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ASROCK Rack EP2C621D16GM User Manual

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EP2C621D16GM
EP2C621D16GM-2T
User Manual
Version 1.0
Published May 2018
Copyright©2018 ASRock Rack INC. All rights reserved.

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Summary of Contents for ASROCK Rack EP2C621D16GM

  • Page 1 EP2C621D16GM EP2C621D16GM-2T User Manual Version 1.0 Published May 2018 Copyright©2018 ASRock Rack INC. All rights reserved.
  • Page 2 In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
  • Page 3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...

  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installation of Memory Modules (DIMM) Jumper Setup Onboard Headers and Connectors Unit Identification purpose LED/Switch Driver Installation Guide 2.10 M.2_SSD (NGFF) Module Installation Guide...
  • Page 5 Advanced Screen 3.3.1 CPU Configuration 3.3.2 Memory Configuration 3.3.3 Chipset Configuration 3.3.4 Storage Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 Runtime Error Logging 3.3.11 Intel SPS Configuration 3.3.12 Intel(R) VMD Technology 3.3.13 Intel(R) Virtual RAID on CPU 3.3.14 Instant Flash...
  • Page 6 Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...

  • Page 7: Chapter 1 Introduction

    In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.

  • Page 8: Specifications

    Slimline - 1 x8 from CPU1 - 2 x8 from CPU2 - 1 x8 from DMI(x4) + PCH (x4) Ethernet EP2C621D16GM: 1000 /100 /10 Mbps by Intel i350 Interface EP2C621D16GM-2T: 10000/1000 /100 /10 Mbps by Intel X550 EP2C621D16GM: LAN Controller 2 x RJ45 GLAN by Intel®...
  • Page 9 1 (only Fan Fail LED) Front LED USB2.0 Header COM Header System BIOS BIOS Type 256Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash...
  • Page 10 Hardware Monitor Temperature - Card Side Temperature Sensing - System Temperature Sensing - CPU/Rear/Front Fan Tachometer - CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by CPU Temperature) - CPU/Rear/Front Fan Multi-Speed Control Voltage Voltage Monitoring: CPU1/2, VCCM_AB/CD/EF/GH, 3V/5V/ 12V, +1.05V_PCH, +BAT, 3VSB, 5VSB Support OS Microsoft®...

  • Page 11: Unique Features

    POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.

  • Page 12: Motherboard Layout

    DDR4_J1 (64 bit, 288-pin module, Blue) DDR4_J2 (64 bit, 288-pin module, White) SLIMLINE 4 AEP_4 CPU2_FAN1 SATA_0_3 SATA_4_7 ATX12V2 FRNT_VGA1 EP2C621D16GM CPU2 Intel C621 AEP_3 DDR4_G2 (64 bit, 288-pin module, White) DDR4_G1 (64 bit, 288-pin module, Blue) BIOS AST2500 DDR4_H1 (64 bit, 288-pin module, Blue)
  • Page 13 EP2C621D16GM / EP2C621D16GM-2T Description ATX Power Connector (ATXPWR1) PSU SMBus (PSU_SMB1) Mini-SAS HD Connector (SATA_4_7) ATX 12V Power Connector (ATX12V2) 1 x 288-pin DDR4 DIMM Slots (DDR4_J2, White)* 3 x 288-pin DDR4 DIMM Slots (DDR4_J1, DDR4_K1, DDR4_L1, Blue)* Slimline NVMe Connector (SLIMLINE2)
  • Page 14 Description Auxiliary Panel Header (AUX_PANEL1) Intelligent Platform Management Bus header (IPMB1) System Panel Header (PANEL1) TPM Header (TPM1) Serial Port Header (COM1) Non Maskable Interrupt Button (NMI_BTN1) Chassis ID0 Jumper (CHASSIS_ID0) USB 2.0 Header (USB2_1_2) Slimline NVMe Power Connector (SLIM_PWR1) Front LAN LED Header (FRONT_LED) PWM Configuration Header (PWM_CFG1) Chassis ID1 Jumper (CHASSIS_ID1)

  • Page 15: Onboard Led Indicators

    EP2C621D16GM / EP2C621D16GM-2T 1.5 Onboard LED Indicators UID1 DDR4_L1 (64 bit, 288-pin module, Blue) DDR4_K1 (64 bit, 288-pin module, Blue) DDR4_J1 (64 bit, 288-pin module, Blue) DDR4_J2 (64 bit, 288-pin module, White) AEP_4 EP2C621D16GM Intel C621 AEP_3 DDR4_G2 (64 bit, 288-pin module, White)
  • Page 16 Item Status Description CPU_FAN_LED1 Amber CPU1_FAN failed FFAN_LED2 Amber FRNT_FAN2 failed FFAN_LED1 Amber FRNT_FAN1 failed CPU_FAN_LED2 Amber CPU2_FAN failed BMC_LED1 Green BMC heartbeat LED SB_PWR1 Green STB PWR ready...

