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In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
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Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installation of Memory Modules (DIMM) Jumper Setup Onboard Headers and Connectors Unit Identification purpose LED/Switch Driver Installation Guide M.2_SSD (NGFF) Module Installation Guide Chapter 3 UEFI Setup Utility...
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Advanced Screen 3.3.1 CPU Configuration 3.3.2 DRAM Configuration 3.3.3 Chipset Configuration 3.3.4 Storage Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 Runtime Error Logging 3.3.11 Intel SPS Configuration 3.3.12 Intel®...
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Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
- Slot5 PCIe 3.0 x8 - Slot6 Storage SATA Controller EP2C621D8 / EP2C621D8-16R: Intel® C621: 8 x SATA3 (2 x miniSAS-HD) + 1 x SATA DOM port + 1 x M.2 port; SATA3 and M.2 support RAID 0, 1, 5, 10...
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256Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU Temperature Sensing - System Temperature Sensing - CPU/Front Fan Tachometer...
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Support OS Microsoft® Windows® (Server OS) - Server 2012 R2 (64 bit) - Server 2016 (64 bit) Linux® - Red Hat Enterprise Linux Server 6.8 (64 bit) / 7.4 (64 bit) - CentOS 6.8 (64 bit) / 7.4 (64 bit) - SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit) - FreeBSD 11.2 ( 64 bit) - Ubuntu 16.04 (64 bit)
POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
EP2C621D8 / EP2C621D8-16R 1.6 I/O Panel No. Description No. Description UID Switch (UID) USB 3.0 Ports (USB3_1_2) VGA Port (VGA1) LAN RJ-45 Port (LAN2)** LAN RJ-45 Port (IPMI_LAN1)* LAN RJ-45 Port (LAN1)** LAN Port LED Indications *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications.
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ACT/LINK LED SPEED LED LAN Port LAN Port (LAN1, LAN2) LED Indications Speed LED Activity / Link LED Status Description Status Description No link No link Green 1Gbps connection Blinking Green Data Activity Link...
EP2C621D8 / EP2C621D8-16R is a dual socket motherboard that supports Intel® Xeon® Scalable Processors. Please install a primary processor (BootStrap Processor) into “CPU1” socket and then install a non-Primary Processor (Application Processors) into “CPU2”...
EP2C621D8 / EP2C621D8-16R 2.3 Installing the CPU 1. Before you insert the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
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1. Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation. 2. Illustration in this documentation are examples only. Heatsink or fan cooler type may differ.
EP2C621D8 / EP2C621D8-16R 2.4 Installation of Memory Modules (DIMM) This motherboard provides eight 288-pin DDR4 (Double Data Rate 4) DIMM slots in four groups, and supports Four Channel Memory Technology. 1. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 slot;...
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The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
EP2C621D8 / EP2C621D8-16R 2.5 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
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Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.6, No. 32) Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.6, No. 33) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.6, No. 36) Board Level SKU (Default) Reserved for system level Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.6, No.
EP2C621D8 / EP2C621D8-16R 2.6 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard.
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Auxiliary Panel Header This header supports multiple (18-pin AUX_PANEL1) functions on the front panel, (see p.6, No. 18) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment. It can be used for communication between peripheral equipment in the system, which has slower transmission rates, and power management equipment.
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(4-pin CPU2_FAN1) please connect it to Pin 1-3. (see p.6, No. 51) *For more details, please refer to the FAN_SPEED_CONTROL FAN_SPEED Cooler QVL list on the ASRock Rack + 12V website. GN D ATX Power Connector This motherboard provides a (24-pin ATXPWR1) 24-pin ATX power connector.
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ATX 12V Power This motherboard provides Connectors two 8-pin ATX 12V power (8-pin ATX12V1) connectors. (see p.6, No. 4) (8-pin ATX12V2) (see p.6, No. 3) USB 2.0 Header There is one USB 2.0 header on (19-pin USB_1_2) this motherboard. This USB 2.0 (see p.6, No.
