Polycom IP5000 Owner's Manual page 3

Forwarding Calls Dynamically ................................................................................................................................ 35
To forward an incoming call to another extension: .............................................................................................. 35
Directed Call Pickup ............................................................................................................................................... 35
Call Recording ........................................................................................................................................................ 35
Conference Calls .................................................................................................................................................... 36
Setting Up Conferences ......................................................................................................................................... 37
Setting Up a Conference Using the Conference Soft Key ..................................................................................... 37
Setting Up a Conference with an Active Call and a Call on Hold ........................................................................... 37
To set up a conference call with an active call and a call on hold: ........................................................................ 37
Holding and Resuming Conferences ..................................................................................................................... 38
To place a conference call on hold: ....................................................................................................................... 38
Splitting Conferences ............................................................................................................................................ 38
To split a conference: ............................................................................................................................................. 38
Ending Conferences ............................................................................................................................................... 38
To end a conference: ............................................................................................................................................. 38
Using Voicemail ..................................................................................................................................................... 39
Setting up the voicemail box for the first time ..................................................................................................... 39
Retrieving messages from your Conference Phone.............................................................................................. 39
Retrieving messages when you are away from the office ................................................................................... 40
Returning a Call...................................................................................................................................................... 40
Change your Voicemail PIN ................................................................................................................................... 40
Record a Personal Greeting via the Phone ........................................................................................................... 41
Forward Voicemail Messages via the Phone ........................................................................................................ 41
Logging into your Voicemail Box via the Web ....................................................................................................... 41
Retrieving messages via the Web .......................................................................................................................... 42
Forward Voicemail Messages via the Web ........................................................................................................... 42
Voicemail Notification via Email............................................................................................................................ 44
To Create a Voicemail Group ................................................................................................................................. 45
Change the Amount of Time Before Voicemail Picks Up ...................................................................................... 46
Additional Call Features Using Call Lists................................................................................................................. 47
Viewing Call Lists ................................................................................................................................................... 47
To view a call list: ................................................................................................................................................... 48
Managing Call Lists ................................................................................................................................................ 48
To manage a call list: ............................................................................................................................................. 48
Speed Dial list ........................................................................................................................................................ 49
To update a speed dial entry in your contact directory:....................................................................................... 49
Managing Contacts ................................................................................................................................................ 50
Viewing Your Local Contact Directory ................................................................................................................... 50
Adding Contacts to Your Local Contact Directory ................................................................................................. 50
Adding Contacts Manually .................................................................................................................................... 51
To add a contact manually: ................................................................................................................................... 51
Adding Contacts from Call Lists ............................................................................................................................. 53
To add a contact to the Contact Directory from a call list: ................................................................................... 53
Searching for Contacts .......................................................................................................................................... 54
Searching for Contacts in Your Contact Directory................................................................................................. 54
To search for a contact in the Contact Directory: ................................................................................................. 54
Updating Contacts in Your Contact Directory ....................................................................................................... 54
To update a contact in your Contact Directory: .................................................................................................... 55
Deleting Contacts from Your Contact Directory .................................................................................................... 55
To delete a contact from the Contact Directory: .................................................................................................. 55
Placing Calls to Contacts ........................................................................................................................................ 56
To place a call to a contact in the Contact Directory: ........................................................................................... 56
Inbound Caller ID ................................................................................................................................................... 56
Extension Set-Up options ...................................................................................................................................... 57
Do Not Disturb ....................................................................................................................................................... 57
Using Do Not Disturb ............................................................................................................................................. 57
Configuring Basic Setting ....................................................................................................................................... 58
Updating Preferences ........................................................................................................................................... 58
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