Returning Your Phone - BT RELATE 3000 User Manual

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5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 32
BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958
32 General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning it, please read the 'Help' section beginning on
page 27.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has
ended, the repair must meet the approval requirements for
connection to the telephone network. We recommend that
you contact BT's approved repair agent, TecLogic on 01672
564 444 or a local qualified repairer.

Returning your phone

Where possible, pack the product in its original packaging.
Please remember to include all parts, including the line
cords, power supply units and the original batteries. (Please
note that we cannot take responsibility for goods damaged
in transit.) Please obtain and keep proof of posting from
the sender.