(1,1) Table of Contents Audio operations ...... 3-7 Android Auto Introduction Audio settings ......3-18 Siri® Eyes Free ......5-36 USB memory device How to use this manual ..1-2 care and cleaning ....3-19 Navigation (if so equipped) Safety information ...
(2,1) Voice recognition Voice recognition ..... 7-2 Troubleshooting guide System unit ........8-2 Audio system ....... 8-3 Bluetooth® Hands-Free Phone System ......8-10 NissanConnect® Services (if so equipped) ......8-14 Apple CarPlay® ......8-15 Android Auto Siri®...
(5,1) 1 Introduction How to use this manual ............. 1-2 Bluetooth® devices ..............1-4 For safe operation ..............1-2 Trademarks ..................1-4 Reference symbols ..............1-2 Legal disclaimer (for U.S. and Canada) ......1-6 Screen illustrations ...
(6,1) 1. Introduction NOTE: SCREEN ILLUSTRATIONS HOW TO USE THIS MANUAL . The illustrations in this manual are Indicates items that help you under- This manual uses special words, symbols, representatives of various models stand and maximize the performance of icons and illustrations organized by func- and may not be identical with the your vehicle.
(7,1) 1. Introduction . Do not rely on route guidance (if so . The display screen may break if it SAFETY INFORMATION equipped) alone. Always be sure is hit with a hard or sharp object. If that all driving maneuvers are the display screen breaks, do not This system is primarily designed to help legal and safe in order to avoid...
Apple, iPhone®, iPod®, and iPod touch® are Modelo: AIVIH61L1 trademarks of Apple Inc., registered in the Marca: Bosch U.S. and other countries. Apple CarPlay® is a trademark of Apple Inc. Use of the Apple BLUETOOTH® DEVICES CarPlay®...
(9,1) 1. Introduction SiriusXM® to cancel. See SiriusXM® Custo- siriusxm.com/travellink. mer Agreement for complete terms at App Store siriusxm.com. For more information, call Apple and the Apple logo are trademarks Listener Care at 1-877-447-0011 or visit of Apple Inc., registered in the U.S. and siriusxm.com.
(10,1) 1. Introduction Feature availability is dependent on vehi- companies are not within NISSAN’s or its LEGAL DISCLAIMER (for U.S. cle model, trim level, packaging and op- partners’ or agents’ control. and Canada) tions. Compatible connected device may Enrollment, owner consent, personal be required and feature availability may identification number (PIN), and subscrip- be dependent on device’s capability.
(11,1) 1. Introduction limitations, and additional operating and provider terminate or restrict service or LEGAL DISCLAIMER (for Mexico) feature information, see dealer, owner’s features, service or features may be m a n u a l , o r w w w . n i s s a n u s a . c o m / suspended or terminated without no- Feature availability is dependent on vehi- connect/important-information.
Open Source Software Licenses period ends, and may continue until you http://oss.bosch-cm.com/nissan.html call service provider to cancel. Installation TELEMATIC CONTROL UNIT costs, one-time activation fee, other fees and taxes may apply.
(13,1) 2 Getting started Control buttons and touch screen display ....2-2 How to view and operate HOME MENU screen ................2-9 Buttons on control panel ........... 2-2 Swipe-down notifications ..........2-10 Touch screen display ............2-4 Functions disabled while driving ...
(14,1) 2. Getting started CONTROL BUTTONS AND TOUCH SCREEN DISPLAY BUTTONS ON CONTROL PANEL The control panel is located at the center of the instrument panel. Available functions, designs, locations, etc. may differ depending on the specifications and control panel types. Button Function <MENU>...
(15,1) 2. Getting started Button Function < > Push to display the phone screen. “4. Hands-Free Phone” <CAMERA> See the vehicle Owner’s Manual for details of the monitor system. Condition: [ Edit: 2019/ 9/ 13 Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]...
(16,1) 2. Getting started TOUCH SCREEN DISPLAY crystal displays, and it is not a mal- . To clean the display, never use a function. rough cloth, alcohol, benzine, thin- The touch screen display is located at the ner or any kind of solvent or paper center of the instrument panel.
(17,1) 2. Getting started SWITCHES ON STEERING WHEEL Only the steering wheel switches that can be used for NissanConnect® System are explained here. For the switches that are not explained here, refer to the vehicle Owner’s Manual. Switch Function <SOURCE> Push to change the audio source.
(18,1) 2. Getting started Switch Function < > Push to answer a received call, to end an active call or to read a received text message. Push and hold to reject an incoming call or to ignore a received text message. When no phone call is received or when there is no active call, pushing this switch will display the phone screen.
(19,1) 2. Getting started USB (Universal Serial Bus) CON- The vehicle is equipped with the USB INFO: connection ports. When connected, the NECTION PORTS . The media hub layout and design vary in-vehicle audio system can play audio depending on the models. The media contents from the compatible device.
(20,1) 2. Getting started The items on the Launch Bar differ STARTING SYSTEM BASIC OPERATION according to which button on the control panel is pushed. The system starts when the ignition The system can be operated with the switch is placed in the ACC or ON position. touch panel as well as switches on the The following menus are available on the control panel and the steering wheel.
(21,1) 2. Getting started *: [Phone] will be replaced by [ ] when Selecting shortcut or widget: Apple CarPlay® is active, and it will be replaced by [ ] when Android Auto active. When pushing <AUDIO>: Shortcuts mainly for the audio functions are displayed.
(23,1) 2. Getting started FUNCTIONS DISABLED WHILE DRIVING To ensure safe driving, some functions cannot be operated or have limited op- eration while the vehicle is in motion. The on-screen text and keys for these restricted functions will be “grayed-out” or muted and cannot be selected while driving.
(24,1) 2. Getting started again when the vehicle is not in motion. Some of the destination setting functions that become unavailable while driving can be operated by the Voice Recognition System. Available voice commands may differ depending on the language setting. 2-12 Condition: [ Edit: 2019/ 9/ 13 Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]...
(25,1) 2. Getting started SYSTEM SETTINGS The system settings can be changed for personal convenience. SETTINGS MENU Touch [Settings] on the Launch Bar and touch a setting item you wish to adjust. Available setting items may vary depending on models and specifications. Available setting items Setting item Result...
(26,1) 2. Getting started Setting item Result [Customize Audio Sources] Displays the editing screen for audio source menus on the Launch Bar. “Selecting from Launch Bar” (page 3-8) [NissanConnect Services] Displays the NissanConnect® Services settings screen. “NissanConnect® Services settings” (page 5-15) “NissanConnect®...
(27,1) 2. Getting started CONNECTIONS SETTINGS NOTE: Connecting cellular phone/audio de- vice: Changing the settings and viewing infor- Some cellular phones or other devices mation of connected devices, Wi-Fi and may cause interference or a buzzing USB are available on the Connections noise to come from the audio system screen.
