IBM BladeCenter S Problem Determination And Service Manual page 58

Investigation
Perform these steps to resolve the problem:
1. For the I-error message, look at the third hexadecimal character from the right.
2. If the third hexadecimal character from the right is 1, 2, 3, 8, 9, a, or b, replace
3. If the third hexadecimal character from the right is 4, 5, 6, 7, c, d, e, or f, the
I-error messages displayed for an AMD-based blade server
I-error messages are displayed in the advanced management module event log.
Use this procedure to resolve problems that cause I-error messages with
Opteron-based blade servers.
Problem
The advanced management module event log displays I-error messages for one of
the Opteron-based blade servers.
Investigation
Perform these steps to resolve the problem:
1. For the I-error message, look at the message text:
44
BladeCenter S Type 7779/8886: Problem Determination and Service Guide
In the following example, the third hexadecimal character is a 4:
I BLADE_01 03/10/04 14:13:01 (SN#ZJ1TS1234567) 00151352 MachineCheck
Data Status: A2000000 8C010400
the CPU on the blade server.
problem is with the communication between the CPU and an I/O device (the
I/O data stream has stalled).
a. View the operating system logs and search for hard disk drive errors. If the
timestamps for the hard disk drive errors in the system log correspond to
the timestamp for the I-error in the event log, the problem may be with the
hard disk drive.
b. Update all firmware for the blade server. This includes the Ethernet,
Ethernet expansion cards, Fibre Channel expansion cards as well as the
BIOS and service processor (BMC).
c. Reseat all expansion cards and the storage expansion unit (if installed) on
the blade server. See the blade server documentation for information on
reseating blade server components.
Note: Make sure that you shut down the blade server operating system
before you attempt to reseat the blade server
d. If the blade server storage expansion unit is not installed, verify that the
blade storage expansion (BSE) terminator is installed. The BSE terminator
ships with the blade server.
e. Start the blade server on-board diagnostics (press F2 during POST and run
diagnostics). For more information about running diagnostics, refer to the
documentation that was provided with the blade server.
f. Determine what is being stressed when the failure occurs. If the failure only
seems to occur when performing I/O over one of the expansion cards,
replace the expansion card.
g. Contact IBM support.
E BLADE_07 08/24/06, 17:38:25 (id14c2n07) Memory disabled: DIMM number 2
E BLADE_07 08/24/06, 17:38:25 (id14c2n07) Memory disabled: DIMM number 1