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AT&T TL76108 - 5.8GHz Digital Corded/Cordless Answering System User Manual

5.8 ghz 2-line corded/cordless telephone/answering system with caller id/call waiting
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User's manual
TL76108
5.8 GHz 2-line corded/cordless
telephone/answering system with
caller ID/call waiting

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Summary of Contents for AT&T TL76108 - AT&T 5.8GHz Digital Corded/Cordless Answering System

  • Page 1 User’s manual TL76108 5.8 GHz 2-line corded/cordless telephone/answering system with caller ID/call waiting...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 75-77 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.

  • Page 3: Parts Checklist

    Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following items: User’s manual Quick start guide TL76108 TL76108 5.8 GHz 2-line corded/cordless 5.8 GHz 2-line corded/cordless telephone/answering system with telephone/answering system with...

  • Page 4: Table Of Contents

    User’s manual TL76108 5.8 GHz 2-line corded/ cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Caller ID Quick reference guide Caller ID ..........45 handset ..........3 Caller ID history .......48 telephone base ......4 Answering system Installation preparation ....
  • Page 5 Table of contents Appendix H FCC part 68 and ACTA ....78 Appendix I FCC Part 15 ........80 Appendix J Limited warranty ......81 Appendix K Technical specifications ....84 Appendix L Troubleshooting .......85 Appendix M Index ............93...

  • Page 6: Handset

    Getting started Quick reference guide - handset New message indicator Flashes when there is a new message in the answering system. Softkeys Press to select an item displayed above the key. LINE1/FLASH, LINE2/FLASH OFF/CLEAR Press LINE1/FLASH to make or answer a call on line 1. During During a call, press to hang up.

  • Page 7: Telephone Base

    Getting started Quick reference guide - telephone base INTERCOM/TRANSFER Softkeys Press to begin an intercom Press to select the item conversation (page 24) or to displayed just above the transfer a call (page 26). key. CLEAR While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

  • Page 8: Installation Preparation

    Getting started Installation preparation STOP! You must install and See page 10 charge the battery before for easy instructions. using the telephone. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see pages 6-8).

  • Page 9: Telephone Base Installation (2-Line Jack)

    Getting started Telephone base installation (2-line jack) If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.

  • Page 10: Telephone Base Installation (1-Line Jack)

    Getting started Telephone base installation (1-line jack) If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.

  • Page 11: Telephone Base Installation (Separate Line Jack)

    Getting started Telephone base installation (separate line jack) If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.

  • Page 12: Charger Installation & Data Port Use

    Getting started Charger installation & data port use Plug the handset charger power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapters supplied with this product or equivalent. To order a replacement www.telephones.att.com power adapter, visit our website at , or call...

  • Page 13: Handset Battery Installation & Charging

    Getting started Handset battery installation & charging Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the charger when the handset is not being used. For optimal performance, charge the handset battery for at least 16 hours before use.

  • Page 14: Spare Battery

    Getting started Spare battery (optional) You can keep a charged spare battery (AT&T model 102, part number 89- 1324-00-00, sold separately) in the telephone base. The spare battery compartment is located on the side of the telephone base. The charged spare battery allows you to quickly replace a low handset battery, or in the event of a power failure, make and receive short calls for up to 40 minutes.

  • Page 15: Additional Handsets

    Getting started Additional handsets (optional) Add new handsets to your telephone (page 72) Your telephone can accommodate up to eight cordless handsets. You can add new handsets (model TL76008, sold separately) any time, but each must be registered with the telephone base before use. The handset provided with your TL76108 is automatically registered as handset 1.

  • Page 16: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Installation Removal Snap the belt clip Gently lift either of the belt into the retaining clip retaining tabs, shown tabs on both sides in the figure, outwards to of the handset as remove the belt clip from the shown in the handset.

  • Page 17: Telephone Operation

    Telephone operation Basic operation Making a call Using a cordless handset: HANDSET I • Press LINE 1 LINE 2 FLASH FLASH MENU SPEAKER, then enter the telephone number. To end a call: • Press OFF or return the handset to the /CLEAR charger.

  • Page 18: Cordless Handset Speakerphone

    Telephone operation Basic operation Clearspeak dial-in-base speakerphone During a call you can press SPEAKER on the PHONE ON telephone base to alternate between hands-free speakerphone and normal handset use. Press HOLD MUTE SPEAKER on the telephone base to hang up. Cordless handset speakerphone SPEAKER on the During a call, you can press...
  • Page 19 Telephone operation Basic operation Last number redial To view the five most recently called numbers: Using a cordless handset or telephone base: 1 Press the RDL softkey to display the most MENU recently called number (up to 32 digits). RDL softkey 2 Press the softkey repeatedly to view up to five recently called numbers.