(28,1) 2. Getting started marked with “$”. Available setting items Bluetooth® settings: “Bluetooth® settings” (page 2-16) The Bluetooth® settings can be changed Setting item Action . Touching [ ] will allow the device to be according to your preference. [Bluetooth] Turns the Bluetooth®...
(29,1) 2. Getting started P u s h < M E N U > a n d t o u c h 3. Touch [ ] by the device name you wish [Favorite Audio] A Bluetooth® device can be registered as a favor- [Connections].
(30,1) 2. Getting started the device name on the list will start Available setting items Connecting to a Wi-Fi network: the connection. Setting item Action [Wi-Fi] Turns the Wi-Fi connec- INFO: tion on/off. . Enter the password correctly, includ- [Vehicle Hot- Turns the vehicle hot- ing capitalization.
(31,1) 2. Getting started scription is active. Up to 7 devices can be . Accessibility may be disabled depend- connected to the Wi-Fi hotspot. ing on radio wave reception. . When the automatic connection is INFO: active on your device and the Network Name (SSID) is already registered, turn- To use the Internet, a subscription with ing [Vehicle Hotspot] on will automati-...
(33,1) 3 Audio system Audio operation precautions ..........3-2 USB memory device, iPod® and Bluetooth® audio player ................3-14 Radio ....................3-2 Smartphone audio ............. 3-17 USB (Universal Serial Bus) connection port ..3-3 Audio settings .................
(34,1) 3. Audio system Using a cellular phone in or near the FM radio reception AUDIO OPERATION PRECAU- vehicle may influence radio reception TIONS quality. Radio reception CAUTION Your radio system is equipped with state- . Operate the audio system only of-the-art electronic circuits to enhance when the vehicle engine is run- radio reception.
(35,1) 3. Audio system signals will tend to fade and/or drift. cal power lines, electric signs and even and DC. SiriusXM® satellite service is also traffic lights. available in Canada; see www.siriusxm.ca. Static and flutter: During signal interfer- ence from buildings, large hills or due to The satellite radio performance may be HD Radio Technology reception...
(36,1) 3. Audio system the USB connection port. General notes for USB use: . iPhone® 6s Refer to your device manufacturer’s own- . Do not grab the USB connection . iPhone® 6 Plus er information regarding the proper care port cover (if so equipped) when .
(37,1) 3. Audio system COMPRESSED AUDIO FILES (MP3/ mined by the bit rate used when Playback order encoding the file. WMA/AAC) . Sampling frequency — Sampling fre- Explanation of terms quency is the rate at which the sam- . MP3 — MP3 is short for Moving Pictures ples of a signal are converted from Experts Group Audio Layer 3.
(38,1) 3. Audio system play in the desired order. . Music playback order of compressed audio files is as illustrated. Specification chart for USB Supported media USB2.0 Supported file systems FAT16, FAT32 Folder levels Folder levels: 8, Files via folder: 255, Folders: 512 (including root folder), Files: 8000 Tag information (Song title, Artist name and ID3 tag VER1.0, VER1.1, VER2.2, VER2.3, VER2.4 (MP3 only) Album name)
(39,1) 3. Audio system BLUETOOTH® AUDIO . This system supports the Bluetooth® AUDIO OPERATIONS Advanced Audio Distribution Profile . Some Bluetooth® audio devices may (A2DP) and Audio/Video Remote Con- not be recognized by the in-vehicle AUDIO MAIN OPERATION trol Profile (AVRCP). audio system.
(40,1) 3. Audio system Push <AUDIO> or touch [Source], while Selecting audio source Selecting from Launch Bar: the Audio screen is displayed. Selecting from source menu screen: 2. Touch [Customize Audio Sources]. 3. Drag the preferred source icon to the Launch Bar.
(41,1) 3. Audio system INFO: When the stereo broadcast signal is weak, the radio will automatically change from stereo to monaural reception. AM/FM radio and SiriusXM® Audio (if so equipped) operation: General operations of AM/FM radio and SiriusXM® Audio are as follows. Function Operation Manual tuning...
(42,1) 3. Audio system Function Operation . Touch screen display Presetting stations/channels Up to 6 for AM, 12 for FM and 18 for SiriusXM® stations/channels can be registered in the preset list. Select a radio band (AM, FM or SiriusXM®). Tune to the station/channel you wish to store.
(43,1) 3. Audio system Radio Menu Touch [AM Menu], [FM Menu] and [SXM Menu] (if so equipped) on each radio screen to display the corresponding menu screen. Available menu items may vary depending on models and specifications. [AM Menu]/[FM Menu]: Menu Action [SCAN]...
(44,1) 3. Audio system Menu Action [Start Tune Scan] While the audio system is on, all songs playing on the preset channels (up to 12 from the first) are recorded. Up to one hour of music is recorded for each preset channel. Touch to scan play the recorded songs for a few seconds (oldest song is played first).
(45,1) 3. Audio system Menu Action [Tune Start] Touch to turn on/off the Tune Start feature. This feature buffers the content playing on each of the SiriusXM® preset channels, so that when a preset channel is selected, the currently playing song always starts playing from the beginning.
(46,1) 3. Audio system USB MEMORY DEVICE, iPod® AND Some or all of the described functions while the device is connected to the may not be supported depending on the vehicle if the iPod® supports charging via BLUETOOTH® AUDIO PLAYER devices.
(47,1) 3. Audio system INFO: USB memory device, iPod® or Bluetooth® audio operation . Depending on the Bluetooth® audio device that is connected, it may not be possible to perform audio operations or a delay may occur before music is played back.
(48,1) 3. Audio system Function Operation Play Touch [ Pause Touch [ Selecting audio source Touch [Source] on the audio screen to select an audio source from the source menu screen. “Selecting audio source” (page 3-8) Displaying menu screens Touch the menu keys (such as [USB Menu], [iPod Menu], [BT Menu], etc.) on the audio screens. .
(49,1) 3. Audio system USB memory device, iPod® or Menu Action Menu Action Bluetooth® audio menu [Now Play- Touch to display the current [Connec- Touch to display the Con- ing] playing audio screen. tions] nections screen. Touch [USB Menu], [iPod Menu] and [BT “Connections settings”...
(50,1) 3. Audio system 4. Touch [Apple CarPlay] or [Android AUDIO ADJUSTMENTS WITH AUDIO SETTINGS Auto] in the audio source menu AUDIO ADJUST BAR screen, and the smartphone audio Audio settings can be adjusted with the starts activating. following procedure. “Selecting audio source”...
(51,1) 3. Audio system USB MEMORY DEVICE CARE AND CLEANING USB MEMORY DEVICE . Never touch the terminal portion of the USB memory device. . Do not place heavy objects on the USB memory device. . Do not store the USB memory device in highly humid locations.
