Problems And Solutions - Epson GT-10000+ User Manual

Problems and Solutions

Most problems you will encounter while operating your scanner
and software have simple solutions. Read the appropriate section
to find the problem, then follow the recommended steps.
Refer also to the Online Reference Guide for solutions to problems
with the appearance of the scanned image.
Note:
If some settings appear dimmed in EPSON TWAIN Pro Network, they
cannot be selected because of the capability of your scanner or your choice
of other settings.
If you cannot find the solution to your problem below, contact
your dealer or a qualified customer support person for assistance.
You cannot install EPSON TWAIN Pro Network and/or
EPSON Scan Server.
Cause
Incorrect system
configuration
3-2
Troubleshooting
What to do
Check that both your computer and
operating system match the system
requirements on page 1-2.
Make sure your computer has enough
memory (RAM) to run the application.