During Calls; Call Waiting - Mitel MiVoice 4222 Office Directions For Use Manual

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5.1
5.1.1
5.1.2
5.1.2.1
5.1.2.2
5.1.2.3
5.1.2.4
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DURING CALLS

CALL WAITING

If you urgently wish to contact an engaged extension, you can indicate to that extension
that there is a call waiting. The call waiting is indicated either by a tone (engaged exten-
sion is an analog extension) or as a second call (engaged extension is a digital system
telephone). If the called extension is not allowed to receive Call Waiting signals, you
will continue to hear a busy tone. If the busy extension ignores the Call waiting tone,
you can initiate Call back.
The capability of initiating or receiving a call waiting indication is controlled by a cate-
gory (programmed by the system administrator).
TO REQUEST CALL WAITING INDICATION
When meeting busy
• Press the Call waiting-key or dial 5.
• Wait for an answer.
Note: If the busy extension ignores the call waiting indication, you can initiate auto-
matic call back.
TO ANSWER A CALL WAITING CALL
Call Waiting is indicated as an incoming call on Line 2-key (lamp flashes and a muted
ringing signal is heard), 3.3 To receive a second call on page 15 .
To terminate an ongoing call
• Replace the handset.
Your telephone now rings to announce the waiting call.
To park an ongoing call
5.9 Parking on page 30 .
Your telephone now rings to announce the waiting call.
To refer back between parked party and current call partner
5.5 Refer back on page 27 .
To transfer an ongoing call
5.7 Transfer on page 28 .
Your telephone now rings to announce the waiting call.
D
URING CALLS
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