  • Page 20: Options While On Calls

    Telephone operation Options while on calls Volume control Press the /VOLUME key on the handset or VOLUME on the telephone base to adjust the listening volume. On the handset, each press of the /VOLUME key increases the volume. When it reaches the maximum Volume setting, the next press will take the volume level control...
  • Page 21 Telephone operation Options while on calls Conference call using the base or handsets Using a cordless handset: Press LINE 1 LINE 2 FLASH FLASH SPEAKER on another cordless handset. Press OFF or place the handset in PHONE ON /CLEAR the charger to hang up. The call will not be HOLD MUTE terminated until all handsets hang up.
  • Page 22 Telephone operation Options while on calls Mute The mute function allows you to silence the microphone. You can hear the caller, but the MICROPHONE caller cannot hear you. MUTED HOLD MUTE Mute a call on a cordless handset: MUTE softkey •...
  • Page 23 Telephone operation Options while on calls Hold While on a call, you can press the HOLD softkey to put a call on hold and the screen will display CALL ON HOLD for four seconds and H will be shown at the top left corner of the screen. Press HOLD MUTE the corresponding line button (LINE 1 or LINE 2)
  • Page 24 Telephone operation Options while on calls Switching between lines On a cordless handset: While on call, you can press LINE 1/ FLASH LINE 2/ at any time to switch to the call FLASH on the other line, whether you have pressed the HOLD softkey or not, without dropping either call.

  • Page 25: Intercom

    Telephone operation Intercom On a cordless handset: You can place an intercom call to any system handset or the telephone base. 1. Press INTERCOM on the handset. /X-FER/ 2. Press the softkey to choose the desired handset and press the and press the OK softkey, or enter or enter the handset number (e.g.
  • Page 26 Telephone operation Intercom To end the intercom call: On a handset: Press OFF/ on cordless handset or place CLEAR the cordless handset in the charger. At the telephone base: Place the corded handset in the telephone base. If you are using the speakerphone, press /INTERCOM/ SPEAKER.
  • Page 27 Telephone operation Intercom At the telephone base: You can place an intercom call to any system handset or the telephone base. 1. Press /INTERCOM on the telephone /TRANSFER base. 2. Press the softkey to choose the desired handset and press the OK softkey, or enter the handset number (e.g.

  • Page 28: Call Transfer Using Intercom

    Telephone operation Call transfer using intercom On a cordless handset: Use the intercom feature to transfer an outside call to the telephone base or a cordless handset in the system. While on an outside call, press X-FER on the handset. /INTERCOM Press the softkey to choose the desired...
  • Page 29 Telephone operation Call transfer using intercom At the telephone base: Use the intercom feature to transfer an outside call to any cordless handset in the system. NOTES: While on an outside call, press /TRANSFER on the telephone base. 1. If the called handset is INTERCOM not answered within 30 Press the...

  • Page 30: Handset Settings

    Telephone operation Handset settings Using the feature menu, you can change some of the settings on your handset. 1. Press the MENU softkey when the phone is not in use to enter the feature menu. 2. Press the softkey to scroll to the feature to be changed.

  • Page 31: Ringer Volume

    Telephone operation Handset settings Ringer volume Using this menu, you can set the handset ringer volume level or turn the ringer off. HANDSET I To adjust the RINGER VOLUME: MENU 1. Press the MENU softkey when the phone is not MENU softkey in use to enter the feature menu.
  • Page 32 Telephone operation Handset settings Ringer melody This feature allows you to choose one of six ringer melodies. HANDSET I To choose a ringer melody: MENU 1. Press the MENU softkey when the phone is not MENU softkey in use to enter the feature menu. 2.
  • Page 33 Telephone operation Handset settings Low battery tone HANDSET I The handset will beep when the battery is low and needs to be recharged. If you turn off the MENU LOW BATT TONE, there will be no beeps when the battery is low. MENU softkey To turn the LOW BATT TONE on or off: DIRECTORY...
  • Page 34 Telephone operation Handset settings Contrast Using this menu, you can set the handset screen contrast. HANDSET I To adjust the CONTRAST: MENU 1. Press the MENU softkey when the phone is not in use to enter the feature menu. MENU softkey SETUP 2.