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EP2C621D8 / EP2C621D8-16R ALERT PSU SMBus Header PSU SMBus monitors the SMBCLK (5-pin PSU_SMB1) status of the power supply, fan (see p.6, No. 26) and system temperature. SMBDATA Intelligent Platform This 4-pin connector is used Management Bus Header to provide a cabled base-board...
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RRXD1 Serial Port Header This COM header supports a DDTR#1 DDSR#1 (9-pin COM1) serial port module. CCTS#1 (see p.6, No. 34) RRI#1 RRTS#1 TTXD1 DDCD#1 PWM Configuration This header is used for PWM Header configurations. (3-pin PWM_CFG1) (see p.6, No. 50) Virtual RAID On CPU This connector supports Intel®...
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EP2C621D8 / EP2C621D8-16R Chassis Speaker Header Please connect the chassis DUMMY SPEAKER (4-pin SPEAKER1) speaker to this header. DUMMY (see p.6, No. 19)
2.7 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID1) the front/rear UID blue LED indicator will be truned on.
EP2C621D8 / EP2C621D8-16R 2.9 M.2_SSD (NGFF) Module Installation Guide The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The M.2_SSD (NGFF) Socket 3 can accommodate either a M.2 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen 3 x4 (32Gb/s) Installingg the M.2_SSD (NGFF) Module...
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Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location D by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand.
EP2C621D8 / EP2C621D8-16R Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.
3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
EP2C621D8 / EP2C621D8-16R 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.
3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, ACPI Configura- tion, USB Configuration, Super IO Configuration, Serial Port Console Redirection, ® H/W Monitor, Runtime Error Logging, Intel SPS Configuration, Intel VMD Technology, Intel(R) Virtual RAID on CPU and Instant Flash.
EP2C621D8 / EP2C621D8-16R 3.3.1 CPU Configuration Intel SpeedStep Technology Intel SpeedStep technology allows processors to switch between multiple frequencies and voltage points for better power saving and heat dissipation. CPU turbo ratio can be fixed when Intel SpeedStep Technology set Disabled and Intel Turbo Boost Technology set En- abled.
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Short Duration Power Limit Configure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will be lowered immediately. A lower limit can protect the CPU and save power, while a higher limit may improve performance. Intel Hyper Threading Technology Intel Hyper Threading Technology allows multiple threads to run on each core, so that the overall performance on threaded software is improved.
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EP2C621D8 / EP2C621D8-16R Package C State Support Enable CPU, PCIe, Memory, Graphics C State Support for power saving. CPU C6 State Support Enable C6 deep sleep state for lower power consumption. Enhanced Halt State (C1E) Enable Enhanced Halt State (C1E) for lower power consumption.
3.3.2 DRAM Configuration Enforce POR Enable to enforce POR restrictions for DDR4 frequency and voltage programming. DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. Numa Use this item to enable or disable Non Uniform Memory Access (NUMA). IMC Interleaving Select IMC Interleaving settings.
3.3.3 Chipset Configuration MMCFG Base Use this item to select MMCFG Base. MMIO High Base Use this item to select MMIO High Base. MMIO High Size Use this item to select MMIO High Size. Above 4G Decoding Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if the system supports 64 bit PCI decoding).
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EP2C621D8 / EP2C621D8-16R Onboard LAN This allows you to enable or disable the Onboard LAN1 feature. VT-d Intel Virtualization Technology for Directed I/O helps your virtual machine monitor bet- ter utilize hardware by improving application compatibility and reliability, and providing additional levels of manageability, security, isolation, and I/O performance.
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PCIE6 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. SR-IOV Support If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO Virtualization Support. Onboard Debug Port LED Enable/Disable the onboard Dr. Debug LED. Restore AC Power Loss This allows you to set the power state after a power failure.
EP2C621D8 / EP2C621D8-16R 3.3.4 Storage Configuration LSI 3616 Controller (EP2C621D8-16R only) Use item to enable or disable LSI Controller. Bootable LSI 3616 Controller (EP2C621D8-16R only) Use item to enable or disable Bootable LSI Controller. Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature.
