Troubleshooting - Oster XL Instruction Manual

Lid Lock Pin
Gently press the pin and ensure it is clear from debris before you begin using the Multi-Cooker.
Note:
1. Condensation may collect inside the Heating Base under the removable Cooking Pot.
This is normal. Allow to cool, and then dry using kitchen cloth.
2. Always make sure that each component (pot, valves, gasket, etc.) is completely dry
before you put back into the Multi-Cooker.
3. This appliance has no user serviceable parts. Any servicing beyond that described in
the Cleaning Section should be performed by an Authorized Service Representative
only. See Warranty Section.
Subject Question
Power My Multi-Cooker will not
turn on
Doneness of My food was undercooked
food
My food was overcooked
Programming Can I set a time for the
Brown/Sear or Sauté
programs?
Can I change the
cooking function, time or
temperature once the food
is cooking?
Cooking Can the Cooking Pot and
Lid be used on top of the
stove or in the oven?
I stopped the cooking
process and changed
pressure settings, and
now the Multi-Cooker is
preheating again.
Steam Steam is leaking out of
the Multi-Cooker
Lid I am having trouble
removing the Lid.
CKSTPCEC8801_18SEM2 (LA).indd 19

TROUBLESHOOTING

Solution
Make sure outlet is functioning properly.
Check that the Multi-Cooker is plugged in.
Call Customer Service at 1-800-323-9519.
Make sure you selected the proper cooking setting.
Make sure the Lid is properly placed and locked, and that
Steam Release Valve in "Seal" (closed) position.
Check the recipe to see that the proper pressure, temperature,
and time selection were made.
Be sure the power was not interrupted.
Make sure the Cooking Pot has enough liquid to create desired
steam and build pressure. Minimum of 8oz of liquid should be
used when pressure cooking. Never fill over the "MAX" line.
Check that the proper pressure, temperature, and time were selected.
Because sautéing and searing are functions that generally
require your full attention this may not be necessary. However,
if desired a time can be selected.
Yes, to change the cooking function, press START/STOP
and select a new cooking function. Change the time and
temperature as required for the food. Press START/STOP
again. The time and temperature can be changed at any time.
The Cooking Pot and Lid are not oven safe. Neither can be
used on the stove or in the oven.
If a cooking cycle is stopped and a new one is started, the
Multi-Cooker may display "HEAT" until the new pressure is
achieved.
• It is normal for a small amount of steam to come out of the
Bobber Valve before the Multi-Cooker is pressurized.
• If steam is coming out from the perimeter of the Lid, the Lid
has not been closed and locked completely.
There is a safety feature to keep Lid from being removed
while the Multi-Cooker is under pressure. Please make sure
to de-pressurize the unit by rotating the Steam Release Valve
into the "Release" (open) position. Refer to Releasing Pressure
section for further instructions.
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12/13/18 09:11