  • Page 35: Rename Handset

    Telephone operation Handset settings Rename handset In this menu, you can change the handset name (up to 14 characters) displayed on the screen. HANDSET I To change the handset name: MENU 1. Press the MENU softkey when the phone is not in use to enter the feature menu.

  • Page 36: Telephone Base Settings

    Telephone operation Telephone base settings Using the feature menu, you can change some of the settings on your telephone base. 1. Press the MENU softkey when the phone is not in use to enter the feature menu. 2. Press the softkey to scroll to the feature to be changed.
  • Page 37 Telephone operation Telephone base settings Ringer volume Using this menu, you can set the base ringer volume level or turn the ringer off. BASE To adjust the RINGER VOLUME: MENU 1. Press the MENU softkey when the phone is not in use to enter the feature menu.
  • Page 38 Telephone operation Telephone base settings Ringer melody This feature allows you to choose one of six ringer melodies. BASE To choose a ringer melody: MENU 1. Press the MENU softkey when the phone is not in use to enter the feature menu. MENU softkey SETUP 2.

  • Page 39: Dial Type

    Telephone operation Telephone base settings Dial type Both line 1 and line 2 are programmed for tone dialing. If you do not have touch-tone dialing BASE service, you may want to change it to pulse MENU dialing. To set the line(s) in pulse or tone mode: MENU softkey 1.
  • Page 40 Telephone operation Telephone base settings Keypad tone BASE The telephone base is programmed to beep with each key press. If you turn off the KEYPAD TONE, MENU there will be no beeps when keys are pressed. MENU softkey To turn the KEYPAD TONE on or off: 1.
  • Page 41 Telephone operation Telephone base settings Telephone base name In this menu, you can change the name of the telephone base (up to 14 characters) displayed on BASE the screen. MENU To change the name of the telephone base: 1. Press the MENU softkey when the phone is not MENU softkey in use to enter the feature menu.

  • Page 42: Directory

    Directory Directory Independent directories The directory in each handset and the telephone base are separate from each other. In other words, changes made to the directory on any handset or on the telephone base will apply only to that particular handset or telephone base. Memory capacity Each directory can store up to 50 entries, with a maximum of 16 alphanumeric characters (including...

  • Page 43: New Directory Entries

    Directory New directory entries Create & store a directory entry From a cordless handset or the telephone base: 1. While in idle mode, use the keypad to enter the number (up to 32 digits). MENU • Press CLEAR on the handset or CLEAR on OFF/ the telephone base to delete characters.

  • Page 44: Directory Review

    Directory Directory review Review directory entries From a cordless handset or the telephone base: 1. Press the MENU softkey when the phone is not in use to enter the feature menu. MENU 2. Press the softkey to scroll to the DIRECTORY menu, then press the OK softkey.

  • Page 45: Directory Search

    Directory Directory search Search by name Follow the steps below to search for directory entries on a handset or the telephone base. 1. Press the MENU softkey when the phone is not MENU in use to enter the feature menu. 2.

  • Page 46: Dial, Delete Or Edit Entries

    Directory Dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the cordless handset or telephone base. Display dial To dial a displayed number from the directory on the handset or telephone base, 1.
  • Page 47 Directory Dial, delete or edit entries Edit an entry From a cordless handset or the telephone base: 1. Use directory search or review (pages 41-42) to ROBERT BROWN display an entry. 888-883-2445 EDIT Press the EDIT softkey and press the EDIT 2.

  • Page 48: Caller Id

    Caller ID Caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller's number, or the caller's name and number which are sent by the telephone company after the first or second ring.
  • Page 49 Caller ID Caller ID How the caller ID history works The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.

  • Page 50: Memory Match

    Caller ID Caller ID Memory match If the incoming telephone number matches exactly a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory. Chris For example, if Christine Smith calls, her name will 800-222-3111 appear as Chris if this is how you entered it into 10:01A Aug18...

  • Page 51: Caller Id History

    Caller ID Caller ID history Review caller ID history From a cordless handset or the telephone base: HANDSET 1 1. Press the CID softkey to review the caller 2 NEW CALLS ID history. The caller ID history displays the MENU caller ID entries in reverse chronological order CID softkey starting with the most recent call.
  • Page 52 Caller ID Caller ID history Delete caller ID history While reviewing a caller ID history entry from a CHRISTINE SMITH cordless handset or the telephone base: 800-222-3111 10:01A Aug18 N01 Press the MENU softkey. MENU Press the 4 key or press the softkey to DIAL OPTION choose DELETE CID, and press the OK softkey.
  • Page 53 Caller ID Caller ID history Message playback From a cordless handset or the telephone base: CHRISTINE SMITH If the caller has left a message in the mailbox, LEFT A MESSAGE 800-222-3111 LEFT A MESSAGE will be displayed beneath the 10:01A Aug18 caller's name while reviewing the caller ID history: MENU •...