(54,1) 4. Hands-Free Phone phone and the in-vehicle phone module. cause undesired noise. It is recom- BLUETOOTH® HANDS-FREE With Bluetooth® wireless technology, you mended that you turn off the wireless PHONE SYSTEM can make or receive a telephone call with LAN (Wi-Fi) when using the Bluetooth®...
(55,1) 4. Hands-Free Phone — Your cellular phone is locked in tenna, etc. PHONE SCREEN order to prevent dialing. The phone screen can be displayed by . The antenna or battery display on the touching [Phone] on the Launch Bar, .
(56,1) 4. Hands-Free Phone Available items INFO: Indicates the number of unread received messages. Depending on the connected device, Menu item Action Indicates that Bluetooth® de- some functions cannot be used. [Quick Dial] Displays the Quick Dial vice(s) are connected. screen.
(57,1) 4. Hands-Free Phone 3. Touch one of the registered cellular [Quick Select a telephone number re- Receiving a call phones from the list. Dial] gistered as a Quick Dial number. “Quick Dial” (page 4-14) When the connection is successful, [Phone- Select a person and the phone "Connected"...
(58,1) 4. Hands-Free Phone INFO: INFO: Operations during a call: If [Allow 2 Phones Simultaneously] is To adjust the person’s voice to be louder There are some options available other turned on, two hands-free phone devices than hanging up a call or answering/ or quieter, push <...
(59,1) 4. Hands-Free Phone . Touch [Answer]. HANDS-FREE TEXT MESSAGING CAUTION ASSISTANT Rejecting call from a second person: This feature is disabled if the con- To reject a call from the second person nected device does not support it. See WARNING and continue the conversation with the the phone’s Owner’s Manual for de-...
(60,1) 4. Hands-Free Phone display with a tone. Displaying received message list Received message screen To check the message, touch [Read]. Touch [Ignore] to save the message to be checked later. If you want to respond using a predefined message, touch the message for auto reply The text message for auto reply can be edited.
(61,1) 4. Hands-Free Phone . [Reply]: Touch [Phone] on the Launch Bar. A reply message can be selected from 2. Touch [Text Message]. the template. 3. Touch [Create Message]. “Sending a text message” (page 4-9) INFO: INFO: Either of the connected phone devices can be selected for text message sending .
(62,1) 4. Hands-Free Phone The following items are available. Action Available item [To] [Enter Number by Keypad] Enter the phone number of the recipient using the keypad. Touch [OK] to confirm. [Quick Dial] Select a recipient from the Quick Dial list. [Phonebook] Select a recipient from the Phonebook.
(63,1) 4. Hands-Free Phone PHONE AND TEXT MESSAGE SETTINGS Phone settings Bluetooth® Hands-Free Phone System settings can be changed according to the user’s preference. Touch [Settings] on the Launch Bar. 2. Touch [Phone]. Available setting items may vary depending on models and specifications. Available setting items Setting item Action...
(64,1) 4. Hands-Free Phone [Text Message] [Text Message] Turns the text messaging function on/off. [Text Message Ringtone] Turns the incoming message sound on/off. [Signature] Turns the signature setting for the outgoing text message on/off. [Auto Reply] Turns on/off the automatic text message reply function. [Auto Reply Text Message] Selects the text message to be used for the automatic reply function.
(65,1) 4. Hands-Free Phone Volume settings Volume settings can be adjusted. Touch [Phone] on the Launch Bar. 2. Touch [Volume]. The following volume setting items are available. Action Setting items [Ringtone] Adjusts the volume level of the ringtone of incoming calls. [Outgoing Call] Adjusts the volume level of the outgoing calls.
(66,1) 4. Hands-Free Phone [Copy from Phonebook]: operation when [Allow 2 Phones Quick Dial Simultaneously] is turned on. A phone number can be selected “Bluetooth® settings” from the Phonebook. (page 2-16) [Enter Number by Keypad]: Voice Tag: A phone number can be entered A voice tag can be recorded for each of manually using keypad.
(67,1) 4. Hands-Free Phone INFO: . Touch [Play] to play the recorded voice tag. . Touch [Delete] to delete the voice tag. 4-15 Condition: [ Edit: 2019/ 9/ 13 Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]...
(69,1) 5 Information Information menu ................5-2 SiriusXM® Travel Link (if so equipped) ......5-25 Updating system software (if so equipped) ..5-5 Viewing SiriusXM® Travel Link ........5-25 NissanConnect® Services powered by SiriusXM® Using SiriusXM® Travel Link .........
(70,1) 5. Information INFORMATION MENU The information screen sets or displays various information that is helpful for using the vehicle. Push <MENU> and then touch [Info] on the Launch Bar to display the Information menu. Available items may vary depending on models and specifications. Items displayed on the screen may not function depending on various conditions.
(71,1) 5. Information Menu item Action [Where Am I?] The name and distance of the next/previous street, and other information that indicates the current vehicle location are displayed. Latitude and longitude are shown on the bottom right. [TomTom Weather] [Current Conditions] Current, hourly or 5-day weather information is displayed.
(72,1) 5. Information Menu item Action [GPS Position] Displays GPS/GNSS information, such as number of satellites, latitude/long- itude, and approximate altitude, etc. [Vehicle Data Transmission] When [OK] is touched, data transmission to NISSAN is enabled. Touching [Decline] disables the NissanConnect® Services, Premium Traffic, etc. [Smartphone Connection] [Apple CarPlay] Displays the Apple CarPlay®...
(73,1) 5. Information UPDATING SYSTEM SOFTWARE (if NOTE: How to update from the pop-up so equipped) screen The vehicle is not required to be parked during the software update process. If When both of the following conditions are WARNING the vehicle disconnects from the Wi-Fi met, the system informs the driver with a connection, it will resume when the pop-up on the screen when system soft-...
(74,1) 5. Information INFO: INFO: is made via smartphones. Consult your communication companies re- The update may not be reflected if the When [Update Method] is set to [Auto], garding the communication fee. ignition switch is placed back in the ON a notification is made in case that The same operation can be per- position before the 20–minute period has...
(75,1) 5. Information crash notification and SOS, are dependent not responsible for associated costs or NISSANCONNECT® SERVICES upon the telematics device being in op- other third party changes that may be POWERED BY SiriusXM® (if so erative condition, its ability to connect to a required for continued operation due to equipped for U.S.
(76,1) 5. Information rates or data usage may apply. If equipped, your vehicle may include — The vehicle is outside the area NissanConnect® connected features and where the cellular network ser- The NISSAN names, logos and slogans are services such as emergency SOS calling, vice is receivable.
