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Chapter 5
AFTER-SALES SERVICE
5.1 KEEPING PERIOD OF MAINTENANCE PARTS
Keeping period of maintenance parts is ten years from the production is discontinued.
5.2 WHEN YOU REQUEST FOR REPAIR
If you suppose the product may be out of order, read the description in "4.5 FAULT
FINDING" and "4.6 TROUBLE SHOOTING", and check the suspected point again.
If it is still out of order, you are recommended to stop operation of the equipment and
consult with the dealer from whom you purchased the product, or our branch office in
your country or district, the sales department in our main office in Tokyo.
Repair within the Warranty Period If any failure occurs in the product during its
normal operation in accordance with the instruction manual, the dealer or JRC will
repair free of charge. In case that any failure is caused due to misuse, faulty
operation, negligence or force major such as natural disaster and fire, the product
will be repaired with charges.
Repair after the Warranty Period If any defective function of the product is
recoverable by repair, the repair of it will be made at your own charge upon your
request.
Necessary Information for Repair
Product name, model, manufacturing date and serial number
Trouble conditions (as detailed as possible. Refer to page 5-2 " Radar Failure
Check List".)
Name of company/organization, address and telephone number
5.3 RECOMMENDED MAINTENANCE
The performance of the product may deteriorate due to the secular change of the parts
used in it, though such deterioration depends upon the conditions of operation.
So checkup and maintenance is recommendable for the product in addition to your daily
care.
For maintenance, consult with the near-by dealer or our sales department.
Such maintenance will be made with charges.
Chapter 5 AFTER-SALES SERVICE
5.1 KEEPING PERIOD OF MAINTENANCE PARTS
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