  • Page 17: I/O Panel

    EP2C621D16GM / EP2C621D16GM-2T 1.6 I/O Panel EP2C621D16GM No. Description No. Description UID Switch (UID) VGA Port (VGA1) LAN RJ-45 Port (IPMI_LAN1)* 1G LAN RJ-45 Port (LAN2)** USB 3.0 Ports (USB3_1_2) 1G LAN RJ-45 Port (LAN1)** EP2C621D16GM-2T No. Description No. Description...
  • Page 18 **There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port LAN Port (LAN1, LAN2) LED Indications 1G For EP2C621D16GM Speed LED Activity / Link LED Status Description Status...

  • Page 19: Block Diagram

    EP2C621D16GM / EP2C621D16GM-2T 1.7 Block Diagram...

  • Page 20: Chapter 2 Installation

    This is a SSI CEB form factor (12” x 10.86”, 30.5 cm x 27.58 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. EP2C621D16GM/EP2C621D16GM-2T is a dual socket motherboard that supports Intel® Xeon® Scalable Processors.

  • Page 21: Installing The Cpu

    EP2C621D16GM / EP2C621D16GM-2T 2.3 Installing the CPU 1. Before you insert the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
  • Page 22 1. Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation. 2. Illustration in this documentation are examples only. Heatsink or fan cooler type may differ. Pin1...
  • Page 23 EP2C621D16GM / EP2C621D16GM-2T Tighten the two Corner Plunger to 12 IN.LB. Two turns at a time. Tighten the two Middle Nuts to 12 IN.LB. Two turns at a time.

  • Page 24: Installation Of Memory Modules (Dimm)

    2.4 Installation of Memory Modules (DIMM) This motherboard provides sixteen 288-pin DDR4 (Double Data Rate 4) DIMM slots in two groups, and supports Six and Dual Channel Memory Technology. Capacity CPU1 CPU2 DDR4_A1, B1, C1, D1, E1, F1 (Blue) DDR4_G1, H1, I1, J1, K1, L1 (Blue) 256GB / 512GB DDR4_A2, D2 (White)
  • Page 25 EP2C621D16GM / EP2C621D16GM-2T The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
  • Page 26 Recommended Memory Configurations A single memory module should be installed in the BLUE socket which is nearest to the CPU. 1 CPU Configuration CPU1 1 DIMM 2 DIMMS 4 DIMMS 6 DIMMS 8 DIMMS 2 CPU Configuration CPU1 1 DIMM 2 DIMMS 4 DIMMS 8 DIMMS...

  • Page 27: Jumper Setup

    EP2C621D16GM / EP2C621D16GM-2T 2.5 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
  • Page 28 Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.6, No. 40) Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.6, No. 45) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.6, No. 29) Board Level SKU (Default) Reserved for system level use Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.6, No.

  • Page 29: Onboard Headers And Connectors

    EP2C621D16GM / EP2C621D16GM-2T 2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard.
  • Page 30 Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL_1) functions on the front panel, (see p.6, No. 34) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
  • Page 31 Fan) connectors. If you plan (6-pin CPU2_FAN1) to connect a 3-Pin CPU fan, (see p.6, No. 11) please connect it to Pin 1-3. *For more details, please refer to the Cooler QVL list on the ASRock Rack FAN_VOLTAGE FAN_SPEED website. FAN_SPEED_CONTROL SENSOR...
  • Page 32 TPM Header This connector supports (17-pin TPM1) Trusted Platform Module (see p.6, No. 37) (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. ALERT PSU SMBus Header PSU SMBus monitors the...
  • Page 33 EP2C621D16GM / EP2C621D16GM-2T Front VGA Header Please connect either end (15-pin FRNT_VGA1) of VGA_2X8 cable to VGA (see p.6, No. 52) header. Non Maskable Interrupt Please connect a NMI device Button Header to this header. (NMI_BTN1) CONTROL (see p.6, No. 39)
  • Page 34 RRXD1 Serial Port Header This COM header supports a DDTR#1 DDSR#1 (9-pin COM1) serial port module. CCTS#1 (see p.6, No. 38) RRI#1 RRTS#1 TTXD1 DDCD#1 PWM Configuration This header is used for PWM Header configurations. (3-pin PWM_CFG1) (see p.6, No. 44) SLIMLINE Power The connector is used for the 3.3V...