(77,1) 5. Information versely affect the operation of the as emergency SOS calling (if so equipped), mer information and notifies the pacemaker while using the Nis- Automatic Collision Notification (if so proper authorities in accordance with sanConnect® Services. equipped), Wi-Fi, Remote Services, Naviga- established policies and procedures.
(78,1) 5. Information connected to the NissanConnect® Ser- http://www.nissan.ca/nissanconnect . The NissanConnect® Services cannot vices Response Specialists or the emer- (English) be used under the following condi- gency support staff at the NISSAN tions: www.nissan.ca/nissanconnect/fr (French) Response Center. — The NissanConnect® Services sub- scription has expired.
(79,1) 5. Information Specialists. This is due to a shift in the : When the signal reception is good Available items Content connection zone and is not a malfunc- : When the signal reception is bad [Call Nissan Assis- The system con- tion.
(80,1) 5. Information 3. Touch [History]. Connecting to Interactive Voice Menu 4. A message list is displayed. Touch preferred message from the list. Various services to support your driving are available by using the Interactive INFO: Voice Menu. For more details, refer to the NissanConnect®...
(81,1) 5. Information . When the system is making announce- EMERGENCY SUPPORT Line: ments, the volume can be adjusted by NissanConnect® Services provides various 1-855-426-6628 turning <VOL/PUSH POWER>. services to support dealing with emer- . The selected content is read out while gencies of the subscribed vehicle and the WARNING driver.
(82,1) 5. Information — The line is busy. pacemaker while using the Nis- INFO: sanConnect® Services. — The TCU (Telematics Control . After <SOS> is pushed, it may take Unit) or other systems of your some time until the system initiates vehicle are not working properly.
(83,1) 5. Information NISSANCONNECT® SERVICES SETTINGS The NissanConnect® Services setting can be changed. Available menus may vary depending on models and specifications. Menus displayed on the screen may not function depending on various conditions. Push <MENU>. 2. Touch [Info] on the Launch Bar. 3.
(84,1) 5. Information do so. Some features, including automatic NISSAN and its partners or agents are NISSANCONNECT® SERVICES crash notification and SOS, are dependent not responsible for associated costs or POWERED BY SiriusXM® (if so upon the telematics device being in op- other third party changes that may be equipped for Mexico) erative condition, its ability to connect to a...
(85,1) 5. Information able at service provider’s website. NissanConnect® Services. . The TCU (Telematics Control Unit) antenna is installed inside the — The NissanConnect® Services NISSANCONNECT® SERVICES FEA- upper central part of the instru- network system is disabled. TURES ment panel. An occupant should —...
(86,1) 5. Information . After the trial period, use of the service the signal, a Response Specialist re- tem will be disabled and not be able to will no longer be complimentary. ceives the vehicle location and custo- take phone calls while the vehicle is mer information and notifies the connected to the NissanConnect®...
(87,1) 5. Information INFO: — The NissanConnect® Services sub- . Depending on the line used, the sound scription has expired. volume may decrease. Adjust the vo- If the vehicle is owned by another person lume as necessary. — The vehicle is outside the area and is resold, the subscription for this where the cellular network service .
(88,1) 5. Information . The NissanConnect® Services use the Available items Content Connecting to Interactive Voice TCU (Telematics Control Unit) for com- [Call Nissan Assis- The system con- Menu munications. Even if the signal tance] nects to the Nissan- Various services to support your driving strength bar of the in-vehicle data Connect®...
(89,1) 5. Information 3. Touch [History]. . When the system is making announce- ments, the volume can be adjusted by 4. A message list is displayed. Touch turning <VOL/PUSH POWER>. preferred message from the list. . The selected content is read out while the vehicle is being driven, or if parked, INFO: you can read the content on the...
(90,1) 5. Information NissanConnect® Services Response — The vehicle moves outside the . Radio waves could adversely af- Center can specify the location of the service area where the TCU fect electric medical equipment. vehicle via GNSS, and the information will (Telematics Control Unit) is con- Individuals who use a pacemaker be sent to the police or other agencies as...
(91,1) 5. Information illuminated, pushing <SOS> does not Making an emergency call connect your vehicle to the Response Specialist. The indicator light blinks while con- nected to the NissanConnect® Ser- vices Response Center. . Even when the indicator light is illumi- nated, connection to the NissanCon- nect®...
(92,1) 5. Information NISSANCONNECT® SERVICES SETTINGS The NissanConnect® Services setting can be changed. Available menus may vary depending on models and specifications. Menus displayed on the screen may not function depending on various conditions. Push <MENU>. 2. Touch [Info] on the Launch Bar. 3.
(94,1) 5. Information USING SiriusXM® TRAVEL LINK Push <MENU>. 2. Touch [Info] on the Launch Bar to display the SiriusXM® Travel Link menus. Menu item Result [SXM Weather] [Current Conditions] Current, hourly or 5-day weather information is displayed. Weather information for nearby location, near the destination and your preferred city set as a Favorite [Hourly Weather City can be confirmed.
(95,1) 5. Information Menu item Result [SXM Fuel Prices] Displays a list of the nearby gas stations for the current location or destination. Touch a listed gas station for the detailed information. Touch [Save] to register in a favorite, and the list is displayed by touching [Favorite]. Touch [Go Here] to set as a destination.
(96,1) 5. Information CarPlay®. CONNECTING iPhone® Apple CarPlay® This system supports wireless Apple Car- COMPATIBILITY Play® (if so equipped). To connect Apple Refer to the Apple website for compatible WARNING CarPlay® wirelessly, the Bluetooth® and devices. Wi-Fi network must be available with the .
(97,1) 5. Information 3. Apple CarPlay® starts and the Apple INFO: . The connection with the other Blue- CarPlay® screen will appear. tooth® device may be disconnected If you select not to use the wireless when wireless Apple CarPlay® (if so 4.
(98,1) 5. Information Android Auto on the Connections Activation: settings. There are two ways to start a Siri® session. “Connections settings” (page 2-15) . Push and hold < > on the steering Apple CarPlay® OPERATION wheel. After starting Apple CarPlay®, the iPhone® .
(99,1) 5. Information Apple CarPlay® SETTINGS Push <MENU>. 2. Touch [Connections] on the Launch Bar and then touch [Devices]. 3. Touch [ ] by the iPhone® name you wish to change the settings. 4. Touch [Smartphone Projection]. Available setting items: Setting item 1 Setting item 2 Action...
(100,1) 5. Information Apple CarPlay® SYSTEM LIMITA- Certain vehicle information (e.g. location Android Auto and speed) may be shared with your TIONS device while Android Auto is in use. For all features of Apple CarPlay® to Carrier charges may apply to use Android WARNING operate correctly, it is necessary to have Auto...
(101,1) 5. Information . The Phone menu and access to the 2. Depending on the setting, a Startup 3. The Android Auto top menu screen connected phone through the Voice Information screen will appear. Touch will appear. The Android phone Recognition System will be disabled [Yes] to use Android Auto functions displayed on the screen...
