Table Of Contents - Polycom IP5000 Owner's Manual

1 INTRODUCTION .................................................................................................................................... 5
Using this Document Notational conventions ........................................................................................................ 5
Typographical conventions ...................................................................................................................................... 5
Special messages ..................................................................................................................................................... 5
Definition ................................................................................................................................................................. 5
Basic Requirements ................................................................................................................................................ 6
2 GETTING TO KNOW YOUR HOSTED PBX SYSTEM.................................................................................... 7
Before you Begin Your Installation .......................................................................................................................... 7
Assigning Extension Numbers and Phone Numbers to Phones ............................................................................. 8
3 INSTALLING YOUR POLYCOM CONFERENCE PHONE ............................................................................... 9
Installing your Conference Phone ........................................................................................................................... 9
Option 1: Connect the Conference Phone to your data network .......................................................................... 9
Option 2: Connect the Conference Phone wirelessly within 40' using the Wireless Adapter.............................. 10
Activating the Service ............................................................................................................................................ 12
4 USING YOUR HOSTED PBX PHONE SYSTEM .......................................................................................... 13
System Description ................................................................................................................................................ 13
Getting Started ...................................................................................................................................................... 13
Conference Phone
Conference Phone- Basic Call Features ............................................................................................................... 22
Handling Multiple Calls ......................................................................................................................................... 22
Answering When in another Call ........................................................................................................................... 22
Managing Incoming Calls....................................................................................................................................... 23
Rejecting Calls ........................................................................................................................................................ 23
To send incoming calls from a particular contact directly to voice mail: .............................................................. 23
Diverting Calls ........................................................................................................................................................ 24
To divert incoming calls from a contact to a third party: ..................................................................................... 24
Ending Active Calls ................................................................................................................................................. 25
Placing Calls ........................................................................................................................................................... 25
To place a call off-hook.......................................................................................................................................... 25
Placing a Second Call ............................................................................................................................................. 26
Placing Calls Using Speed Dials.............................................................................................................................. 26
To place a call using a speed dial index number: .................................................................................................. 26
Muting the Microphone ........................................................................................................................................ 27
To mute the microphone if you use external microphones: ................................................................................ 27
Redialing Numbers ................................................................................................................................................ 27
To redial the last number dialed: .......................................................................................................................... 27
To redial a previously dialed number: ................................................................................................................... 27
Placed Calls. ........................................................................................................................................................... 27
Call Hold ................................................................................................................................................................. 28
Holding and Resuming Calls .................................................................................................................................. 28
To place a call on hold: .......................................................................................................................................... 28
To resume a call on hold:....................................................................................................................................... 28
Call Transfer ........................................................................................................................................................... 28
Performing a Consultative Transfer ....................................................................................................................... 29
To transfer a call: ................................................................................................................................................... 29
Performing a Blind Transfer ................................................................................................................................... 29
To perform a blind transfer: .................................................................................................................................. 29
Call Park ................................................................................................................................................................. 31
Paging (Intercom) .................................................................................................................................................. 31
Forwarding Incoming Calls .................................................................................................................................... 32
To access forwarding options: ............................................................................................................................... 32
Forwarding Calls Statically..................................................................................................................................... 32
To disable call forwarding: .................................................................................................................................... 34
Introduction to your Polycom Conference Phone .......................................................... 13
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