During Calls; Call Waiting - Mitel MiVoice 4223 Office Directions For Use Manual

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5
5.1
5.1.1
5.1.2
5.1.2.1
5.1.2.2
5.1.2.3
5.1.2.4
3/1553-ANF 901 54 Uen F5 2018-12-03

DURING CALLS

CALL WAITING

If you urgently wish to contact an engaged extension, you can indicate to that extension
that there is a call waiting. The call waiting is indicated either by a tone (engaged exten-
sion is an analog extension) or as a second call (engaged extension is a digital system
telephone). If the called extension is not allowed to receive Call Waiting signals, you
will continue to hear a busy tone. If the busy extension ignores the Call waiting tone,
you can initiate Call back.
The capability of initiating or receiving a call waiting indication is controlled by a cate-
gory (programmed by the system administrator).
TO REQUEST CALL WAITING INDICATION
When meeting busy
Press the soft-key CallWaiting or the Call waiting-key or dial 5.
Wait for an answer.
Note: If the busy extension ignores the call waiting indication, you can initiate auto-
matic call back.
TO ANSWER A CALL WAITING CALL
Call Waiting is indicated as an incoming call on Line 2-key (lamp flashes and a muted
ringing signal is heard), 3.3 To receive a second call on page 22 .
To terminate an ongoing call
Replace the handset.
Your telephone now rings to announce the waiting call.
To park an ongoing call
5.9 Parking on page 59
Your telephone now rings to announce the waiting call.
To refer back between parked party and current call partner
5.10 Refer back on page 59
To transfer an ongoing call
5.7 Transfer on page 57
D
URING CALLS
54

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