  • Page 54: Answering System

    Answering system About the answering system The answering system can record up to 99 messages depending on the length of each MAILBOX light(s) message. Individual messages can be up to four minutes. The maximum record time can be more than 25 minutes. The actual recording time depends on individual message characteristics.

  • Page 55: Day & Time Announcement

    Answering system Day & time announcement Set day & time Before playing each message, the answering system announces the day and time the message was received. If you subscribe to caller ID service from MENU your local telephone company, the time will automatically be set with every incoming call.

  • Page 56: Answering System Mode

    Answering system Answering system mode Unless you change it, the answering system will be on and ready to record message. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages.

  • Page 57: Call Intercept

    Answering system Answering system mode Set the answering mode To set the answering mode: 1. Press the MENU softkey when the phone is not in use to enter the feature menu. MENU 2. Press the softkey to scroll to the MAILBOXES menu, then press the OK softkey.

  • Page 58: Outgoing Announcements

    Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has two pre-recorded announcements. In ANSWER + RECORD mode, MENU it announces “Hello. Please leave a message after the tone.” While in ANSWER ONLY mode, it MENU softkey announces "We're sorry.
  • Page 59 Answering system Outgoing announcements Record a new outgoing announcement 1. Press the MENU softkey when the phone is not in use to enter the feature menu. 2. Press the softkey to scroll to the MAILBOXES menu, then press the OK softkey. MENU 3.
  • Page 60 Answering system Outgoing announcements Delete your outgoing announcement 1. Press the MENU softkey when the phone is not in use to enter the feature menu. 2. Press the softkey to scroll to the MENU MAILBOXES menu, then press the OK softkey. 3.

  • Page 61: Answering System Setup

    Answering system Answering system setup You can change the number of rings, call screening status, remote access code and message alert tone. • Number of rings - set the number of rings before the answering system answers an incoming call. •...
  • Page 62 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system MENU answers an incoming call after four rings.

  • Page 63: Call Screening

    Answering system Answering system setup Call screening You can turn the call screening feature on or off on the telephone base only. Unless you change it, BASE the call screening feature is set to on. MENU To change the setting: 1.
  • Page 64 Answering system Answering system setup Audible alert When the audible alert is set to on, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the audible alert is set to off. MENU To change the setting: MENU softkey...

  • Page 65: Message Playback

    Answering system Message playback If there is a new message in the answering machine mailbox(es), NEW MESSAGES will be displayed on the screen of the handset(s) and the telephone base. Press MAILBOX LINE 1 MAILBOX LINE 2 on the telephone base to listen to the messages for each line.

  • Page 66: Options During Playback

    Answering system Message playback Play all messages at the telephone base: Press MAILBOX LINE 1 MAILBOX light(s) MAILBOX LINE 2 , and message playback will begin on line 1 or line 2 respectively. Press MAILBOX LINE 1 MAILBOX LINE 2 again to stop message playback on line 1 or line 2 respectively.
  • Page 67 Answering system Message playback Delete all messages Both new and old messages will be deleted. To delete all messages: PLEASE SELECT MAILBOX TO ERASE DELETE when the telephone base is in Press idle mode. ABORT Press the M1 or M2 softkey to delete to delete MAILBOX 1 all messages in mailbox 1 or mailbox 2...

  • Page 68: Record & Play Memos

    Answering system Record & play memos Memos are messages you record yourself. They NEW MSG 1 OF 1 are saved, played back and deleted exactly like MEMO incoming messages. You can record a memo as 10:01AM MON 23s a reminder to yourself, or leave a message for MENU someone else who uses the same answering system.
  • Page 69 Answering system Record & play memos Record a phone conversation: While on a call, press RECORD on the telephone base. The conversation will be TWOWAY RECORDING stored in the corresponding mailbox of the incoming line. The screen will display HOLD MUTE TWOWAY RECORDING and T will be displayed at the top left corner of the screen.

  • Page 70: Remote Access

    Answering system Remote access You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system: 1. Dial your telephone number from any touch- tone telephone. 2. When the system answers, enter the four- digit remote access code (5000 is the default code, see page 60 to change it).
  • Page 71 Answering system Remote access Remote commands Command Description Press to begin recording the and the announcement for the selected mailbox (1 or 2) mailbox and press 5 to stop recording. Press to change the answering and the mode (ANSWER + RECORD mailbox (1 or 2) or ANSWER ONLY) on the selected mailbox.

