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iPod® PLAYER
Symptom
The system does not recognize an iPod®.
An iPod® cannot be operated.
An iPod® does not respond.
Music cannot be played back.
Condition:
Possible cause
A connector cable is not correctly connected,
or the iPod® does not correctly operate.
The iPod® that is to be connected is not
compatible with the system.
The connected USB extension cable is not
compatible with the system.
The cable is rapidly connected to or discon-
nected from the USB connection port.
The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to
the iPod®.
The iPod® is not operating normally.
The system plays back an album/file that
includes a particular album art.
There are too many files in a category.
The shuffle function is turned on.
A connector is not connected to the iPod®.
[ Edit: 2019/ 9/ 13 Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]
(175,1)
8. Troubleshooting guide
Possible solution
Connect the connector cable again. If the
system does not recognize the iPod® after
performing this procedure above, reset the
iPod®.
Check the iPod® model and firmware versions
available for the system.
Replace the USB extension cable if the system
still does not recognize the iPod® after
reconnecting the cable properly a number of
times.
Slowly connect or disconnect the USB cable.
Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
Disconnect the iPod® from the in-vehicle
audio system, and then connect it to the
system again.
Disconnect the iPod® from the in-vehicle
audio system, and then reset the iPod®.
Disable the album art, and then connect the
iPod® to the system.
Decrease the number of files in a category
(less than 65500 files).
Turn off the shuffle function if many files are
stored on the iPod®.
Firmly connect the connector to the iPod®.
8-5

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