Dimplex Saletto LPP050E Instruction Manual page 25

For electrical products sold within the European Community. At the end of
the electrical products useful life it should not be disposed of with household
waste. Please recycle where facilities exist. Check with a Local Authority or
retailer for recycling advice in your country. Packaging should be recycled
where possible.
What does a Dimplex Guarantee cover?
Dimplex designs and manufactures its products to ensure they deliver reliable service
for normal, household use in domestic settings. All Dimplex products are individually
tested before leaving the factory.
If you are a consumer and you experience a problem with your Dimplex product,
which is found to be defective due to faulty materials or workmanship within the
Guarantee Period, this Dimplex Guarantee will cover repair or - at the discretion of
Dimplex – replacement with a functionally equivalent Dimplex product.
The Dimplex Guarantee Period is two calendar years from the date of purchase of
your Dimplex product, or the date of delivery of the product, if later. The Dimplex
Guarantee is conditional upon you providing the original purchase receipt as proof of
purchase. Please therefore retain your receipt as proof of purchase.
If you do experience a problem with your Dimplex product please call the Helpline on
0344 879 3588 or visit https://www.gdhv.com/contact-us and complete the
online form. For ROI please email serviceireland@glendimplex.com or call
+353(0)1 842 833. We will need details of your Dimplex product, its serial number
and a description of the fault which has occurred. You can find the model number
and serial number for your Dimplex product on the heaters side. Once we receive
your information and proof of purchase we will contact you to make the necessary
arrangements.
If your Dimplex product is not covered by this Dimplex Guarantee there may be a
charge to repair your product. However, we will contact you for agreement to any
charges before any chargeable service is carried out.
What is not covered by a Dimplex Guarantee?
The Dimplex Guarantee does not cover any of the following:
• Any fault or damage to your Dimplex product due to faulty materials or workmanship
occurring outside the two year Guarantee Period.
• Any fault or damage occurring to any pre-owned Dimplex product or to any other
equipment or property.
• Accidental damage to your Dimplex product or damage to your Dimplex product
from external sources (for example, transit, weather, electrical outages or power
surges).
• Fault or damage to your Dimplex product which is:
• Not due to faulty materials or workmanship or which is due to circumstances
outside Dimplex's control.
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