Troubleshooting - Vax BLADE 4 PET User Manual

TROUBLESHOOTING

THERE IS AN ACCESSORY MISSING
Check the contents on the back of the box.
WHY DOES THE MACHINE HAVE NO POWER?
• The battery is not fitted correctly. See OPERATION page 7.
• The battery has no charge. See CHARGING THE BATTERY page 7.
• The motor thermostat may have tripped. Empty the dirt container and check for blockages.
Clean the filters and allow the machine to cool for approximately 1 hour. If you have washed
the filters, wait 24 hours to fully dry before placing back on the machine.
See CLEANING THE FILTER AND SEPARATOR page 10.
• The brushbar motor sensor in the powered floorhead or mini motorised pet tool has been
activated. To reset remove the powered floorhead/tool from the reach wand/handheld and clear
any obstruction. Wait 1 minute before refitting the powered floorhead/tool, switch the machine on
and press the brushbar ON/OFF button. See OPERATION page 8.
WHY WON'T THE MACHINE PICK UP?
• The dirt container may not be correctly fitted. See REMOVING AND REFITTING THE DIRT
CONTAINER page 9.
• The dirt container may be blocked. Check the dirt container and handheld inlet for blockages.
See EMPTYING THE DIRT CONTAINER page 9.
• The filters may be clogged. See CLEANING THE FILTER AND SEPARATOR page 10.
• There may be a blockage. See CHECKING FOR BLOCKAGES page 13.
• The brushbar on the powered floorhead has not been activated. See OPERATION page 8.
• The powered floorhead may be blocked. See REMOVING AND CLEANING THE POWERED
HEAD BRUSHBAR page 11.
• The machine, powered floorhead and reach wand may not be correctly fitted.
See ASSEMBLY page 6.
WHY IS THERE A RED LIGHT?
• Battery charge is running low (<20%). See CHARGING THE BATTERY page 8.
WHY IS THERE A RED LIGHT ON THE POWERED FLOORHEAD?
• The powered floorhead brushbar has been obstructed. See REMOVING AND CLEANING THE
POWERED FLOORHEAD BRUSHBAR page 11.
WHY WON'T THE BRUSHBAR IN THE POWERED FLOORHEAD OR PET TOOL TURN?
• The brushbar in the powered floorhead or mini motorised pet tool has not been activated.
Go to OPERATION page 8.
• The tool/brushbar may be obstructed. See REMOVING AND CLEANING THE POWERED
FLOORHEAD BRUSHBAR page 11 and REMOVING AND CLEANING THE PET TOOL BRUSHBAR
page 12.
• The machine, reach wand, powered floorhead and mini motorised pet tool may not be correctly
fitted. See ASSEMBLY page 6.
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