(102,1) 5. Information Google Assistant operation Phone operation Some of the functions on your Android If you wish to use your phone while phone can be voice controlled when Android Auto is activated, follow the Android Auto is active. procedure below: Touch [ ] on the Android Auto Activation: screen.
(103,1) 5. Information Android Auto SETTINGS Push <MENU>. 2. Touch [Connections] on the Launch Bar and then touch [Devices]. 3. Touch [ ] by the Android phone name you wish to change the settings. 4. Touch [Smartphone Projection]. Setting item 1 Setting item 2 Action [Start-up Options]...
(104,1) 5. Information Android Auto SYSTEM LIMITA- . For functions that can be used in Siri® SIRI® EYES FREE Eyes Free, please refer to the Apple TIONS website. For all features of Android Auto GENERAL INFORMATION operate correctly, it is necessary to have REQUIREMENTS Apple Siri®...
(105,1) 5. Information OPERATING SIRI® EYES FREE NOTE: Push and hold < > on the steering For best results, use the native music wheel. app. Performance of music control func- tion while using Podcasts, Audiobook or 2. Speak your command and then listen other third party music apps may vary to the Siri®...
(108,1) 6. Navigation (if so equipped) SAFETY INFORMATION NAVIGATION SCREEN The navigation system is primarily de- DISPLAYING NAVIGATION SCREEN signed to help you reach your destination. However, you, the driver, must use the system safely and properly. Information concerning road conditions, traffic signs and the availability of services may not always be up to date.
(109,1) 6. Navigation (if so equipped) Menu item Action MAP OPERATION [Add [Add Home]: Home]/[Go When the home location is MAP TYPES Home] not stored, a home location Two types of map views are available: 2D and 3D. can be stored in the system. “Storing home or work 2D map location”...
(110,1) 6. Navigation (if so equipped) Recommended lane indicator: that the vehicle will stop by before the vehicle is currently driving on. heading to the final destination. A When a route is set, the arrow and the Vehicle icon: maximum of 20 waypoints can be set. recommended driving lane may be Indicates the current vehicle location displayed depending on the road.
(111,1) 6. Navigation (if so equipped) mation services. INFO: Building graphics Building graphics are stored in the map In an area where the building graphics are data for certain areas, and can be dis- not stored in the map data, the normal Indicates the directional setting of the played when the map is zoomed in.
(112,1) 6. Navigation (if so equipped) cross pointer is displayed and the position CHANGING SCALE OF MAP INFO: touched is moved to the center of the . While driving, pinch-in and pinch-out screen. operations may be disabled. After moving the map, touch [ ] on the .
(113,1) 6. Navigation (if so equipped) Available setting items may vary depending on models and specifications. Menu item Action [Dual Map View] [2D Map] Displays 2D map. [3D Map] Displays 3D map. [Split: 2D Map] Displays 2D map on both left and right side of the split screen. You can see the different scale and settings of 2D maps at the same time.
(114,1) 6. Navigation (if so equipped) Menu item Action [Left Split Map Set- [Map Orientation] The map orientation for the left side of split screen can be selected tings] from [North Up] or [Heading Up]. [Long Range] With this item turned on, the vehicle position icon on the left screen will be located slightly lower than the center of the screen so that a wider area in the traveling direction can be viewed.
(115,1) 6. Navigation (if so equipped) Menu item Action [Tracking Dots Dis- [Record & Show Track- Turns the route tracking dots display on/off. played on Map] ing Dots on Map] [Tracking Dot Distance] Select the interval between tracking dots. [Delete Track to Current Deletes the route tracking dots up to the current location.
(116,1) 6. Navigation (if so equipped) TRAFFIC INFORMATION ON MAP SETTING DESTINATION Traffic information can be displayed on The system can provide route guidance the map. once a destination is set. “Traffic information on map” (page 6-25) BASIC OPERATIONS MAP MENU SCREEN Displaying destination setting Touch [ ] while the current location map menu...
(117,1) 6. Navigation (if so equipped) Available destination setting methods: Setting item Action [Enter POI/Address] Searches for a destination by inputting the address or POI names. [Go Home] Searches for a route from the current location to the previously stored home location. [Street Address] Searches for a destination by address.
(118,1) 6. Navigation (if so equipped) INFO: . After setting a destination, the location of the destination can be adjusted and the location can be stored in the Address Book, etc. “Options before starting the route guidance” (page 6-12) . The destinations can be canceled and edited/added. “Route menu”...
(119,1) 6. Navigation (if so equipped) INFO: ROUTE MENU ROUTE GUIDANCE . There may be some cases in which WARNING ABOUT ROUTE GUIDANCE voice guidance and actual road con- ditions do not correspond. This may Always stop the vehicle in a safe After setting the route, select [Start] to occur because of discrepancies be- location before modifying the route...
(120,1) 6. Navigation (if so equipped) Available settings Menu item Result [Cancel Route] Cancels the current route guidance. [Turn List] Displays the details of the suggested route. [Detour] A detour of a specified distance can be calculated. [Route Preference] Set the route search conditions. “Route Preference”...
(121,1) 6. Navigation (if so equipped) [Simulation] Simulates the route guidance. This function provides a detailed image of the route with voice guidance. The following operations are available: ]: Pauses the simulation. ]: Resumes the simulation. ]: Ends the simulation. ]: Increases the play speed.
(122,1) 6. Navigation (if so equipped) ROUTE PREFERENCE It is possible to set the conditions of the route search. Touch [Settings] on the Launch Bar. 2. Touch [Navigation] and touch [Route Preference]. 3. Touch the item you would like to set. Available items may vary depending on models and specifications.
(123,1) 6. Navigation (if so equipped) [Use Traffic Informa- [Auto] Calculates the route automatically taking traffic informa- tion] tion into consideration. [Accept] If a traffic jam or incident occurs, a confirmation screen will appear before calculation. [OFF] Calculates the route without taking traffic information into consideration.
(124,1) 6. Navigation (if so equipped) INFO: . If the vehicle greatly deviates from the suggested route, the system calculates a new route. . Traffic jam information displayed on the map screen is not statistical traffic information. . If [Do Not Use Restriction Info] is selected for [Time Restricted Roads] setting, the system calculates a route without any consideration of the regulations concerning the time or day of the week.
(125,1) 6. Navigation (if so equipped) RECALCULATING ROUTE EDITING ROUTE ditions” (page 6-20) A route can be manually searched again [Add Waypoint]: after changing the search conditions, etc. Touch to add a waypoint. Push <MAP> and then touch [Route] “Setting destination or waypoint” on the Launch Bar.
