Mercedes-Benz E-Class Coupe 2022 Operator's Manual page 259

to the nearest authorized Mercedes-Benz Cen-
ter
You may be charged for these services.
Addition to the emergency guide a er auto-
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matic accident or breakdown detection
( page 254)
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In the event of a breakdown or accident, fur-
ther vehicle data is sent which enables optimal
support by the Mercedes-Benz customer cen-
ter and the authorized service partner or
breakdown assistance.
Addition to the Mercedes me connect service
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Telediagnostics
With the Telediagnostics function, speci c
wear and failure reports are recorded by the
service provider, in so far as these can be
clearly interpreted and are available through
the monitoring of components that are subject
to diagnostics.
If your vehicle detects a breakdown or threat
of a breakdown, you may be prompted via the
multimedia system to contact the Mercedes-
Benz customer center for further help. This
prompt in the multimedia system only appears
when the vehicle is stationary.
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These services are subject to technical
restrictions such as the mobile phone cover-
age, mobile network quality and the ability of
the processing systems to interpret the trans-
ferred data. In some circumstances, this can
result in delays or the failure of the informa-
tion to appear in the multimedia system.
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
tal: https://me.secure.mercedes-benz.com
Data tr Dat a transf ansferr erred dur ed during Mer ing Mercedes me connect cedes me connect
call services call ser vices
The data transferred during a Mercedes me con-
nect call depends on:
The reason for initiation of the call
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The service that is selected in the voice con-
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trol system
The activated Mercedes me connect services
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You can nd out which data is transferred when
using the services in the currently valid Mercedes
MBUX multimedia system 257
me connect terms of use and the data protection
information for Mercedes me connect. You can
nd these in your Mercedes me user account.
Ov Over ervie view of t w of the Mer he Mercedes me & Apps menu cedes me & Apps menu
When you log in with a user account to the
Mercedes me Portal, then services and o ers
from Mercedes-Benz will be available to you.
For more information consult an authorized
Mercedes-Benz Center or visit the Mercedes me
portal: https://me.secure.mercedes-benz.com
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Make sure you always keep the Mercedes me
apps updated.
You can call up the menu using Mercedes me &
Apps in the multimedia system.
In the Mercedes me & Apps menu, the following
options can be available:
Connecting the vehicle with the Mercedes me
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user account
Deleting a connection between a
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me user account and the vehicle
Calling up the Mercedes me services
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Mercedes