  • Page 35: Unit Identification Purpose Led/Switch

    EP2C621D16GM / EP2C621D16GM-2T 2.8 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed,...

  • Page 36: M.2_Ssd (Ngff) Module Installation Guide

    2.10 M.2_SSD (NGFF) Module Installation Guide The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The Ultra M.2 Socket (M2_1) supports a M.2 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen3 x4(32Gb/s).
  • Page 37 EP2C621D16GM / EP2C621D16GM-2T Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the NUT80 NUT42 default nut. Otherwise, release the standoff by hand.

  • Page 38: Chapter 3 Uefi Setup Utility

    Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.

  • Page 39: Navigation Keys

    EP2C621D16GM / EP2C621D16GM-2T 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...

  • Page 40: Main Screen

    3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.

  • Page 41: Advanced Screen

    EP2C621D16GM / EP2C621D16GM-2T 3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, ACPI Configura- tion, USB Configuration, Super IO Configuration, Serial Port Console Redirection, H/ W Monitor, Runtime Error Logging, Intel SPS Configuration, Intel(R) VMD Technology, Intel(R) Virtual RAID on CPU and Instant Flash.

  • Page 42: Cpu Configuration

    3.3.1 CPU Configuration Intel SpeedStep Technology Intel SpeedStep technology allows processors to switch between multiple frequencies and voltage points for better power saving and heat dissipation. CPU turbo ratio can be fixed when Intel SpeedStep Technology set Disabled and Intel Turbo Boost Technology set En- abled.
  • Page 43 EP2C621D16GM / EP2C621D16GM-2T Limit is exceeded. Short Duration Power Limit Configure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will be lowered immediately. A lower limit can protect the CPU and save power, while a higher limit may improve performance.
  • Page 44 Package C State Support Enable CPU, PCIe, Memory, Graphics C State Support for power saving. CPU C6 State Support Enable C6 deep sleep state for lower power consumption. Enhanced Halt State(C1E) Enable Enhanced Halt State (C1E) for lower power consumption. Hardware P-States Disable: Hardware chooses a P-state based on OS Request (Legacy P-States) Native Mode: Hardware chooses a P-state based on OS guidance...

  • Page 45: Memory Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.3.2 Memory Configuration Enforce POR Enable to enforce POR restrictions for DDR4 frequency and voltage programming. DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. Numa Use this item to enable or disable Non Uniform Memory Access (NUMA).
  • Page 46 reducing the memory capacity by half. Mirror Enable will disable XPT Prefetch. Memory Rank Sparing Enable or disable Memory Rank Sparing.

  • Page 47: Chipset Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.3.3 Chipset Configuration MMCFG Base Use this item to select MMCFG Base. MMIO High Base Use this item to select MMIO High Base. MMIO High Size Use this item to select MMIO High Size. Above 4G Decoding Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if the system supports 64 bit PCI decoding).
  • Page 48 additional levels of manageability, security, isolation, and I/O performance. Onboard LAN1 This allows you to enable or disable the Onboard LAN feature. Onboard LAN2 This allows you to enable or disable the Onboard LAN feature. PLX ACS Control This allows you to enable or disable the PLX ACS. PCIE1-6 Upstream Link Speed This allows you to select PCIE Link Speed.
  • Page 49 EP2C621D16GM / EP2C621D16GM-2T SLIMLIN2-2 Link Speed This allows you to select SLIMLINE Link Speed. SLIMLIN2-2 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. SLIMLIN3-1 Link Speed This allows you to select SLIMLINE Link Speed.

  • Page 50: Storage Configuration

    3.3.4 Storage Configuration Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. Configuration options: [Disabled] and [Enabled]. SATA Controller Use this item to enable or disable SATA Controllers. SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive.

  • Page 51: Acpi Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.3.5 ACPI Configuration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-soft- off mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.

  • Page 52: Usb Configuration

    3.3.6 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices. The default value is [Enabled].

  • Page 53: Super Io Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Change Settings Use this item to select an optimal setting for Super IO device.