(126,1) 6. Navigation (if so equipped) INFO: INFO: Editing/deleting destination or waypoint If [Add Destination] is selected, the If the destination is deleted, the route current destination changes to a way- guidance will be canceled. A destination or waypoint that has al- point.
(127,1) 6. Navigation (if so equipped) 6. Touch [Calculate] to apply the change. lected destination or waypoint. 6. Touch [Calculate] to apply the change. INFO: The recalculated route may not be the shortest route because the system prior- itizes roads that are easy to drive on for safety reasons.
(128,1) 6. Navigation (if so equipped) GUIDANCE SETTINGS Various settings are available to customize the guidance information provided by the system. Touch [Settings] on the Launch Bar. 2. Touch [Navigation] and touch [Guidance Settings]. 3. Touch an item you would like to set. Setting item Action [Guidance Volume]...
(129,1) 6. Navigation (if so equipped) shown on the navigation screen so traffic NOTE: VIEWING TRAFFIC INFORMA- conditions between you and the destina- TION . Turn [Use Premium Traffic] off when tion are known. Three types of real-time receiving SiriusXM Traffic informa- traffic information for major roadways are Two types of traffic information are avail-...
(130,1) 6. Navigation (if so equipped) For U.S. . SiriusXM® Satellite Radio and SiriusXM asters, there are times when some or Traffic subscriptions are sold sepa- all traffic information may not be 1-877-447-0011 rately or as a package, and are con- available.
(131,1) 6. Navigation (if so equipped) INFO: INFO: “Traffic information setting” [SXM Traffic] or [Premium Traffic] is . When there are multiple urgent events, (page 6-26) available only when the traffic infor- the event with the shortest direct mation is received. distance from the current location is INFO: displayed.
(132,1) 6. Navigation (if so equipped) Road conditions Remaining distance and estimated TRAFFIC INFORMATION SETTING Free Flow: Green remaining time to the destination/ Settings for traffic information related Slow traffic: Yellow time of arrival calculated with con- functions can be changed. Heavy traffic: Red sideration of traffic information on Road closed and section affected by...
(133,1) 6. Navigation (if so equipped) INFO: When stored, the location is displayed STORING A LOCATION/ROUTE at the center of the map on the touch Even when [Traffic Announcement] is set screen display. STORING LOCATION to off, the route guidance will not be 5.
(134,1) 6. Navigation (if so equipped) Touch [Settings] on the Launch Bar. 2. Touch [Save Route]. A confirmation Storing location by moving map message is displayed. Select [Yes] to 2. Touch [Navigation]. Move to the preferred location on the store the current route. map and touch [ ] on the touch 3.
(135,1) 6. Navigation (if so equipped) 2. Touch [Navigation]. INFO: 3. Touch [Address Book]. A maximum of 10 Avoid Areas can be 4. Touch [Avoid Area]. stored. When 10 Avoid Areas are already stored, a new Avoid Area cannot be stored until a currently stored Avoid Area is deleted.
(136,1) 6. Navigation (if so equipped) EDITING STORED INFORMATION Items stored in the system can be edited. Editing stored location Touch [Settings] on the Launch Bar. 2. Touch [Navigation] and touch [Address Book]. Setting item Action [Home Location]* [Edit] [Show Icon on Map] Displays the home icon on the map.
(137,1) 6. Navigation (if so equipped) [Distance] Sets the alarm to sound when reaching a specific distance to work. [Phone No.] Stores the work telephone number. [Move Location] Adjusts the stored work location. [Delete] Deletes the stored work location. [OK] Confirms and saves the edited work information.
(138,1) 6. Navigation (if so equipped) [Group] Registers a group of the entry. [Entry Numbers] Registers an entry number for the location. [Move Location] Adjusts the stored location information. [Delete] Deletes the stored location information. [OK] Confirms and saves the edited stored location information.
(139,1) 6. Navigation (if so equipped) INFO: Editing stored route Setting item Action [Rename] Changes the name of an Touch [Settings] on the Launch Bar. Deleted items cannot be restored. Before Avoid Area. deleting an item, always make sure that 2.
(140,1) 6. Navigation (if so equipped) Deleting stored item individually Deleting individual item on map Align the cross pointer over the stored Touch [Settings] on the Launch Bar. location to be deleted by moving on 2. Touch [Navigation] and touch [Address Book]. the map, and then touch [ ].
(141,1) 6. Navigation (if so equipped) NAVIGATION SETTINGS The navigation system can be customized according to the user’s preference. Touch [Settings] on the Launch Bar. 2. Touch [Navigation]. 3. Touch the item you would like to set. Available items: [Map Settings] Sets the display method and direction of the map.
(142,1) 6. Navigation (if so equipped) [Speed Limit Indication on Map] Turns on/off the speed limit display function. When this item is turned on, a speed limit indicator will appear on the map screen when available. [Speed Limit Warning] Turns on/off the speed limit warning. [Speed Limit Sens.] Adjusts the speed limit sensitivity.
(143,1) 6. Navigation (if so equipped) [Offer Predictable Destinations] Turns on/off the driving habit learning function. When this item is turned on, the system learns the driving habits and suggests the predicted destinations if available upon the system activation. [Delete Predictable Information] Deletes the learned driving habits.
(144,1) 6. Navigation (if so equipped) position of the vehicle icon using GPS GENERAL INFORMATION FOR signals. NAVIGATION SYSTEM (for U.S. and Canada) Receiving signals from GPS satellites: The reception of GPS signals can be weak, CURRENT VEHICLE LOCATION depending on the environment. Vehicles in the following areas/environments may Display of current vehicle location not receive GPS signals.
(145,1) 6. Navigation (if so equipped) When there is a similar road nearby. INFO: The GPS antenna is located on the instru- ment panel inside the vehicle. Do not place any objects, especially cellular phones or transceivers, on the instrument panel.
(146,1) 6. Navigation (if so equipped) When the vehicle is traveling on a When the vehicle is on a loop bridge. When repeatedly turning left or right, continuous, slowly curving road. or driving in zigzags. When the vehicle is on a snow-cov- When the vehicle is traveling on a road ered or unpaved road.
(147,1) 6. Navigation (if so equipped) INFO: for safe, proper and legal driving. Map data covers select metropolitan . The vehicle icon may be misaligned areas. when starting the vehicle just after starting the engine. Map data includes two types of areas: “Detailed coverage areas”...
(148,1) 6. Navigation (if so equipped) . The displayed street names may . Because freeway lane information is Notes on voice guidance sometimes differ from the actual available only for approximately 7,000 . Voice guidance in this system should names. major freeways in North America, it is be regarded as a supplementary func- not possible to display information for...
(149,1) 6. Navigation (if so equipped) ROUTE CALCULATION . If you scroll the map while the sug- — If you calculate a route on a main gested route is being drawn, it may road, the starting point of the route .
