Troubleshooting
Action
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the page or image clipped?
Yes
No
The problem is
Contact
solved.
support.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
Do one or more of
the following:
Go to step 4.
The problem is
solved.
274
customer
•
From the printer
control panel,
change the
paper size to
match the paper
loaded in the tray.
•
From the printer
control panel,
change the
paper type to
match the paper
loaded in the tray.