  • Page 54: Serial Port Console Redirection

    3.3.8 Serial Port Console Redirection COM1 Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
  • Page 55 EP2C621D16GM / EP2C621D16GM-2T Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
  • Page 56 computer and the host computer to which you are connected exchange information. Legacy Serial Redirection Port Use this item to select a COM port to display redirection of Legacy OS and Legacy OPROM Messages. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection Use this option to enable or disable Console Redirection.

  • Page 57: H/W Monitor

    EP2C621D16GM / EP2C621D16GM-2T 3.3.9 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
  • Page 58 Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) This allows you to set duty cycle for each stage. Smart Fan Temp Control Smart Fan Temp x (x means 1 to 11 stage) This allows you to set temperature for each stage. Watch Dog Timer This allows you to enable or disable the Watch Dog Timer.

  • Page 59: Runtime Error Logging

    EP2C621D16GM / EP2C621D16GM-2T 3.3.10 Runtime Error Logging WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. System Error Use this item to enable or disable System Error feature. When it is set to [Enabled], you can configure Memory Error and PCIE Error log features.
  • Page 60 PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors. PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors.

  • Page 61: Intel Sps Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.3.11 Intel SPS Configuration SPS screen displays the Intel SPS Configuration information, such as Operational Firmware Version and Firmware State.

  • Page 62: Intel(R) Vmd Technology

    3.3.12 Intel(R) VMD Technology Press <Enter> to bring up the Intel(R) VMD for Volume Management Device Configuration menu. Intel(R) VMD for Volume Management Device on Socket 0 Intel(R) VMD for Volume Management Device Technology Use this item to enable or disable Intel(R) Volume Management Device Technology in this Stack.
  • Page 63 EP2C621D16GM / EP2C621D16GM-2T Intel(R) VMD for Volume Management Device on Socket 1 Intel(R) VMD for Volume Management Device Technology Use this item to enable or disable Intel(R) Volume Management Device Technology in this Stack. When [Enabled], users are allowed to configure the options below.

  • Page 64: Intel(R) Virtual Raid On Cpu

    3.3.13 Intel(R) Virtual RAID on CPU This formset allows the user to manage Intel(R) Virtual RAID on CPU.

  • Page 65: Instant Flash

    EP2C621D16GM / EP2C621D16GM-2T 3.3.14 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive,...

  • Page 66: Security

    3.4 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.

  • Page 67: Key Management

    EP2C621D16GM / EP2C621D16GM-2T 3.4.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Provision Factory Defaults Allow to provision factory default Secure Boot keys when System is in Setup Mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
  • Page 68 d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed, Test Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2.
  • Page 69 EP2C621D16GM / EP2C621D16GM-2T a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed, Test Authorized TimeStamps Enroll Factory Defaults or load certificates from a file: 1.

  • Page 70: Boot Screen

    3.5 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option Filter This option controls Legacy/UEFI ROMs priority.
  • Page 71 EP2C621D16GM / EP2C621D16GM-2T AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo” but you want to see the AddOn ROM information when the system boots, please select [Enabled]. Configuration options: [Enabled] and [Disabled]. The default value is [Enabled].

  • Page 72: Csm Parameters

    3.5.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.

  • Page 73: Event Logs

    EP2C621D16GM / EP2C621D16GM-2T 3.6 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
  • Page 74 entries which utilize a multiple-event counter. The value ranges from 0 to 99 minutes. View Smbios Event Log Press <Enter> to view the Smbios Event Log records. All values changed here do not take effect until computer is restarted.

  • Page 75: Server Mgmt

    EP2C621D16GM / EP2C621D16GM-2T 3.7 Server Mgmt Wait For BMC Wait For BMC response for specified time out. In PILOTII, BMC starts at the same time when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to BMC interfaces.

  • Page 76: System Event Log

    3.7.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress or both.

  • Page 77: Bmc Network Configuration

    EP2C621D16GM / EP2C621D16GM-2T 3.7.2 BMC Network Configuration BMC Out of Band Access Use this item to enable or disable BMC Out of Band Access. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
  • Page 78 The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/faq.asp...

  • Page 79: Exit Screen

    EP2C621D16GM / EP2C621D16GM-2T 3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
  • Page 80 4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
  • Page 81 EP2C621D16GM / EP2C621D16GM-2T Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 82 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
  • Page 83 EP2C621D16GM / EP2C621D16GM-2T 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.

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