(150,1) 6. Navigation (if so equipped) road is usable. 3. Do not allow children, pets or 4. Touch [Save Map Information to USB]. people who may need assistance 5. Insert blank USB memory device into — Even if the ferry preference is set to to remain in the vehicle while the the USB connection port.
(151,1) 6. Navigation (if so equipped) A confirmation message is displayed. 3. Touch [Info] on the Launch Bar and The download data size of Map Confirm the contents of the message then touch [System Information]. update for one state (such as Cali- and touch [Yes].
(152,1) 6. Navigation (if so equipped) is suspended. When the map update is personal use and solely in combina- Automatic map update (if so resumed, select the same region to tion with the hardware device which is equipped) update the map from [Update via Wi- incorporated into your vehicle.
(153,1) 6. Navigation (if so equipped) sibility not to use the TomTom Ser- 6. LIMITED WARRANTY: DISCLAIMS ALL OTHER WARRAN- vices in a manner that would distract TIES, EXPRESS OR IMPLIED, INCLUD- YOU ACKNOWLEDGE THAT THE you from driving safely. ING, BUT NOT LIMITED TO, THE TOMTOM SERVICES HAVE NOT IMPLIED WARRANTIES OF NON-IN-...
(154,1) 6. Navigation (if so equipped) THE INABILITY TO USE OR ACCESS or updates to third-party sites or GENERAL INFORMATION FOR THE SERVICES, LOSS OF DATA, LOSS services which are delivered by the NAVIGATION SYSTEM (for Mex- OF BUSINESS, LOSS OF PROFITS, TomTom Services or otherwise.
(155,1) 6. Navigation (if so equipped) signals. Receiving signals from GNSS satellites: The reception of GNSS signals can be weak, depending on the environment. Vehicles in the following areas/environ- ments may not receive GNSS signals. In areas with numerous tall buildings Areas with numerous tall trees Inside tunnels or parking garages Under multi-layered highways...
(156,1) 6. Navigation (if so equipped) INFO: The GNSS antenna is located on the instrument panel inside the vehicle. Do not place any objects, especially cellular phones or transceivers, on the instrument panel. Because the strength of the GNSS signal is weak, phones and transceivers will affect or may totally disrupt the signal.
(157,1) 6. Navigation (if so equipped) When the vehicle is on a loop bridge. When repeatedly turning left or right, When driving on a road not displayed or driving in zigzags. on the map screen or a road that has been changed due to additional con- struction or other reasons.
(158,1) 6. Navigation (if so equipped) INFO: up-to-date. The system is not a substitute movement. for safe, proper and legal driving. . During route calculation, buttons such . The vehicle icon may be misaligned Map data covers select metropolitan as <MAP> and <MENU> will be when starting the vehicle just after areas.
(159,1) 6. Navigation (if so equipped) — If the vehicle is too close to the — There are cases in which the system Notes on voice guidance destination or if there are no roads shows an indirect route to reach .
(160,1) 6. Navigation (if so equipped) . Voice guidance is not available when tions while driving. NOTE: [Guidance Voice] is turned off. HOW TO UPDATE MAP DATA (if so The vehicle is not required to be parked . Voice guidance will start when the during the map update process.
(161,1) 6. Navigation (if so equipped) INFO: INFO: 6. Select an area to be updated, and touch [Start]. If data is in the USB memory, it may be The navigation system cannot be 7. Touch [Yes] to update the selected deleted.
(162,1) 6. Navigation (if so equipped) your smartphone for Map updates displayed. The next time you start the INFO: may incur additional data charges system, a notification message will be . The same operation can be performed from your cellular provider. Please displayed if map data update is avail- by touching [Settings] on the Launch connect to your home Wi-Fi net-...
(163,1) 6. Navigation (if so equipped) software and have no right to receive upgrade and supplement the Tom- REQUIREMENTS. TOMTOM DOES the source code. If upgrades, updates Tom Services and to modify these NOT AND CANNOT WARRANT THAT or supplements to the TomTom Ser- terms.
(164,1) 6. Navigation (if so equipped) THE PROVISIONS OF THIS CLAUSE ADVISED OF THE POSSIBILITY OF or service. Any use by you of such links DO NOT AFFECT ANY OF YOUR SUCH DAMAGES. or third party sites and the manner in LEGAL RIGHTS UNDER APPLICABLE which you use such third party sites TO THE EXTENT TOMTOM IS NOT...
(165,1) 7 Voice recognition Voice recognition ................7-2 Giving voice commands ............ 7-2 Using Voice Recognition System ........7-2 System Voice settings ............7-5 Before starting ................7-2 Condition: [ Edit: 2019/ 9/ 13 Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]...
(166,1) 7. Voice recognition . The system cannot recognize voice INFO: VOICE RECOGNITION commands spoken from passenger Some of the commands for each seats. USING VOICE RECOGNITION SYS- category are shown on the right GIVING VOICE COMMANDS side of the screen and they can also be spoken without selecting a ca- Push <...
(167,1) 7. Voice recognition INFO: Voice Prompt Interrupt: Voice command screens: To exit the Voice Recognition System, In most cases, you can interrupt the voice push and hold < > on the steering feedback to speak the next command by wheel or <BACK>...
(168,1) 7. Voice recognition INFO: General rule: P u s h < > s t o p t h e h e l p “500”, “800” and “900” can be pronounced announcements. as “five hundred”, “eight hundred” and “nine hundred” respectively. For other numbers, only single digits “0”...
(169,1) 7. Voice recognition SYSTEM VOICE SETTINGS The system voice settings can be changed. Touch [Settings] on the Launch Bar. 2. Touch [System Voice]. 3. Touch a preferred item. Available setting items may vary depending on models and specifications. Available setting items Available item Action [Initial Voice Prompt]...
(171,1) 8 Troubleshooting guide System unit ................... 8-2 Android Auto ................8-16 Liquid crystal display .............. 8-2 Siri® Eyes Free ................. 8-18 Audio system ..................8-3 Navigation (if so equipped) ..........8-19 HD Radio technology (if so equipped) ......
(172,1) 8. Troubleshooting guide SYSTEM UNIT LIQUID CRYSTAL DISPLAY Symptom Possible cause Possible solution The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate. Screen brightness is set to the maximum Adjust the brightness setting of the screen. darkness.
(173,1) 8. Troubleshooting guide AUDIO SYSTEM HD RADIO TECHNOLOGY (if so equipped) Sound Symptom Possible cause Possible solution Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and This is not a malfunction. blends to an digital signal. Audio skips, stutters, or echoes.
(174,1) 8. Troubleshooting guide Functional Symptom Possible cause Possible solution Keep losing my local stations. The digital coverage is slightly less than the Verify correct operation on another station. analog signal coverage. This is expected behavior. Shadowing (urban/terrain) can cause re- Verify correct operation on another station.
