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Problem
The ribbon wrinkles
The printer is connected to the
PC using a virtual COM port
and printing stops. There are no
errors.
The printer is connected to a
serial port on the PC but the
printer is not working.
The printer boot up time is
slower than before.
Networking Problems
Problem
The Ethernet or wireless
network connection is not
working correctly
Restore Printer Defaults
To restore factory defaults on the printer, use the printer web page or the Main
Menu on the printer. From the printer web page and the Main Men, you can choose
to restore default network settings, keep or delete user-installed files, and to
restore all system settings.
Restore Defaults from the Printer Web Page
Restore your printer's defaults from the printer web page if you are connected to a
Wi-Fi or Ethernet network.
48
Possible Solution
Try these possible solutions in order:.
•
Darkness setting may be too high, reduce darkness setting
•
You may need to adjust the media edge guide and use/adjust
the Media roll holder.
•
Incorrect or uneven printhead pressure, adjust Printhead
Pressure and Toggle Position.
•
Adjust the ribbon tension bar, turn the tension bar screw
clockwise to move the bar lower and decrease the tension.
turn the tension bar screw counterclockwise to move the bar
upper and increase the tension.
Make sure that bidirectional support is disabled. From the printer
properties dialog box, click the Ports tab, and then clear the
Enable bidirectional support check box.
Try these possible solutions:
•
Make sure the serial port settings are configured correctly.
•
Make sure the serial cable pinouts are correct and that the
cable is not damaged.
•
If you have the Windows driver for an RS-232 printer installed
on your PC, uninstall the driver.
Try these possible solutions:
•
Remove the USB device or use a new (blank) USB
•
The printhead may be failing. If part of the dotted line is
missing, replace the printhead
Possible Solution
Try these possible solutions:
•
Make sure your network cable is securely connected to your
printer and a straight pin-to-pin cable, not a crossover cable.
•
Make sure your PC is correctly configured for and connected
to your network.
•
Make sure your printer is correctly configured for your
network.
PD45 User Guide
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