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Troubleshooting
Problem
FreeStyle does not operate when
a pulse flow selection button is
pressed.
A continuous alarm sounds
and the (yellow) alarm light
illuminates continuously.
Intermittent alarm condition,
and the (yellow) BATT light
illuminates intermittently.
Rapid alarm condition, and the
(yellow) BATT light illuminates
intermittently and FreeStyle
shuts down.
Intermittent alarm condition,
and the (red) alarm light
illuminates intermittently.
Intermittent alarm condition,
and the (red) alarm light
illuminates continuously.
Unit does not start on battery
pack power.
Delay in recharging internal
battery.
Unit alarms while in automobile
and connected to the DC outlet.
All other problems.
24 — MN218 B
Probable Cause
Solution
Battery is discharged.
Power the unit through the DC outlet, or an AC
outlet.
Malfunction.
Contact your Equipment Provider, and change to
another source of oxygen as necessary.
FreeStyle has not detected a
Check the cannula connection.
breath for 15 minutes.
Ensure that cannula tubing is not kinked.
Make sure that the cannula is positioned properly
and that you are breathing through your nose. For
mouth-breathing your clinician may recommend a
chin strap.
Battery requires charging.
Connect to a DC or an AC outlet within 2 minutes, or
exchange battery packs for a fully charged pack.
Battery pack charge is too low to
Connect to DC or an AC outlet immediately.
operate the FreeStyle unit.
Breathing rate has exceeded the
Reduce activity, and then turn unit off and back on
capacity of the FreeStyle unit
again to reset unit. If necessary, change to another
source of oxygen as available and contact your
Equipment Provider.
A general malfunction has
Change to another source of oxygen as available, and
occurred.
contact your Equipment Provider.
Unit may be hot or cold if
Allow the unit to reach normal operating
left outdoors such as in an
temperature, which may take several minutes if
automobile.
exposed to temperature extremes.
Internal battery exceeds charging
Unit may be operated; however, charging may not
temperature.
resume until battery temperature is reduced.
No power to the unit if battery
Disconnect the power supply from the automobile
depleted and DC outlet not
outlet, restart the automobile, and then reconnect
charging.
the power supply into the automobile DC outlet to
reset the breaker within DC power supply.
Change to another source of oxygen as available, and
contact your Equipment Provider.
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