The OPERATE light does not come on.
Problem
The scanner is not
getting power.
The READY light does not come on.
Problem
The scanner is not
communicating with
your computer.
Troubleshooting
Problems and Solutions
Check these sections for the problem you're having and for
possible solutions:
Operation Problems
Scan Quality Problems
Image Matching Problems
Operation Problems
Solution
Make sure the power cable is correctly plugged into the scanner and
the power outlet. Make sure the outlet is operational and is not
connected to a timer or switch.
Solution
Make sure the scanner is securely connected to the correct computer
interface and that the computer is turned on.
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