  • Page 72: Screen Icons & Alert Tones

    Appendix A Screen icons & alert tones Screen icons Line 1 or line 2 in use (Line number shown in the phone icon). Using answering system on handset or telephone (handset or telephone base number followed by T). Phone is on intercom call; flashes when the handset or telephone base is being paged.

  • Page 73: Indicator Lights

    Appendix B Indicator lights Telephone base indicator lights LIGHTED DISPLAY ON/OFF LINE 1 or ON/OFF LINE 2 • On when the answering machine is turned on. • Off when the answering machine is turned off. SPARE BATTERY • On when spare battery is MUTE charging.

  • Page 74: Telephone Base & Handset Display Screen Messages

    Appendix C Telephone base & handset display screen messages Screen display messages PHONE ON The handset or telephone base is in use. PHONE OFF The handset or telephone base is not in use. DIRECTORY IS You are accessing an empty directory.

  • Page 75: Adding & Registering Handsets

    Appendix D Adding & registering handsets Your telephone can accommodate up to eight cordless handsets. You can add new handsets (TL76008, sold separately) to the TL76108 at any time. The handset provided with your TL76108 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, and handset 4 etc.).

  • Page 76: Appendix E Replacing A Handset

    Appendix E Replacing a handset You may need to de-register your handsets if: You have eight registered handsets and need to replace a handset. -OR- You wish to change the designated handset numbers of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use.

  • Page 77: Appendix F Maintenance

    Appendix F Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. Save the original packing materials to pro- tect your telephone if you ever need to ship it.

  • Page 78: Important Safety Information

    Appendix G Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 79 Appendix G Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 80 Appendix G Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: PACEMAKER PATIENTS •...

  • Page 81: Fcc Part 68 And Acta

    Appendix H FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 82 Appendix H FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging Perform such activities in off-peak hours, such as early morning or late evening.

  • Page 83: Fcc Part 15

    Appendix I FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 84: Appendix J Limited Warranty

    Appendix J Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the www.telephones.att.com United States of America, visit or call 1 (800) 222-3111 1 (866) 288-4268 .
  • Page 85 Appendix J Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 86 Appendix J Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; Include “valid proof of purchase”...

  • Page 87: Technical Specifications

    Appendix K Technical specifications RF frequency band 5744 MHz — 5825 MHz (handset to telephone base) RF frequency band 5744 MHz — 5825 MHz (telephone base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 —...

  • Page 88: Appendix L Troubleshooting

    Appendix L Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial • Make sure the power cord is securely plugged in. My phone doesn’t work •...
  • Page 89 Appendix L Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dial- ing, or dialing from another room in your home with less background noise.
  • Page 90 Appendix L Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The batteries • If the cordless handset is in the charger and the charge light does not come on, refer to The charge light is off will not hold a charge.
  • Page 91 Appendix L Troubleshooting • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protec- tor) into a different location.
  • Page 92 Appendix L Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other phones in your home are having the same problem, the problem is in your wiring or local service.
  • Page 93 Appendix L Troubleshooting • Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area. • If the other phones in your home are having the same prob- lem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
  • Page 94 Appendix L Troubleshooting • If a caller leaves a very long message, part of it may be Incomplete lost when the system disconnects the call after four min- messages. utes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
  • Page 95 Appendix L Troubleshooting System does • Make sure the answering system is on (page 53). not record • Make sure the memory of the answering system is not messages. full. Outgoing • When you record your announcement, make sure you announcement speak in a normal tone of voice, about nine inches from is not clear.

  • Page 96: Index

    Appendix M Index AC adapter, 6-9 Handset settings, 27-32 Alert tones, 61, 69 Headset, 4, 13 Answering calls, 15 Answering system, 51-68 Intercom, 22-24 Incoming caller ID history, 45 Incoming calls, answering, 15 Battery charging, 10 Indicator lights, 70 Battery installation, 10 Belt clip, 13 Last number redial, 16 Call intercept, 54...
  • Page 97 Appendix M Index Search for names, 42 Speakerphone, 15 Switchhook flash, 17 Technical specifications, 84 Telephone base installation, 6-8 Telephone base settings, 33-38 Telephone operating range, 84 Troubleshooting, 85-92 Voice prompts, 51 Volume controls, 17, 28...

  • Page 98: Remote Access Wallet Card

    Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your four-digit access code (preset to 5000). Action Remote command + mailbox number...
  • Page 99 www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 04/08.

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