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sSATA Storage Configuration sSATA Controller Use this item to enable or disable sSATA Controllers. sSATA/M.2_SATA Mode Selection Identify the sSATA port is connected to Solid State Drive or Hard Disk Drive. Press <Ctrl+I> to enter RAID ROM during UEFI POST process. sSATA ALPM Use this item to enable or disable SALP.
EP2C621D8 / EP2C621D8-16R 3.3.5 ACPI Configuration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-soft- off mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
EP2C621D8 / EP2C621D8-16R 3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Change Settings Use this item to select an optimal setting for Super IO device.
3.3.8 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
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EP2C621D8 / EP2C621D8-16R Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
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computer and the host computer to which you are connected exchange information. Legacy Serial Redirection Port Use this item to select a COM port to display redirection of Legacy OS and Legacy OPROM Messages. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection Use this option to enable or disable Console Redirection.
EP2C621D8 / EP2C621D8-16R 3.3.9 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
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FRNT_FAN 4 This allows you to set the front fan 4’s speed. The default value is [Smart Fan]. Smart Fan Control This allows you to set the Smart fan’s level speed. Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) This allows you to set duty cycle for each stage.
EP2C621D8 / EP2C621D8-16R 3.3.10 Runtime Error Logging WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. System Error Use this item to enable or disable System Error feature. When it is set to [Enabled], you can configure Memory Error and PCIE Error log features.
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PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors. PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors.
EP2C621D8 / EP2C621D8-16R 3.3.11 Intel SPS Configuration SPS screen displays the Intel SPS Configuration information, such as Operational Firmware Version and Firmware State.
® 3.3.12 Intel VMD Technology ® Intel VMD for Volume Management Device on Socket 0 ® Intel VMD for Volume Management Device for PStack1 ® Enable/Disable Intel Volume Management Device Technology in this Stack. When it is enabled, you will see the following items. VMD port 2A ®...
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EP2C621D8 / EP2C621D8-16R ® Intel VMD for Volume Management Device for PStack2 ® Enable/Disable Intel Volume Management Device Technology in this Stack. When it is enabled, you will see the following items. VMD port 3C ® Enable/Disable Intel Volume Management Device Technology on specific root port.
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VMD port 3B ® Enable/Disable Intel Volume Management Device Technology on specific root port. VMD port 3C ® Enable/Disable Intel Volume Management Device Technology on specific root port. VMD port 3D ® Enable/Disable Intel Volume Management Device Technology on specific root port. Hot Plug Capable Enable/Disable Hot Plug for PCIe Root Ports 3A-3D.
3.3.14 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
EP2C621D8 / EP2C621D8-16R 3.4 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.
3.4.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Provision Factory Defaults Allow to provision factory default Secure Boot keys when System is in Setup Mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
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EP2C621D8 / EP2C621D8-16R d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed, Test Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST...
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a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed, Test Authorized TimeStamps Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin)
EP2C621D8 / EP2C621D8-16R 3.5 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order.
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Setup Prompt Timeout Configure the number of seconds to wait for the UEFI setup utility. Bootup Num-Lock If this item is set to [On], it will automatically activate the Numeric Lock function after boot-up. Boot Beep Select whether the Boot Beep should be turned on or off when the system boots up. Please note that a buzzer is needed.
EP2C621D8 / EP2C621D8-16R 3.5.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.
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PCIE3 Slot OpROM Use this item to select slot storage and Network Option ROM policy. In Auto option, the default is Disabled with NVMe device, but it is Legacy with other devices. (This item can't select Video Option ROM policy.) PCIE5 Slot OpROM Use this item to select slot storage and Network Option ROM policy.
EP2C621D8 / EP2C621D8-16R 3.6 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
3.7 Server Mgmt Wait For BMC Wait For BMC response for specified time out. In PILOTII, BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces. Inventory Support This will execute inventory function for system.
EP2C621D8 / EP2C621D8-16R 3.7.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
3.7.2 BMC Network Configuration BMC Out of Band Access Use this item to enable or disable BMC Out of Band Access. Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
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EP2C621D8 / EP2C621D8-16R The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support...
3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...
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4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
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Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
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5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
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