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Troubleshooting
Restore held jobs?
Try one or more of the following:
•
Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For
non‑touch‑screen printer models, press
•
Select Do not restore if you do not want any print jobs to be restored. For non‑touch‑screen printer
models, press
Scanner automatic feeder cover open
Close the ADF cover.
Scanner disabled by admin [840.01]
Print without the scanner, or contact your system support person.
Scanner disabled. Contact system administrator if problem
persists. [840.02]
From the printer control panel, try one or more of the following:
•
Select Continue with scanner disabled to return to the home screen, and then contact your system
support person.
•
Select Reboot and automatically enable scanner to cancel the job.
Note: This attempts to enable the scanner.
•
For non‑touch‑screen printer models, press
Scanner jam, remove all originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Some held jobs were not restored
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,
press
to confirm.
Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
SMTP server not set up. Contact system administrator.
From the printer control panel, touch Continue to clear the message.
to confirm.
to confirm.
to confirm.
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