(175,1) 8. Troubleshooting guide iPod® PLAYER Symptom Possible cause Possible solution The system does not recognize an iPod®. A connector cable is not correctly connected, Connect the connector cable again. If the or the iPod® does not correctly operate. system does not recognize the iPod® after performing this procedure above, reset the iPod®.
(176,1) 8. Troubleshooting guide Symptom Possible cause Possible solution Playback cuts out. The sound cuts due to vibration resulting Place the iPod® on a stable location where it from an unstable location of the iPod®. does not roll over. Battery charge of an iPod® takes longer. Battery charge of the iPod®...
(177,1) 8. Troubleshooting guide USB MEMORY DEVICE Symptom Possible cause Possible solution The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable. A USB hub is used. Do not use a USB hub. A USB device is rapidly connected to or Slowly connect or disconnect the USB device.
(178,1) 8. Troubleshooting guide BLUETOOTH® AUDIO Symptom Possible cause Possible solution Registration cannot be performed. The Bluetooth® audio device is not compa- Check the Bluetooth® audio device Owner’s tible with the in-vehicle audio system. Manual. Bluetooth® is disabled on device. Check that the Bluetooth®...
(179,1) 8. Troubleshooting guide Symptom Possible cause Possible solution Audio operation cannot be performed. A Bluetooth® audio device that does not Contact a NISSAN dealer or visit www. support audio operations is in use. nissanusa.com/bluetooth/ (for U.S. and Canada) to check Bluetooth® audio device compatibility.
(180,1) 8. Troubleshooting guide BLUETOOTH® HANDS-FREE PHONE SYSTEM Symptom Possible cause Possible solution A cellular phone cannot be registered. The cellular phone is not compatible with the Use a cellular phone compatible with the system. in-vehicle hands-free phone system. Contact a NISSAN dealer or visit www.nissanusa. com/bluetooth/ (for U.S.
(181,1) 8. Troubleshooting guide Symptom Possible cause Possible solution The system does not recognize the The cellular phone is not compatible with the Use a cellular phone compatible with the system. connection of a cellular phone. The in-vehicle hands-free phone system. Contact a NISSAN dealer or visit www.nissanusa.
(182,1) 8. Troubleshooting guide Symptom Possible cause Possible solution When a cellular phone is operated to Some models of a cellular phone do not This is not a malfunction. Make another call using make a call, the hands-free function switch to the hands-free mode when they are the hands-free function.
(183,1) 8. Troubleshooting guide Symptom Possible cause Possible solution Phonebook cannot be downloaded. An error occurred during the phone pairing Please delete the Bluetooth® pairing information process. from both the cellular phone and vehicle system before registering it again. Phone does not support phonebook down- Contact a NISSAN dealer or visit www.nissanusa.
(184,1) 8. Troubleshooting guide NISSANCONNECT® SERVICES (if so equipped) Symptom Possible cause Possible solution The system cannot con- A subscription for the NissanCon- Sign up for a subscription to the NissanConnect® Services. For details nect to the NissanCon- nect® Services has not been estab- about subscriptions, visit the website or contact the support line (for U.S.
(185,1) 8. Troubleshooting guide Apple CarPlay® Symptom Cause and Countermeasure Cannot start Apple CarPlay® though it is tethered to the The USB cable is not connected to the USB connection port. Properly connect the vehicle. USB cable to the USB connection port. “USB (Universal Serial Bus) connection ports”...
(186,1) 8. Troubleshooting guide Android Auto Symptom Cause and Countermeasure Cannot start Android Auto though it is connected to The USB cable is not connected to the USB connection port. Properly connect the the vehicle. USB cable to the USB connection port. “USB (Universal Serial Bus) connection ports”...
(187,1) 8. Troubleshooting guide Cannot start voice operation using < > on the The USB cable may not be properly connected. Disconnect and reconnect the USB steering wheel. cable. Voice operation cannot be performed while driving. Turn on the "While driving" setting on your Android phone.
(188,1) 8. Troubleshooting guide SIRI® EYES FREE Symptom Cause and Countermeasure Cannot access Siri® Eyes Free using Check if a Bluetooth® connection is established between the iPhone® and the system. < > on the steering wheel. Check if Siri® is enabled on the device. On your phone, go to Siri® setting. Check that Siri®...
(189,1) 8. Troubleshooting guide NAVIGATION (if so equipped) BASIC OPERATIONS Symptom Possible cause Possible solution No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display. The display is turned off. Push < > to turn on the display. The volume of the voice guidance is too high The volume is not set correctly, or the voice Adjust the volume of the voice guidance or...
(190,1) 8. Troubleshooting guide MAP SCREEN Symptom Possible cause Possible solution Names of roads and locations differ This is because the quantity of the displayed informa- This is not a malfunction. between 2D and 3D view. tion is reduced so that the screen does not become too cluttered.
(191,1) 8. Troubleshooting guide Symptom Possible cause Possible solution When the vehicle is traveling on a new Because the new road is not stored in the map data, the Updated road information will be included road, the vehicle icon is located on system automatically places the vehicle icon on the in the next version of the map data.
(192,1) 8. Troubleshooting guide ROUTE CALCULATION AND VISUAL GUIDANCE Symptom Possible cause Possible solution Waypoints are not included in Waypoints that have been already passed are not included To go to that waypoint again, edit the route. the auto reroute calculation. in the auto reroute calculation.
(193,1) 8. Troubleshooting guide Symptom Possible cause Possible solution The part of the route that the A route is managed by sections between waypoints. If the This is not a malfunction. vehicle has already passed is vehicle passed the first waypoint, the section between the deleted.
(194,1) 8. Troubleshooting guide VOICE GUIDANCE Symptom Possible cause Possible solution Voice guidance is not available. The vehicle has deviated from the suggested route. Go back to the suggested route or request route calculation again. Voice guidance is turned off. Turn on voice guidance.
(195,1) 8. Troubleshooting guide TRAFFIC INFORMATION Symptom Possible cause Possible solution Traffic information is not displayed. Traffic information is not turned on. Turn on the traffic information. The vehicle is in an area where traffic information Scroll to an area where traffic information is is not available.
(196,1) 8. Troubleshooting guide VOICE RECOGNITION Symptom Possible cause Possible solution The system does not operate or fails to The interior of the vehicle is too noisy. Close the windows or have the other occu- interpret the command correctly. pants be quiet. The fan speed of the heater/air conditioner is Decrease the fan speed of the heater/air too fast.
(197,1) 8. Troubleshooting guide Symptom Possible cause Possible solution USB memory device cannot be operated with Depending on the device, iPhone® or iPod® This is not a malfunction. voice commands. may be recognized as a USB memory device. The USB/iPod® operation screen is grayed The audio device is not connected.