Mercedes-Benz E-Class Coupe 2022 Operator's Manual page 264

262 262 MBUX multimedia system
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
Dial the local emergency number on your
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mobile phone.
Ending an unintentionall Ending an unint entionally tr y trigg igger ered manual ed manual
Mercedes-Benz emerg Mer cedes-Benz emergency call ency call
Using t Using the multifunction st he multifunction steer eering wheel: ing wheel: select
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~. Depress the button for several seconds.
Data tr Dat a transf ansfer of t er of the Mer he Mercedes-Benz emerg cedes-Benz emergency
call system call syst em
In the event of an automatic or manual emergency
call the following data is transmitted, for example:
Vehicle's GPS position data
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GPS position data on the route (a few hundred
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meters before the incident) ()
Direction of travel
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Vehicle identi cation number
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Vehicle drive type
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Number of people determined to be in the
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vehicle
Whether Mercedes me connect is available or
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not
Whether the emergency call was initiated
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manually or automatically
Time of the accident
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Language setting on the multimedia system
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Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center at 800-FOR-MERC.
ency
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
For accident clari cation purposes, the following
measures can be taken up to an hour a er the
emergency call has been initiated:
The current vehicle position can be deter-
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mined.
A voice connection to the vehicle occupants
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can be established.