Mercedes-Benz E-Class Coupe 2022 Operator's Manual page 263

T T r r igg igger ering an aut ing an automatic Mer omatic Mercedes‑Benz emer- cedes‑Benz emer-
g g ency call ency call
R R eq equir uirements: ements:
The vehicle is switched on.
R
The starter battery is su ciently charged.
R
The Mercedes‑Benz emergency call system trig-
gers an emergency call automatically in the fol-
lowing cases:
A er activation of the restraint systems such
R
as airbags or Emergency Tensioning Devices
a er an accident
A er an emergency stop automatically initi-
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ated by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call center.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
The SOS button in the overhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
Dial the local emergency number on your
#
mobile phone.
If an emergency call has been initiated:
Remain in the vehicle if the road and tra c
R
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
Based on the call, the operator decides
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whether it is necessary to call rescue teams
and/or the police to the accident site.
If no vehicle occupant answers, an ambulance
R
is sent to the vehicle immediately.
MBUX multimedia system 261
T T r r igg igger ering a manual Mer ing a manual Mercedes-Benz emerg cedes-Benz emergency
call call
T T o use t o use the SOS butt he SOS button in t on in the ov he over erhead con-
#
tr trol panel: ol panel: press and hold the SOS button for
at least one second ( page 253).
/
T T o use v o use voice contr oice control: ol: use the Voice Control
#
System voice commands .
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call center.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
Remain in the vehicle if the road and tra c
R
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
Based on the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
261
ency
head con-