audio has a multicolor LED on the front side of the CPU Unit to indicate connection status. More information is available via on-screen display (OSD) (see the manual for the Media/DVI Converter [part number ACS411A-R2]) . -
Page 36: Status Usb-Hid Add-On (Option)
Chapter 2: Overview 2.5.2 Status USB-HID Add-On (Option) The KVM extender with optional USB-HID has three LEDs on the rear side to indicate the connection status: CPU Unit, rear view CON Unit, rear view Figure 2-18. Status upgrade modules USB-HID. Table 2-24. -
Page 37: Status Usb 2.0 (Option)
Chapter 2: Overview 2.5.3 Status USB 2.0 (Option) The KVM extender with optional USB 2.0 has a multicolor LED on both sides to indicate overall status. It also has two more LEDs on the back side to indicate the connection status. CPU Unit, rear view CON Unit, rear view Figure 2-19. -
Page 38: Status Vga/Dvi-I (Option)
Chapter 2: Overview 2.5.4 Status VGA/DVI-I (Option) The KVM extender with VGA/DVI-I input has a multicolor LED on the front side of the CPU unit to indicate connection status. Figure 2-20. VGA/DVI-I option, front view, multicolor LED. Table 2-27. LED 1: Connection Status VGA/DVI-I. Color Description Dark Red... -
Page 39: Installation
3. Installation 3.1 Package Contents Your extender package contains the following items. If anything is missing or damaged, please contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. • DKM Modular Extender pair (CPU Unit and CON Unit) in separate boxes •... -
Page 40: System Setup
Chapter 3: Installation The Digital Audio option also includes: • RCA cable (8.2-ft. [2.5-m], Cinch male connector) Figure 3-7. RCA cable. • TOSLINK cable (6-ft. [1.8-m], F05 male connector) Figure 3-8. TOSLINK cable. The USB-HID Add-on option also includes: • USB cable (6-ft. [1.8-m] USB Type A to Type B) Figure 3-9. -
Page 41: Setup Of Optional Modules
Chapter 3: Installation 4. Connect the 5-VDC power supply to the CON Unit. CPU Unit Installation 5. Connect the source (computer, CPU) with the supplied cables to the CPU Unit. Make sure the cables are not strained. 6. Connect the CPU Unit to the interconnect cable(s). 7. -
Page 42: Example Applications
Chapter 3: Installation 3.3 Example Applications This section illustrates typical installations of DKM Modular Extenders: Figure 3-12. DKM Modular Extender (Single-Head). Figure 3-13. DKM Modular Extender (Single-Head with Digital/Analog Audio). 877-877-2269 | blackbox.com Page 42 ACX1T... - Page 43 Chapter 3: Installation Figure 3-14. DKM Modular Extender (Dual-Head with 4x USB-HID). Table 3-1. Components in Figures 3-12 through 3-14. Number Description Source (computer, CPU) DKM Modular Extender CPU Unit Interconnect cable DKM Modular Extender CON Unit Console (keyboard, monitor, mouse) Second monitor (option, only with Dual-Head devices) USB-HID devices (option, only with [4] USB-HID devices) Audio sink (optional, only with devices with analog audio/serial option or digital audio option...
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Page 44: Configuration
Chapter 4: Configuration 4. Configuration 4.1 Transmission Parameters The device operates with a proprietary compression method. In its default configuration, the device adapts dynamically to monitor resolution and image content. This configuration works in almost all conditions. Modify it only if image quality is not fully satisfactory. - Page 45 Chapter 4: Configuration Table 4-2. Keyboard command sequences. Keyboard Sequence Description <Key> + <Key> Press keys simultaneously <Key>, <Key> Press keys successively 2x<Key> Press key quickly, twice in a row (similar to a mouse-click) You can change the hotkey sequence to enter Command Mode. Table 4-3 lists the hotkey codes for the available key sequences. Table 4-3.
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Page 46: Operation
Chapter 5: Operation 5. Operation Download of DDC Information By default, data from the internal DDC list is reported to the source (computer, CPU). If these settings do not lead to a satisfying result, you can download and store the console monitor’s DDC information internally. The devices must be configured accordingly (see Section 4.2). -
Page 47: Troubleshooting
Chapter 6: Troubleshooting 6. Troubleshooting 6.1 Blank Screen Rear view Front view Figure 6-1. Blank screen. Table 6-1. Blank screen troubleshooting. Diagnosis Possible Reason Measure LED 3 off Power supply • Check power supply units and the connection to the power network. LED 1 on or LED 2 off Connection between the CON unit and the CPU unit •... -
Page 48: Usb-Hid
• Remove DVI and power cable and restart CON unit. Connect power cable first. No USB-HID device • Connect USB-HID device. USB device without function • Contact Black Box Technical Support at 724-746-5500 or USB-HID device is not supported info@blackbox.com if necessary. 877-877-2269 | blackbox.com Page 48... -
Page 49: Serial Connection
Chapter 6: Troubleshooting 6.3 Serial Connection Table 6-3. Serial connection troubleshooting. Diagnosis Possible Reason Measure Settings of the serial interface • Check baud rate and general settings. No serial connection to CPU • Check connection via serial cable. Serial device not operational •... -
Page 50: Digital Audio
Chapter 6: Troubleshooting 6.5 Digital Audio CPU Unit, rear view CON Unit, rear view Figure 6-3. Digital audio option. Table 6-5. Digital audio troubleshooting. Diagnosis Possible Reason Measure • Connect digital audio source. No audio connection to CPU/audio source • Check connection of audio cable. CPU unit: LED 1 red •... -
Page 51: Usb-Hid
• Connect USB-HID device. LEDs 1 and 2 off Device at higher/lower USB-HID port not detected • Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com if necessary. CPU unit: LED 3 off Connection between CON unit and CPU unit •... -
Page 52: Usb 2.0 Upgrade Module
CPU has the necessary drivers. USB 2.0 device without function USB 2.0 device is not supported • New connection of the USB 2.0 device. • Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com if necessary. 877-877-2269 | blackbox.com Page 52... -
Page 53: Technical Support
If you determine that your ServSwitch DKM Compact Extender is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: •... -
Page 54: Glossary
Chapter 8: Glossary 8. Glossary The following terms are commonly used in this guide or in video and KVM technology: AES/EBU: Digital audio standard that is officially known as AES3. It’s used to carry digital audio signals between devices. CATx: Any CAT5e (CAT6, CAT7) cable CGA: The Color Graphics Adapter (CGA) is an old analog graphic standard that displays up to 16 colors and at a maximum resolution of 640 x 400 pixels. - Page 55 Chapter 8: Glossary Single-mode: 9µ fiber cable S-Video (Y/C): The S-Video (Y/C) is a video format that transmits luminance and chrominance signals separately. It has a higher quality standard than FBAS. TOSLINK: Standardized fiber connection system that digitally transmits audio signals (F05 plug connection). Triple-Head: A system with three video connections.
- Page 56 About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 60 seconds or less.
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